Professional, friendly staff a great place to relax have some fun. The restaurant is homemade food…read more The rooms are really spacious and clean. They have great promos. I love their chicken fried steak..

I was double charged at the hotel. I checked out on a Sunday and they stated that The additional…read morecharge would not clear. I contacted my bank on Monday and sure enough....double charged. I call the hotel. The manager was not in but will be after 9:00 am. I talked with her. She took my information and stated She would call back. No call back all day Monday. I called again Tuesday (after 9:00 am). No answer. I called again after one pm. No answer. Called again after 3:00 pm. No answer. I called Wednesday morning. No answer. Called again Wednesday after noon. No answer. Finally called human resources. Transferred to the hotel. Answering machine. Finally the manager called me back. She stated it would be 7 to 10 days. She could have just called me back that Monday and avoided me wasting my time for three days. Poor customer service at the desk.

Best Burger and fries I have had in a long time. Waitress was very nice and knows her business…read more Recommended highly

The folks running the Stateline Casino are as accommodating and decent as you will ever find…read more Anywhere. A regular stop on the way to / from Sturgis; they've let us hang out, gamble, have cold beer, and don the dreaded helmets for the trek through NE. On the way home they always ask how our trip was and allow some medicinal imbibing to quell the shakes. Their Bloody Mary is a thing to behold. Simply amazing. And if you are lucky enough to have the adorable barmaid make it - her smiling persona helps soothe a hungover soul. As an unexpected bonus; the owner has a FREE helmet check service. Leave it there on your way up, pick it up on your way back. Great folks in an otherwise oppressive state.

We actually got lost and couldn't find this place. But originally we drove by and one of my friends…read morespotted a big Jack Daniels poster. And he was like, "We should go there." How serendipitous that after about an hour of trying to find this place, we ended up here. Now the place is an eyesore. As with many places in the Midwest, but it gets four stars because of the bar keeper and the good food. Julie was so nice and personable. She poured me one of the Boulevard beers and when I asked about another one, she gave me a taste. Too bad my neurons can't make the right connections and remember the names of the beers I tried. Old age is a bitch. I also asked for a veggie quesadilla and she was able to make a very delicious one with plenty of mushrooms, tomatoes, green peppers, and olives. Delicious and healthy! If you are in Hill City, please visit Julie and try some excellent tap beer and the best veggie quesadillas in Hill City!

We stopped here for our first dinner in South Dakota and loved it! Most of us got the two meat…read morecombo with ribs and brisket. Freshly smoked! Served with coleslaw, a choice of potatoes and Texas toast. The prices were very reasonable! The waiter was excellent. I would definitely recommend the Country Inn to everyone!

Bowling alley. Must be league night on Wednesday. Food was typical bar food. Coleslaw was good,…read moremade on site. See our YouTube channel Coolest Life

Our first night out on on Buffalo, Black Hills and Badlands trip. There is not much in Hot Springs…read morefor Dining. This was a 900ft stroll from the Baymont Inn. It was great and a real slice of local life. We sat at the bar and ordered our first Chislic. It was tender and nicely salted. It remained the best Chislic of our 3 week trip. We had a few glasses of house wine, some cheese curds and watched M.A.S.H. on an endless loop. It was a time warp and a good one. Service was good and it was a busy night. The bowling alley was packed when we left and all were having a good time. Nothing fancy here, leave your granola at home.

The lobby and gift shop area was nice and staff was friendly. Our room was super musty and…read moreeverything felt damp, we did what we could to air it out, but considering we were out most of the day, we didn't want to leave our first floor window open all day, the feeling never went away. Bathroom fan didn't work and the bathroom definitely needed updated. Parking sucked, we mentioned it to staff, but they brushed it off. With Sturgis starting the week after our stay, there were so many huge trucks and trailers taking up multiple spots. Kids enjoyed the pools, that area was nice and clean.

