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Power Performance

3.0 (2 reviews)

Services - Power Performance

Auto engine repair

Routine automotive maintenance

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3 years ago

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Villa Automotive - Villa Automotive & Autobody services, trucks, cars, and RV's. Stop in today!

Villa Automotive

(357 reviews)

Very expensive. If you wanna go there and have a party…read moreasked for Leo. If you want to get your car done and properly fixed with a great follow-through ....ask for Rich Wood!

This entire experience was an absolute rip-off and deeply unprofessional. We needed a basic…read moreinspection after our insurance company totaled our vehicle so we could obtain a salvage title. That alone cost $400. Afterward, we were told an additional $1,100 in repairs were required--many of which were grossly overpriced. For example, the tires they quoted were nearly double what I could have purchased at a tire shop. A rear fender reflector--$7.99 on Amazon--was quoted at $30 here, with the excuse that it had to be OEM from VW. Fine. We waited two weeks for the part to arrive, only to be told they ordered the wrong reflector. Another week passed before the correct one came in. When we finally returned, the reflector installation took 15 minutes. I specifically asked if we could wait for it, but was told to leave the car because it was "in a long line" and might not be ready until the next day. Thirty minutes later, I got a call saying it was done. In total, this required four separate trips, over 100 miles of driving, and not once did we receive an apology, acknowledgment of mistakes, or any offer of a discount. Instead, I was met with dismissive responses like "it is what it is" and "it's always something." The person I dealt with was snarky, condescending, and completely unconcerned with customer service. Mistakes happen--but the attitude and lack of accountability here were unacceptable. I would NOT recommend this place to anyone.

Power Performance - autorepair - Updated May 2026

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