Meagan Yeates, PA and the staff of Dedicated Urgent Care in Woodville were amazing! My husband has…read morebeen suffering from bouts of dizziness for YEARS. We've been to the ENTs and ER multiple times, but no one has ever really found the cause. Ms. Yeates was very thorough--blood tests, chest x-rays, etc. All came by good, but then she took his blood pressure lying down, sitting up, and standing up. It dropped significantly at each change. No one else had ever done this. Now at least we have something specific to check out. In addition, they didn't take my husband's insurance so we had to pay out of pocket. Everything was just under $200. It would have cost us thousands at the ER. I've used this facility before, and I have always been pleased.

I went there for a broken finger with a laceration. I received excellent care and customer service…read more Everyone was very nice and helpful. I didn't want to go to the ER and Dedicated Medical Center was the perfect option for me.

Worst office ever , so unprofessional and a very poor service and staff go anywhere else but here .read more

Do not go to this clinic for HRT. I was seen twice weeks ago I told them exactly why I needed HRT,…read morethey scheduled lab work etc. requested my med recs from my previous doctors.... but actually they list the medical record requests that I literally filled out in theur office and handed them! today I show up for HRT which I scheduled last week, they turned me away said they didn't know why I had scheduled an appt and that I refused to tell them when I called, which is a lie. Al I need is my freaking hormones!!!!!

I had to take my younger daughter one day after school last week for complaints of a sore throat…read more The visit was very quick. All the staff were very friendly and made us both comfortable. The doctor is very personable and not an antibiotic pusher. We had a negative strep test, but there was obvious irritation and her tonsils were slightly swollen so the doctor did issue a prescription on hold so we could get it if allergy meds and rest didn't start to help. I was very impressed with the care and service and would highly recommend them.

My family doctor's office was closed because of a holiday and I couldn't wait to see him so I went…read moreto this clinic. I had a really bad sore throat and fever and I felt horrible!. From the time I walked in, the staff was so accommodating and friendly! They were able to see me right away and explained to me everything upfront. I was able to see a nurse practitioner right away, and she was so friendly and knowledgeable. She took her time to hear my concerns and addressed all my problems. I was able to walk out of the clinic with relief because of the care they provided. If you want fast, affordable and excellent care, go to this clinic! I'm so glad I found them...

Should not be listed as an urgent care clinic. In order to be treated the doctor has to become your…read moreprimary care physician, even if you have a pcp. The AI phone assistant totally blew the appointment from the beginning of the call. the staff was friendly enough but the AI program was frustrating to them also,They need a lot of improvement on their website.

The front desk person is not helpful. They open at 10:00. But if you're there waiting, don't expect…read moreher to let you know when the door opens. It unlocks electronically and she just sits behind the counter. My husband went in with shingles. The first person in the door and the last person in the waiting room to be called back. Did I mention he has shingles. Very painful. When he asked about the 45 minute wait, she said she had gotten those waiting out of order so six people were seen before him. We've been here before and this has never happened. She needs customer service coaching in a bad way. The PA who saw him after an hour of waiting, was good. We live about 40 minutes away and don't have many health care options.

This doctors office used to be the best in town Doctor Goin is still the best we used him for all…read morethree of our children he's been our doctor for 25 years but since he's gotten these new arrogant PA's in there it's gone to hell in a hand basket we will now after 25 go out and find a new doctors office. So if you plan on using Calvary medical think twice!

Drive thru COVID-19 is low and not organized. I'm still waiting after 45 minutes. I saw a few go…read morefirst that came before me. The lady still gave me attitude when I asked why they went first. SMH.

Although "Express" is in the name, the clinic has been quite slow in providing diagnostic…read morefollow-up. My husband initially went in on Monday at 9:30 AM experiencing intense pain early in the morning. There were no lines when I arrived, the office was clean, and the staff were polite and professional. During the visit, they drew labs and gave me a referral to have an ultrasound done (which I was able to get done that day at 1pm). I was told that they would call me with the results once everything was reviewed. Wednesday, the clinic contacted us with the lab results, but they had no update regarding the imaging. I then called the imaging center myself and was informed that the ultrasound images had already been sent to the clinic Wednesday afternoon. On Thursday, I went to the imaging center in person to pick up a copy of the results and the CD containing the images. I called the same day (Th) and was told the NP should have the results reviewed by Friday. When I followed up today(Friday), I was told that it may not be reviewed until Monday. While I'm grateful my husband's pain has mostly subsided and is feeling almost back to normal, the delay in reviewing the imaging results feels unnecessary and frustrating. Especially considering the imaging center had already sent the results several days ago. Overall, my initial visit was positive in terms of the cleanliness of the office and the friendliness of the staff and cost of the visit. After calling they are more annoyed and don't seem to care that patients are left with no answers. The delay in communicating diagnostic results and providing follow-up information has been disappointing and has left me waiting longer than expected for answers. This is my second time going here for labs and imaging (first time with my son) and I didn't experience this type of delay so hopefully this isn't what usually happens.

I rarely leave negative reviews, but our experience at Family Express this morning was concerning…read more We went in for a strep test and waited over two hours, but that wasn't my main issue. About an hour after opening, I used the restroom and found it in unacceptable condition (video attached), which immediately raised concerns about cleanliness. In the exam room, containers of Q-tips, gauze, and cotton balls were left uncovered, and the strep test was performed without gloves or handwashing. We interacted with three different staff members who neither washed their hands nor wore gloves while caring for our daughter. The technician who initially came in to take her blood pressure and temperature repeatedly used profanity and complained about missing supplies, including a stethoscope. Before leaving, I checked the restroom again and found it unchanged. The lack of cleanliness, infection-control practices, and professionalism was very disappointing.

Very attentive and concerned about me. Explained everything and helped me make good choices.read more

Arrived at about 645pm with extreme pain and nausea from an abscessed tooth. The antibiotics the…read moredentist had prescribed were messing me up big time. Dr Joshua H listened to my explanation and assured me he'd help. He prescribed a new antibiotic, called it in and after picking it up I headed home. Within 3 hrs of taking it my nausea was GONE! Everyday that I took it the swelling and pain went down. By the time I made it to the dentist for treatment I only had a bit of swelling and pain. The Dr knows his stuff! Price was very affordable with my insurance and the support staff were helpful and pleasant despite it being at the end of their working day. Highly recommend them!

My grandmother had a terrible experience with their front office representative. She was…read morerecommended to a cardiologist in Bryan/College Station and a referral was never sent for her to be seen. They wouldn't even look up the fax number or email to send a referral and we had to gather all of the information our self's or the alternative was drive almost an hour to just give the cardiologist a physical copy of the referral. Remind you my grandmother is 88 years of age. It is very sad that we are so limited to clinic options being in such a rural area. I think the customer service is very pathetic and lazy. I would not recommend visiting this clinic and we will not be returning.

Dr. Wells is the best physician I have ever seen. Ever. I've received medical care in the ritzy…read moreTexas Medical Center in Houston as well as itty bitty small town Texas hospitals. If more doctors practiced using Dr. Wells methodology, we would all be better off. He actually listens to the patient and has not fallen victim to prescribing medications only from the latest and greatest TV commercials. If you are on a budget, talk to him and he can usually find a medication within your price range. He does not accept medical insurance or Medicaid but his price for a basic office visit is the same as my copay for a specialist, $40 cash. It can go up with injections or more complicated visits but you won't get a surprise bill at the end. He discusses fees up front. The day Dr. Wells retires and stops practicing medicine will be a very sad day for the citizens of Huntsville and Walker County. He is the best.