Do not stay here. This hotel has a ridiculous visitors policy - My parents booked a hotel room here to have a place to rest during my grandmothers funeral at Gayosso, the morning after, I arrived to the hotel hoping to help my parents carry their luggage from the room to their car and hotel staff wouldn't let me in unless I agreed to pay $15 USD, just to walk upstairs and help with their luggage. Beyond absurd. read more

Majority of the staff is bi lingual. Super friendly and willing to help accommodate to your needs. There are no elevators, but the rooms do have AC, and are spacious. Flat screen tv. Complimentary bottled water. Hard wood floors. They do have a full private bathroom & shower. (As most places down here don't). The continental breakfast is better than most around here. This is located by the pool. The hotel is not super close to the plaza, but it's not a far walk.. about 30 minutes. Extremely great value for this place. Would definitely recommend this hotel! read more

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The rooms are clean and the location is convenient, 5 min drive to Chapultepec restaurants. It is all you need for a good night of sleep after a busy day in the city. If you plan to spend a lot of time in the hotel, you better look for other options because the restaurant and pool area are small. Otherwise, good for the price. read more

I would not stay here again. It is a bit run down and very noisy! Our two bedroom suite Windows faced the street and there was constant street noise, sirens, cars music, people & trash trucks. Also there was a gap in the sliding patio door which let the street noise in. To make things worse there were two bus loads of soccer kids who screamed, ran the halls, banged & slammed doors all day until 12:15am, everyday. We were not warned and should have been advised. I would have changed hotels but it would have been very inconvenient for us to move. read more