Cheaply made apartments, bugs, dog poo & litter from residents, poor maintenance... And unsafe holes around property, which I asked about many times. Then my dog got hurt. [Update: Uncovered water manhole covers -- fixed now, but unsafe water drainage holes in potty area near our building that are still there. Animals or humans could get hurt twisting their ankle or even falling into it. I would try putting a tall stick in the ground from time to time to alert people; they eventually get taken by kids or weather knocks them over.] Looking forward to leaving at the end of our lease. Maintenance was good at the beginning and then they tapered off. Sometimes they don't show up and mark work as completed. Other times they come and the problem persists. Overpaying for living in Hoodbridge. This community up on a hill tucked away feels safe enough but I don't like living next to Bayvue (notoriously unsafe) or in this town. Dumfries or Lorton closeby feels safer for anyone moving to the area. Office staff gets 4 stars. Almost always wonderful. Chris is always helpful, pleasant, and sweet. Owners gets 1 stars. Maintenance used to be prompt but never efficient. Appear to need more training and/or money approval from owner? 2 stars for maintenance. By the way? They delete honest negative Google reviews. It appears Yelp has a better handle on them not doing that. But another reviewer pointed out that they are changing their address in Google (and I see on Yelp!) to try to trick people into believing a higher review. My review just changed from 2 stars to 1 star. You made it worse, Potomac Vista. Now you lost my trust and those who read the honest reviews. Btw, I'm a sweet person who doesn't write negative reviews often. So just know this is not someone angry who was irresponsible. I'm educated, in my 30s, and have lived at many apartment complexes. This one was the worst. Coming from Fairchase Apartments in Fairfax, it was night and day. That place knows how to run an apartment complex. read more

Do not move here. We lived here for a year and they do not care about anyones safety, only money. They never answer emails, when they answer phones they say "the manager is in a meeting she will call you right back" why is she in a meeting every single day? She never once would call back. It took maintenance two weeks to fix a pouring leak which caused black mold, they painted over the mold, I got sick. Tried to end my lease due to getting out of the Marine Corps, heard nothing back so we had to stay and cancel our plans of moving out of state. Fast forward to the end of our lease. I got an instant response when I said we will be moving, they were very rude then stopped responding and then said we never told them when we'd be moving so we have to pay the whole next months rent after moving out. I sent them this email and they completely ignored it and continue to ignore it: "For our move out date, it is the 29th of December. I genuinely can not live here any longer than that. I do not feel safe living here for myself or my dogs. I want to start by saying my dogs are registered as Emotional Support Animals for a reason, I have anxiety and PTSD which have gotten worse from this all. My dogs now also need anxiety medication. I have been harassed, threatened to "get the shit beat out of me" and threatened to be ran over by this woman getting way too close to me and my dog while revving her car hysterically laughing with her friend, speaking about my dogs dying, getting screamed at saying I'm stalking them just for moving my car away from them because they purposely park too close so I can't get in my car, followed when walking our dogs and getting barked at as if they want our dogs to react and do something to them but they are good dogs, ding dong ditching (the father told me the kids were doing it to the other people who lived here before us so it's nothing new I'm just the only one to speak up, the mom and her friends joined in with the kids because I asked them to stop), trash left at our door, packages being kicked around, scaring my dogs while we are not home, car vandalized, comments about me speaking Spanish to one of my dogs when it's the only language he knows, our whole apartment would smell like hookah and weed even all the way into the bedroom. This all is from the same family, no one else. It started in March and still continues. I brought it to the leasing offices attention in June when it started to get worse. I would call and every time get told "the manager is in a meeting and will call you back" but never once got a call back. I sent videos and pictures. I still have those and even more now, which I took for mine and my dogs safety. It has gotten to the point where I need to walk my dogs with pepper spray just in case they come outside and start something. The only time they don't do anything is when my husband is home. I got a ring camera and they walk by calling me disgusting names and flipping the camera off, even the kids do it. They walk around here like they own the place, bragging they have lived here three years as if it excuses their behavior, the kids forcefully kicking the door open to go outside every single day, screaming at all hours. I really just hope whoever lives here next does not experience what we have. It has affected us and our dogs mentally and emotionally." read more

