My UPS store is #0833. I go there for everything, the reason being is the line of customers could…read morebe out the door yet I've never been in there longer than 15-20 mins. I usually have a question as well as most however I've never felt rushed or that employees wouldn't be bothered to spend more time with me if needed. In my opinion, all of the customers at Scotts Valley Store feel every bit the same as I do!

Good for Amazon returns. Don't bother going to this store if…read moreyou need to ship something out and pay for the shipping. Not staffed to be able to help walk-in clients.

Miguel is one of the best customer service people I have ever encountered. He should run a seminar…read morefor some local businesses. Keep up the great work

We are visiting our daughter and son-in-law in Santa Cruz, CA but "normally" live in Virginia. We…read moreneeded to get a warranty deed notarized to send back to Virginia. It required two signatures -- one each for me and my husband. Pros: we were able to schedule an appointment with the notary online. The shop was within walking distance of our daughter's, and was easy to find. We were greeted professionally when we arrived and throughout the transaction, and were seen immediately. Our documentation was carefully checked. Unfortunately, though, we can't say that our transaction was a good value. The UPS store back home charges $5 per signature, whereas this store charged $15 each or $30 total. (and, our local library does it for free). To be fair, it's possible that this is the going rate in California. The gentleman also didn't tell us in advance that the notarization requirements/seal look different in California than in Virginia -- so we're holding our breaths to see if the document will be accepted on the Virginia side.

A+, 100%, will definitely be going back…read more I purchased a large, curved monitor (fragile) from a 3rd party seller on Amazon and (stupidly) didn't keep the packaging. It stopped working after about a week, and I asked to return it. I was advised to go to this UPS store. The employee at this store was up front about pricing, was eager to help pack up the monitor with UPS-provided materials, had a good sense of humor, and shipped it back to the seller on time. Got my refund earlier than expected. As a bonus, there's a classic blue postal box immediately outside the store. I mailed some bills while I was there via USPS. Don't waste your time at the post office, it's not worth the pittance you'll save and the frustration you'll endure.

Needed to have some documents, notarized and mailed. Everything went off without a hitch. Very very…read morehelpful staff. Polite and professional. Highly recommended

I've been using Mailbox Plus since opening my business in August of 2024, and I honestly couldn't…read moreask for a better place to handle my business mail. Reuben runs a tight ship. He's hardworking, attentive, and clearly takes pride in making sure customers are taken care of. Every interaction I've had -- whether quick or detailed -- has been professional, friendly, and efficient. His staff reflects that same energy, which says a lot about how the business is run. What I appreciate most is the balance they strike: everything is handled professionally, but there's also a genuine, neighborhood-style warmth that makes you feel valued rather than rushed. As a business owner, that peace of mind is huge. If you're looking for a mailbox service you can trust long-term, Mailbox Plus is absolutely worth it. I've been very happy with them and plan to stay for the long haul.

I noticed this spot on my way into the nail salon next door (Softy Nails). I had a package in my…read morecar that needed to be shipped, so I decided to stop in after my appointment. Nicholas was such a great help--he assisted me in getting my box together and had it shipped out very quickly. I was in and out of the store in under 10 minutes. Thank you, Nicholas, for your assistance. It was really nice to see a friendly face around the holidays. I know working with customers can be especially taxing this time of year. -Neko

I had an amazing experience at Postal Annex! I originally reached out through Yelp with a question…read moreabout their notarization services and was honestly surprised when they replied within 20 minutes. That level of responsiveness already told me they care about their customers. When I went into the store, I was a little unsure about the notarization & apostle process, but the employee took the time to thoroughly explain everything and walked me through the entire process step-by-step to make sure I submitted my documents correctly. They were patient, professional, and made something that felt confusing incredibly simple. Even better, after submitting the documents, I had everything processed and back to me within 48 hours. The whole experience was smooth, efficient, and stress-free. Excellent customer service, fast turnaround, and very knowledgeable staff. I highly recommend Postal Annex to anyone who needs notarization or shipping services. I'll definitely be coming back!

Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions…read moreand chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs!

As the branch nearest me did not have notary services in the morning, I went to this one. There was…read morean older lady ahead of me with multiple documents who definitely needed some help navigating the process, to the point of calling someone at home with questions. Miguel was patient and courteous with her. When it was my turn it was a breeze in comparison. Miguel was efficient and thorough and a pleasure to work with.

Both workers yesterday, Miguel and especially the other one, were incredibly rude to multiple…read morecustomers. They actually derided an elderly couple (80+ years old) to their face, and then talked out loud in front of other customers trying to justify their position, "cant believe these people come in not knowing how the notary process doesnt work." They appeared to intentionally make the folks feel dumb and incompetent. It was a direct verbal attack and totally awkward for my group, and the others in the store. When helping me with notary work, Miguel was obnoxious and aggressive with another customer we were with. I had to tell him to calm down, and that we are all just trying to get documents notarized. The air of superiority from these two notaries was incredible, and their rude, aggressive approach to customer service has been documented several times on yelp in the past. It was a disgrace to UPS. To the business owner: please check your cameras to review their behavior and take corrective action to prevent others from having to go through that. Find someone to work there that treats all people with respect.

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

Eric has been helping us ship things home from Carmel for years. Friendly professional service. He…read moredoes an amazing job packing and making sure things are just right. He finds the best deals whether it's via USPS, FedEx, or UPS. Everything we've shipped from there has always made it home on time and nothing has ever been broken. This is the only place we use to ship the extra clothes and things we buy in Carmel when we don't have room in our luggage.

Pak Mail Carmel helped my boyfriend get a package that was totally lost! They are super kind in…read morethere, knowledgeable and have great relationships with the USPS office in downtown Carmel and the various delivery drivers. Because of this, they were able to get the package for us before it had to go back to the shipper. They made our day go from postal hell to an actual fantastic day. Thank you guys so much. You are amazing and ended up making me look like the hero :)

Stopped by here for water. Great store for this. There is also a variety of ice cream flavors here…read more Everyone was welcoming and very nice to us.

Came here for water for our trailer and left with two cones of the best I cream we have had in a…read morewhile. I am excited to find this place. It really is good.

These guys are very good…read more Good prices, great service, friendly and professional. Able to do quick turnaround

Very easy to communicate with by phone and email, reasonable prices, and they're really nice. Glad…read moreto have found this awesome business within walking distance of home!