The hotel is located in a nice area of London and a couple of minutes away from the subway stations…read moreQueensway and Bayswater. It's very clean and the staff will make everything to make you enjoy your stay. The single rooms are a bit small though and the telephone and the hairdryers are a bit too old. But I would still recommend this hotel.

I had a fantastic experience at this Double Tree during my recent short stay in London!…read more Check-in was simple and quick. Perhaps because I am a Diamond member, but in any case, the lady at check-in was super friendly and got me in my room right away. I was given an "upgrade" to a park view on the highest floor, which just allowed for a better view of the park, but wasn't incredibly necessary. The room was "small" compared to American standards, especially the bathroom, but it was spacious and clean compared to European standards! The bed and pillows were super soft and comfy, and the only thing that I was really missing was a safe. The cost for two nights was like staying at a decent hotel in NYC, but the service and cleanliness were well worth it for a stay in the heart of London. I also felt very safe walking in the nearby neighborhoods (near Hyde Park) at night.

Terrible stay. We generally have good experiences at Double Tree hotels in foreign countries so…read morethis was completely unexpected. We arrived late at night due to our flights being delayed. Upon arrival we were informed that the air conditioning is not working at the hotel. Mind you, this was in July and it was very hot! We could not change hotels right then and there because it was past midnight but we promptly checked out the next morning even though we were booked for longer. Management should have informed us upon booking of this issue. Thankfully we were able to get refunds. If you are booking this hotel, check to ensure renovations and all work have been completed.

This is a nice place in a quiet upscale neighborhood. It is a converted townhouse arrangement so…read morebe aware there is no elevator. I had a single on the "2nd floor" (that's 3rd to those of us from the States). 48 steps does give you a workout but a little exercise never hurts. The room was small by US standards but pretty typical for here. The bed was comfortable and the shower was a good size. The included breakfast was bountiful and the staff friendly and attentive. I would certainly stay here again.

I just returned from the UK and stayed at the Vicarage Private Hotel again. I advise against…read morebringing rolling luggage, unless you are staying on the ground floor. You have to carry your luggage up the stairs. Room was clean, but simply furnished. The room and bathroom were clean. The hallways were clean. My room was a fantastic bargain at 50 pounds per night during the off season. You get a greasy huge English Breakfast with your choice of bacon or sausage with tomato or kippers. You can also have porridge (oatmeal) or cereal. The price of the breakfast is included with your room rate. They also have free Wi-Fi. The area is super quiet and safe, with both High Street Kensington and Notting Hill Gate underground stations within easy walking distance. You can ride the Piccadilly underground line from Heathrow Airport, make one transfer at Earl's Court onto the District Line for Edgeware Road, then get off at the High Street Kensington stop and walk over the the hotel. "Mind the Gap."

I had a really great time staying at this hotel, and the staff were super sweet and accommodating…read more I wouldn't recommend staying here if you have a ton of luggage, but there is storage in the rooms where maybe two large suitcases can fit. However, do not bring a lot of luggage, as the room can be a little tight. The bed was comfortable, and the TV had many options. The only thing I didn't like was that the bathroom got dirty very quickly, and the shower wasn't as clean as I have seen at other hotels, but I am a germaphobe, so maybe that's just me being overly critical. The staff made me a pizza for my birthday, and I received complimentary drinks . I had a really great experience overall. My floor was super quiet, and transportation in this location is a 10/10 experience.

This hotel was really wonderful. Excellent location, very clean, and the service was outstanding…read more Wonderful staff. Particularly helpful was Kaio, Raquel, Mattious, & Jan. Thank you Ruby Zoe, we will be back. Only small issue would be lack of storage in the rooms as well as they are somewhat small. A minor quibble really. The staff is great, the location is great, and the place is clean and safe. Would stay again

My fiance and I recently stayed at The Milestone Hotel and had an absolutely amazing experience!…read moreEverything from the location to the employees to the food was exceptional! To begin, the staff at this hotel are phenomenal! When we checked in we were greeted by lovely doormen who helped us with our bags (and helped us get taxis throughout our stay). Upon check-in we realized that we accidentally booked the wrong checkout day... but the receptionists were able to extend our stay easily and without us having to move rooms which was a huge relief! The receptionists were very welcoming and were kind enough to give us a tour of the hotel before showing us to our room where they explained how to work the tv and air conditioning. It was so nice to get the lay of the land and feel confident getting to the gym, the bar, or to breakfast in the morning! Everyone we encountered was incredibly helpful, kind, and attentive. Our room was beautiful! We had a giant window facing a beautiful park that let in tons of natural light. We visited in July and were extremely happy to find that our air conditioning worked WELL! This was something we were both worried about beforehand. The bed and pillows were very comfortable and the blackout curtains were perfect for sleeping in! We both loved the complimentary shampoo, conditioner, and body wash - it smelled fantastic and felt very high quality (I'm very picky on my shampoo and conditioner). The hair dryer was also very powerful and high quality which I find is not usually the case in hotels (people with long hair will understand). We had turn down service every evening which was amazing to come back to after a dinner out. What we probably loved the most and what's something I've never seen at a hotel before was the cold plunge! My fiance loves cryotherapy, ice baths, cold plunges and all of those types of things and was ecstatic! I prefer the heat and loved the sauna. The gym was very clean and had everything necessary for a good workout. It even included a swim spa style pool for lap swimming! The amenities at this hotel were just incredible! The food was AMAZING! I highly recommend having breakfast at the hotel. There is always a smoothie and juice of the day and a variety of treats (muffins, toast, etc) to start off... the blueberry and chocolate muffins were to die for! My fiance and I both had and loved the avocado toast with poached eggs as well as the omelette. While we didn't eat dinner at the hotel, we had drinks and snacks at The Stable Bar - cheese toasties, club sandwich, etc. and they were incredible! The Stable Bar was once an actual stable and was absolutely gorgeous and unique (I loved the horse themed artwork and took many pictures). The bartenders were both so sweet - one of my friends was talking about how he was going to Romania the next morning and the bartender gave him a handwritten list of recommendations for his trip! I highly recommend staying at The Milestone Hotel if you're visiting London! The staff are beyond lovely and are genuinely happy to help you have the best stay possible whether that means giving you recommendations for restaurants or museums or giving you a tour of the hotel so you know how to get around! The location is incredible - very central and right across the street from a massive park. The building itself is just gorgeous with spacious, well decorated rooms and beautiful artwork and flowers throughout the hotel. The food and drinks were amazing and the amenities were outrageous (in a good way)! If you want to have a picture-perfect stay in London, stay at the Milestone!

