I had to pay money into someone's account today. I'm with Bank of Scotland myself, they are with…read more This bank. I was confused because of the whole Lloyds and TSB split. If I'm correct, they said they still own some of Lloyds. So I could pay in here. It's right across from the big post office. Unlike most of the banks, like my bank, who have loads of tills with no one on them and huge queues, this bank had staff on every till point, it it was moving fast. The guy to right of the entrance was very helpful, as I was scared I might pay money into the wrong account, as the bank split had me confused. The staff on the desks were different age groups. That was nice to see, as the young are getting the chance to come through and shine, and they were polite. The bank looks really nice inside. Very clean. Not one fault:)

This is the branch I visit the most, mostly due to the location. Obviously given where it is it…read morewill always be a long wait in the cashiers. The reception area seems a little unorganised. One thing that strikes me as a bit worrying is that I opened up a loan in this branch after only entering my pin number. Pin fraud does happen and it worries me that I was able to do this so easily. I worked for a seperate banking company and we wouldn't discuss anything about someone's account without doing a proper ID check on them.