They are closed for business--not possible to rate them. I had work done on two firearms.read more

I've always received great service here, prices were reasonable and quality of work was excellent…read more I just went by there today (9-19-23) and there are signs posted saying that they shut down on September 1, 2023. Very sad to see. Apparently they are open on Friday, Sept 22 for pick ups, probably should call first. Thanks D & D for all of your years or service to the community, you will be missed!

I went in today with the idea of exercising my second amendment rights and a lot of questions. I…read morewas greeted immediately and after expressing my ignorance regarding the type of gun I was considering they really made me feel comfortable. No snobbery or condescension in this place! While I was there an older widow came in looking to get rid of some ammo because she needed the money and while Jeff (the owner) had no use for it, he gave the woman way more than it was worth just to be kind. If I hadn't already decided to make a purchase this act sealed the deal and today I can say I have a "guy" in the gun business.

I brought two shotguns to IFA Tactical to be shipped to California. While there, I told them about…read morethe requirements for shipping them to the FFL in California. They insisted that nothing special was needed. A few days later, they called to say that they could ship them. They could, they just didn't want to do the paperwork required. That part would have been fine with me if they had told me up front after actually listening to me. Instead, I got stuck with two shotguns that I had to get a friend to pick up and hold for me. They totally mishandled my shotguns. I wouldn't have written this review if they would have refunded the money I paid them to ship the guns. They didn't even after two calls. I handled it via my credit card issuer. I would avoid this gun shop.

Great service. I asked a question late on a Friday night and got a detailed response. I was even…read moregiven alternatives for my issue. I'll definitely utilize their services going forward. Rob

Been going here for years, great customer service. Large selection, of Rifle & hand gun magazines…read more They have handgun, rifle and shotgun ammo. If you have not been in, stop in to help support this local business!

Longest indoor range in Michigan. It's long enough to have fun with an ar-15 for a while…read more I think most gun ranges get pretty rough reviews because there's a bit of misunderstanding from what first time customer expects when coming to a range to shoot. For example, there are poor reviews on yelp for this place because customers didn't realize they'd need to purchase ammo in order to shoot. Ammo isn't free, it never will be free, and if you rent range time anywhere you're bringing your own ammo or paying for it at the range. Thats a bad reason to leave a poor review. Renting range time also doesn't include free lessons to use a firearm. I think that's also another misconception people have when going to a range and renting a firearm - which leads to false poor reviews IMO. If you are looking for a long indoor range to fire your rifle, this place is great. I wish it was 100yards, but 50 yards is still the longest we've got in metro detroit. Ive been here twice and would definitely go back. It's cheap. The targets are free. The range is no frills. No fancy technology. It certainly gets the job done - especially in the area. But don't walk in expecting free ammo or free lessons.

I will go back staff was very helpful clean right to the point The man with the long gray beard…read moretold me to come back for expert shooting help

We found this company through their ads in a gun magazine. We mainly dealt with this company…read morethrough the phone and mail since we live in CA. We sent two of our lowers to be custom painted using Cerakote, utilizing designs we picked out ourselves. I got mine back in three months. I understand the turn around time was a bit longer due to the owner having personal health issues. However, when I got mine it looked exactly as the picture I had sent. My husband's buddy put my gun together for me and it's a beauty. My husband wasn't satisfied with his, but he contacted the company and they happily redid his. He recently received his the second time around and he liked it much better. The interactions over phone and mail have been professional and courteous throughout. They offer LEO specials- check their website online.

They are called blowndeadline because that is exactly what they do!…read moreTell you it will be done in 2-3 weeks and blow right through that deadline. 6 weeks later the owner yells at me because I asked how much longer it would take. Get the firearm back and looks NOTHING like I asked for. Complete a hole owner and to top it off they ruined my brand-new Sig.

I contacted JAM Firearm Services to get a quote to service my .380 and the owner was quick to…read morerespond and very informative. The pricing was better than most I had researched. Same day cleaning as well! They have a new customer for life!

