diese Filiale ist einzigartig! Ich gehe ausgesprochen dorthin: alle Mitarbeiter des Postschalter…read moresind überaus freundlich, herzlich, hilfsbereit, einfach toll. Als Pakete doch ein bisschen schwer war, hat man es mir - unaufgefordert (!) - Sogar bis in den Kofferraum gebracht. Ich war wirklich sehr dankbar und überrascht. Denn der Mitarbeiter kam hinter mir her, ich hatte auch ein Paket in der Hand, und ich hatte gar nicht gemerkt, dass er das schwere Paket geschleppt hat. Aber auch sonst, ich bin oft da, total herzliche Leute. Ich möchte mich bedanken.

I've learned not to trust their delivery. They can't find my…read morepackage. I guess they're not any better than any other company.

A horribly, frustrating experience. I have been trying for 2 weeks to track my DHL box mailed at…read morethe Berlin Post Office in Alexanderplatz. It was mailed almost 4 weeks ago & finally traced to Frankfurt with no record after that. We did NOT know that DHL packet (only option) was NOT the same as the global DHL Express which I have had great success with, when mailing boxes from England. Evidently, the German Post Office owns DHL & supposedly uses the US Mail service. What a waste of €57 Euros!

The worst shipping company of ALL! I was waiting for my package for a long time, so tracked the…read moreshipment and apparently "I refused acceptance of the shipment!" Their contact form online is a joke! You can keep entering your postal code for ages, and it will show you an error 300 times. They screwed me up so many times, that it's not even funny. They are simply the worst.

The most unfriendly experience you can have in Berlin . The counter staff only speak German and…read moredoesn't even try to understand you . Gets very clinical and even makes the remarks we do German speaking services only. It's discrimination and the staff really enjoys treating you like a foreigner !!! Better to put a sign a the door Kein Ausländer. I bet a lot of Ausländers opened up a acount or pay for there service . In one word Rude!!!​

This place is the worst. No matter when I seem to come, there's always a huge line out the door…read more And you can forget about buying stamps from the vending machine; it rejects cards and half the time won't take my change.

As this is my local post office, I can't offer up any complains about this location, although I…read moredon't have very many praises to sing either. The people who were here are nice and efficient, and although I have been told that sometimes the wait here can be super long, in my experience, my entire visit (usually to mail something or pick up a package) only lasts 5 minutes tops. Maybe I just am lucky with my timing. The building itself is all brick, and stretches along the block - it reminds me of the Armory back in San Francisco, although the uses of these two buildings are much much different. There is also the same woman on the steps every day, asking for change or what have you. She reminds me of the "feed the birds, tuppence a bag" lady from Mary Poppins. Luckily, there aren't too many pigeons hanging around.

I have never encountered such horrible, unpleasant, unprofessional, lazy service givers in my life…read more I cannot believe they just mock me infront of my face in German, thinking I don't understand half of what they're saying, treat me as if I'm stupid (!!!!) and make me feel less than - just because I don't speak German fluently? What makes them think they can treat another human being in such a horrible manner?! It is not the first, second, third, nor fourth time I have left this place feeling like shit, but today is really just the cherry on the top. I am just astonished. I have no words for how disrespectful these people are. Giving even one star is too much. SHAME ON YOU!