We had a wedding in Hill City.. a block of rooms was set for guest. We need an ADA room with roll…read morein shower. We call several weeks ahead to reserve said room. No problem.. we called one week before arrival to verify ADA ROOM. No answers, no response to messages or emails. Finally get a human night before arrival date and gal tells us we don't have an ADA ROOM because it's not in the block of rooms reserved. Why would that matter??? We reserved the room long before the date. It's our policy she says. However no one told us when we reserved the room and no one bothered to call us. Then when we try to cancel they will not refund our money!!! We need a ADA ROOM, they did not serve us as a paying customer and we should not have been charged. Best Western do better. Hotels in general need to do better to accommodate those who need ADA ROOM. One room per hotel is NOT ACCEPTABLE!

This hotel is really dirty. The hallways are not vacuumed, and they don't clean in the edges or…read morecorners. The room is not clean, and the bed isn't even made properly. There is no fitted sheet, the sheet that is on the bed has holes in it, and the blanket has stains all over it. There's shit smeared in the carpet. Don't go here

Terrible. Outside had weeds, and broken windows. Inside had dirty carpet in the hallways. Room…read morelooked fine until it didn't. Ripped bed skirt, nasty bathroom and who knows what else I did t see. While I appreciate that Wyndham is trying to be budget friendly with the Baymont brand, they should do some visitations to these places.

Everything about this joint is old, outdated, and dusty. The towels are faded and rough, the room…read moresmells funny, old tube TV's, wifi is slow, etc. The one redeeming part was that the AC was blasting as we came in from 100+ degree heat.

Though our room did not live up to the ostentatious exterior of the resort, we did not find this…read moreplace as bad as the negative reviews would suggest. Overall, the room had outlets for our toys (phones, camera, laptops, etc.), and it was spacious enough and modern enough. Our biggest complaint was being put on the 2nd floor and lugging our baggage up 3 flights of stairs. Also, the continental breakfast was marginal. (In Europe, a continental breakfast includes fresh pastries, jams, butter, and coffee/tea - things you might buy in an upscale bakery. Often in the States, it's coffee and vending machine fare wrapped in plastic, just as it was at this place.) On the PLUS side, Keystone is about as close as you can get to Mt. Rushmore (about 3 or 4 miles). Custer State Park and the Crazy Horse Memorial are also nearby. (You can get to Custer for breakfast in less than 30 minutes.) And the price was very inexpensive (which is marketing spiel for 'cheap'). Few motels (and fewer restaurants) are open in Keystone in February, so our options were very limited. If we stay in Keystone again, we'll likely try one of the other options for comparison. But we visited at just the RIGHT TIME of year. Keystone is a wall-to-wall tourist trap, and you are forced to crawl through town (20 mph limit) to entice you to stop and buy something. With all of the kitschy store fronts, this place must be a zoo during the summer. If forced to come during the summer, I would stay 30 minutes away in Custer before staying in Keystone. In winter (February), the town is almost empty (both day and night) with very, very light traffic - perfect! Since all of the trees nearby and around the monument are evergreens, photos are just as beautiful during winter as summer. (SO, VISIT IN WINTER!)

We were going to the train museum but heard the train was leaving in a few minutes so we decided to…read moreride. It was so cool!!! The ride was scenic, informative and very relaxing. Loved watching the engine refill with water and hearing the steam whistle blow. All the staff was pleasant and it was fun to talk with them. Learned a lot. Would go again.

I cannot recommend the 1880 Train's staff enough! We were on vacation in the Black Hills area of…read moreSouth Dakota in early September of 2025, and my wife broke her heel (on the 1st day of vacation, no less). We had reserved and prepaid for our tickets, as is recommended, for four adults in one of the end train cars, with a two hour layover planned in Keystone for lunch and sightseeing. This was well before my wife's accident. We arrived early for departure, not knowing what accommodations could be made to get her onto the train. Turns out, one of the cars is handicap accessible, and they were able to change our seats to that car, and our return train trip, so that my wife didn't have to hobble into Keystone on crutches and a boot. We were able to stay in the same car on the same train, with seats for the return trip just across the aisle (so we would get a different view on the way back). They went above and beyond to help us enjoy the trip and made my wife, who was in pain and feeling awful for "ruining" our vacation (she didn't) feel much better about the situation. Oh, and the countryside is gorgeous! We loved the train ride and the trivia shared on the journey. Would do this again in a heartbeat, but hopefully without any broken limbs! Thank you again, 1880 Train staff! You deserve a raise!