From the owner: Experienced Firearm Cleaningread more

I did not know they buy and sell used gun until I saw someone walk in with one. Just like a Brass…read morePro or Cabela, they have everything you need for outdoors activities. You might find some good deal especially during holiday season. PSA does sell ammo for cheaper price, marketing and sales need to take note. Service is pretty good, they are willing to answer all your questions and be very patient. Problem is this store is kind of out of the way, it is very noticeable next to I-75 but it is also hidden behind Oakland Mall.

called for product availability information, was put on hold for 10 minutes…read more I called back and the phone rang for about 20 rings then immediately went to the hold music. worst customer service!

Stopped into the shop for a very basic question and they were super helpful and really quickly came…read moreand took the time to answer my questions and pointed in the right direction. Lately it's tough to get customer service to even acknowledge you walking into a place so to be taken care of right away was cool

Went here to get a red dot sight put on my MOS Glock. Got it back and the plate was clearly bent…read moreand not in the channel correctly. They said that the MOS plates were not made for it and that was the best they could do and blamed it on me for bringing the wrong parts, even though they were the factory MOS plates. I took it to another shop and they installed the exact same new plate I had to buy myself again. Clearly they lack the skill to bolt a factory part onto a firearm that is made for it. I would recommend not to bring your firearms here to get work done.

Wow, didn't know I would be attacked for writing an honest review. I would like to start off by…read moresaying if I'm lying we can clear this all up by you posting the conversation we had when I first came in the store. I literally showed you on my phone then you walked out with it and went to your computer. I said something along the lines of " I seen it for 853 so I wanted to come here and buy it." If you didn't want to sell it for that price why didn't you say something before we both wasted our time with the paperwork and background check? I'll say it again, if you think I'm lying please send the footage to me or post it. Also we seen you change the price on the computer when discussing it at your desk before you started to get upset about it. You're so flamboyant you typed in the price change with one finger hard as hell lifting your hand about 6 inches above the keyboard with each press of the numbers. This is unbelievable, also I feel like you tried your hardest to call me everything besides the hard R in the messages. I'm not calling you racist but just wow man, it sure looks like it. I didn't call you out your name not one time. I also have a class a license so I don't smoke or use any narcotics. But you seen that when we wasted our time doing the paperwork for my background check. The store we went to right after we left didn't say anything about smelling like marijuana either. Pretty sure they would have made me leave like you were supposed to since I apparently did. That just goes to show that you're lying because you're mad. This is unacceptable. And upon us leaving his car was having trouble so he parked at the bank next door and I believe he had it towed later that day. You can also go in there and fact check that as well. I will be buying another firearm soon just to see if they'll let me at another one in the area. If not I guess we'll have another problem at hand. Also please look up the word integrity and remember it's pretty important when owning and running a business. But since yours is closing I guess it doesn't matter. Edit: he has edited his response over 100 times(I'm not exaggerating). I was also threatened that if I didn't take my review down he would send a letter to the atf regarding the us smelling like marijuana. There was no smell at all so this is a lie. We were in the store for maybe 30 or 40 minutes and he admitted he didn't smell it. (Cause there was no smell once again). But stated he was send an OFFICIAL letter to the atf based on what a CUSTOMER said. If this isn't blackmail or some for of intimidation I don't know what else to call it. This man is insane and I don't believe he should be able to operate a gun store. Imagine if he was a cop, He would be the biggest liability to the entire department! He also said I was being suspicious and watched us on camera. So that would mean he watched us stand in front of the car under the hood at the bank next door (off his property) for 10 minutes? Not only did he see that, he must of watched him walk into the bank to before we left right? Well he went in to let them know his car was having trouble and asked if they wouldn't have it towed because we were coming back to get it whether it was being towed out or repaired if it was a quick fix. With that being said, why send out a 2 county wide report lying about me being a suspicious person evading cameras and saying we smelled like marijuana in the store? Why call me out my name then expect me to delete the review with a sincere apology? Why change the price in front of us on your computer before telling me to "look again"? I guess I'll edit and clarify your lies everytime you add to this.

The level of service I received was outstanding. The staff listened to every concern I had about…read morethe product. When the owner said he will take care of me he followed through and took care of me. He explained to me the process of owning the firearm and offered to me the available classes his business offers. He is a straight up front person and explains everything very well. Thank you Dorchester for helping me with this purchase!