Love this place, always get a much better experience here . The owner is extremely helpful and…read morepersonable as opposed to the robotic UPS or other shipping stores. She will work with you to be creative and ship your stuff the best way

their the best…read more true customer service. rather go here than the mean post office in baytown.

Incredible service! Very friendly and helpful! They can do anything you need in regard to shipping…read moreand many more things! Highly recommended

Great service. Very friendly and knowledgeable staff! I don't ship often and Will took care of…read moreeverything for me. Was in and out within a few minutes.

Great customer service! Easily enterpreted what we needed and they took care of it quickly and…read moreefficiently. Friendly helpful staff. Great find!

From the owner: Pack, Ship & Copy is Liberty County's only locally owned full service packaging and shipping center…read morespecializing in small business and individual needs. Also, Notary, Fax, Laminating, Making Black & White Copies, Color Copies, Scanning & Emailing, Mail Box Rental, Packing Boxes - WIFI available. Stop in and experience our 5 STAR Rating Today!

I have gone back to the Shipping Store and I have experienced nothing but helpful employees…read morerecently. Each time has been pleasant and enjoyable with any employee here. I noticed that the owner , Kim, is available to help customers, when needed. I see a great improvement here in the helping attitude of employees and I do appreciate that! Willingness to help is so important to me when I enter any business, do I have been happily bringing my FEDEX to this convenient location. Sometimes I need quick copies of important papers and I can shears receive immediate and courteous help at this Shipping Store.

Go with the pony express. You'd be more pleased. What happened?…read more I called ahead to confirm what documents were needed to open a mailbox. When I arrived, the clerk asked if I minded her helping the people behind me first. I did mind--but I stepped aside anyway. When it was finally my turn, I presented my documents. She dismissed my valid ID (out of state, we just moved, I had the usps forwarding official documents as one of the verification docs), despite my having four additional forms of identification. I asked the manager to come assist and speak with me directly. She refused. This was hands-down the worst service I've experienced: slow, dismissive, and unprofessional. Don't waste your time like I did mine.

First, very professionally run business by its employees. No complaints at all with customer…read moreservice. Five stars for the staff. However,... The place is too small for the volume of business they do everyday. Others have mentioned fire hazard and so forth. I don't know if the business is a franchise or if it's UPS owned, but given there is a huge UPS depot in Lufkin, you'd think we could have a larger store. You could, for instance, better compete with Office Depot on the Med. One star for the owner.

Oh, what a delightfully *cozy* little UPS store Lufkin has! I mean, who needs space, organization,…read moreor basic fire safety when you can have the full experience of a human sardine can? I was *thrilled* to learn that this is the *one and only* UPS store in town because, really, why would a growing community need more than one place to ship their stuff? That would just be too convenient. Coming from Houston, where UPS stores somehow manage to function without resembling an episode of *Hoarders*, I was simply *awestruck* by the artistic arrangement of packages on the floor, by the mailboxes, behind the counter truly a masterclass in chaos theory. I briefly considered renting a mailbox here, but hey, why bother when it's already occupied by a mountain of lost shipments? And let's talk about that line oh my , what a *fun* little fire hazard! Nothing like being squished up against a door while waiting to drop off an Amazon return. Who needs personal space when you can have a front-row seat to disorganization in action? Oh, and the staff! Shout-Out to the one competent employee (the young Black man kudos, dude), but the rest? Yikes. I don't know if they were running a UPS store or just starring in a real-time simulation of "What Not To Do in Customer Service." If I were the owner of this store, I'd be mortified. But hey, what do I know? I only have a friend who owns *three* UPS stores in Houston that somehow manage to be clean, functional, and not a logistical disaster. Maybe that's just *too much* to ask for here. #Lufkin #Texas #UPS

Ive had storages there for about 10 years,recently one of my storages was broken into,I lost about…read more20k in item,when trying to get video footage,I was told that there was a lot of cameras not working, it's been several months and their still not working. THE cameras and security gates is what gave me a peace of mind. Now I feel everything is open for the theifs. Note:I've been advised that that the cameras have been repaired,however it doesn't change that I took a huge loss,I am glad that the cameras are working.

Best storage ever! Conveniently located, safe, clean, and professional! Highly recommend!!!read more

The crew at this business has always been friendly and efficient in handling my shipping and…read morereceiving needs, both domestically and internationally over the years. Thanks y'all!!

Pack and Ship is a great clean place to send out your packages. The employees are very nice and…read morethey answered all of my questions. The owner is a great guy and he genuinely cares about his customers as well as his employees.

Prices are too high and I did not like the experience bc she did not tell me the price for an…read moreenvelope and stamp was $3.00. Too much for me. I could have went to the post office if given the chance.... Never again would I go back to the place 6124 Hwy 6

From the owner: At Express Ship n Shop, we are your one-stop destination for all shipping, printing, and gifting…read moreneeds. As an authorized dealer for FedEx, UPS, and USPS, we offer a full range of shipping options, including Ground and Overnight services, to both domestic and international destinations. Our wide array of services includes: All Types of Printing: Whether it's business cards, flyers, posters, or custom designs, we've got your printing needs covered. Lamination, Key Making, and Photocopying: For that extra layer of protection, duplication, or documentation needs. Passport Photos: Quick and professional passport photo services. Rental Mailboxes: Secure, convenient mailboxes for both physical and virtual rental options. Amazon 3PL: We provide comprehensive third-party logistics (3PL) solutions for Amazon sellers. Gift Store: features a wide selection of anime merchandise, home decor, and unique gifts—perfect for every occasion. Proudly serving the communities of Houston, Spring, The Woodlands, and Humble, TX, we are committed to offering affordable and top-notch services tailored to your needs. We look forward to serving you at Express Ship n Shop!

Excellent customer service! The gentleman checked multiple options for shipping awkwardly…read moreshaped/sized packages, and came out with the best options/fastest shipping for my items. Very friendly. Very customer oriented! Will definitely use them again for mailing/shipping services!

The guy was nice to me but clearly had no idea what he was doing. They claim to ship out FedEx UPS…read moreand US mail so when I go up to the desk and ask him to ship something cheapest way possible he used FedEx and charged me $17 they claim to ship out FedEx UPS and US mail so when I go up to the desk and ask him to ship something the cheapest way possible he used FedEx and charged me $17, The price when shipped by US mail was four dollars so clearly he doesn't know what he is doing.