Potomac Vista - Mold. - Woodbridge, Virginia

Giving 5 stars, but I do have a couple minor gripes (would give 4.5 if I could). I've been at this apartment for quite awhile. The management has always been helpful, and if you put in a ticket, the issue is resolved either that day or the next. Gripe 1) yes, they are old wooden apartments and you can hear creaks if someone is above you. 2) The windows could be double insulated for better energy savings. A reviewer here gave it a bad rating for pest control, but I've never had any pest control issue or bed bug issue AND i'm on the bottom floor of my apartment. + It's close to Potomac Mills mall/stores, Fort Belvior, AND the VRE Train Station to go into Downtown for cheap and relaxing transportation. Route 1 is also being expanded right now to ease traffic. read more

The walls are thin and especially if you live in a second floor apartment, you can hear everything (loud music, people talking or laughter, creaking and squeaking of floors, and sex noise which disturb sleep at night) from the 3rd and 1st floor apartments. If you are someone who sleeps in the night and go to work early in the morning, this is not a place for you. Dog poop, high water/sewer/trash charges, frequent breaks into cars parked outside. Upon move out, they will charge you for normal wear and tear. Put simply, they would charge you for maintenance for the next tenant to rent the apartment. read more

This place is garbage. The maintenance crew comes into our apartment to snoop. We actually caught the property manager illegally breaking into the apartment. She's ignorant, ill educated, and doesn't even understand the leasing agreement that she's suppose to enforce. There are better places around here for alot less money. read more

This place is absolutely the worst apartment I have ever lived at!! I wish I could write negative stars!!! First off I've heard an absurd amount of times about bed bugs going around the community. They say they keep up with pest control but yet we still have found cockroaches, crickets and there's always so many ants!!! The windows aren't insulated very well at all so when comes winter you are going to be paying a VERY high electricity bill or freezing to death. The carpets are cheap and come up around the sides by just walking near it. The shower room gets moldy and smelly from the moisture since they didn't install a fan in that room but don't worry the bathrooms have it... you can hear every little thing through the walls (in the hallway, above you, outside) just like you're right there. I would never recommend this apartment to anyone. There's MUCH nicer apartments around the area. read more

Chris was and is super attentive from the beginning. The staff of any business is a deal maker or breaker for me personally no matter what. Which is why Potamac Vista one for me. From the intial tour to the the lease signing then to have my key keys in my hand was a breeze. Being in the military you kinda expect things to go not as planned but that wasn't the case here at all. Also to mention I'm stationed at Quantico traffic to and from home isn't bad at all. I make it to Elliot Rd in about 17 min. Lastly I'm E3 so BAH isn't anything to worry about. read more

My experience with living here has been worst rental experience I have ever experienced. Being 15+ years military, I have rented a lot. 1. Windows are single pane, don't stay on track, are hard to open/close, drafty, and produce a lot of condensation. 2. The three bedroom apartments, heat/air does not work in the master bedroom or either bathrooms. Both of these issues were brought up to maintenance and management. Both told me that they were aware of both issues. Both told me to buy plastic and have maintenance put it up to the windows. I was told that that the heating/cooling system is old and not strong enough to push air to the rear of the apartment. The air filter does not fit. It just sits in the space, held in place by the door. When the door is opened, the filter falls out. The filter is clean, and the unit is covered in filth. It has not been cleaned in the 7 months I have been here. It is sad that they know this, but continue to rent out the apartments and do not inform the tenants. There is not ventilation in the bathrooms. Ceilings are turning color from the condensation that builds up from taking showers. Hot water may last through 1 shower. I was 2 weeks late on my rent and received court papers for eviction. There is a lot of noise from the surrounding neighborhood. Tenants do not pickup after their pets. Common areas in the buildings are not being cleaned regularly. I have been here almost 7 months, staffing has changed several times. Tiny stackable washer/ dryer crammed into a tight closest in the dining area, with no ventilation. read more

Very happy with this. The staff is great. My apartment is in the perfect location and more affordable that some others but nice and renovated. read more