It was my first time visiting London so I knew I had to have a proper tea. Even though it was…read moreevening and too late for tea service, the gracious and polite staff put together a wonderful tea experience!

This hotel is so conveniently located too just about everything. London has to offer! The staff are…read morebeyond friendly and go above and beyond to make sure everybody has a wonderful experience. If you're staying here, I highly recommend the restaurant for breakfast. The selection was outstanding. I would 100% recommend this hotel to all of my friends and family.

After the terrible night at DoubleTree we were able to book a room here. Very expensive given the…read moreroom sizes but super comfortable bed, great amenities, and convenient location. The breakfast buffet could be better, in my opinion. I wouldn't prioritize this hotel to stay at next time in London but won't necessarily say no to it either.

Quiet and clean hotel. I really liked it. Good size room, comfortable bed. Too bad for the old…read morecarpet but it's clean. The windows open a bit to get some fresh air. Very simple and basic but great for me. Excellent location, quite convenient, few minutes walk to the beautiful park and two tube stations. Nice staff. Really love this mellow side street but close enough to shops, pubs and restaurants.

I researched 100s of hotels until I found the Lancaster Hall & I'm definitely not sorry. This hotel…read moreis incredible & the staff are so nice & helpful. The room itself was large, which surprised me because I was traveling solo. It was clean & quite lovely. Some of the impartial reviews are ridiculous. My room was updated, quiet, & the beds were comfortable. Yes, beds, I had two beds in my room. The breakfast was more than I expected & delicious. I would definitely stay here again. The location is an absolute dream. It's a five minute walk to the underground (tube) & the train station. The underground was difficult because it's not handicapped accessible. If you cross the street to the train station, it's easier to take the tube. So many souvenir shops on each street, which was overwhelming for a shopaholic like me lol. Many good restaurants, markets, & it's 20 minutes by tube or bus to Central London. Seriously, this is a must place to stay. You won't regret it. A word to the wise, invest in a high quality hooded rain poncho & keep it with you 24/7.

Had a great stay here for 5 days in London with a return here coming in a few weeks. Their cocktail…read morebar is awesome. Perfect spot for a nightcap. The staff is friendly and warm. They offer great recommendations in the area. The rooms are nice, and have what you need. I think I had a more dated one, but still was good. Room service was tasty and prompt. Great location and beautiful property and outdoor seating area. The gym is basic but has all the things you need for a solid workout.

I just popped in for dinner and had a Moscow Mule and the Salmon and I will say it was the best…read morecooked salmon I've ever had. My father was a chef so I'm definitely a foodie and this was done to perfection! The drink was also beautiful. trying to decide whether to end on dessert but I'm afraid to be disappointed after what I've enjoyed so far! Update! I have been back twice now! Second time I had the Miso Cod which was VERY GOOD! Tonight I tried the sautéed mushroom which are divine! The salmon was not so great tonight which was a bummer but you cannot be perfect all the time! Also: tonight I sat in the restaurant but I much prefer the atmosphere of the lounge and bar

Our family of four with kids ages 9 and 10 booked this specifically for the kids while we were in…read moreLondon, and it ended up being one of the more unique and memorable experiences of the trip. We were looking for something fun and different from a traditional afternoon tea, and this definitely leaned more interactive than expected. Arrival and First Impressions Reservations are important, and when we arrived the space was already filled with families. The setting feels polished but still very welcoming for kids, which is not always the case with afternoon tea in London. Service was excellent from the start, organized without feeling too formal, and the overall atmosphere had a fun, lively energy. The Highlights The experience is built around science themed trays filled with a mix of sweet and savory items. The kids immediately locked into the interactive elements, especially the build your own strawberry lemonade with different colored syrups, which turned into more of a mini experiment than just a drink. They also had cake pops, scones, and small PB and J sandwiches, all very approachable and fun. One of the better touches was a small take home item, a dinosaur themed tin, which the kids treated like a prize from the experience. It added to the overall feeling that this was designed with kids in mind. The adult trays had a similar variety with finger sandwiches, pastries, custards, and scones. Everything was solid and there was plenty to try. Being able to request more of anything you liked helped balance things out a bit and made it feel less restrictive for the price. The Challenges The biggest drawback is the cost. For a family of four it came out to around 350 USD, which is a significant spend for what is essentially afternoon tea. It leans more toward a themed experience than a traditional tea service, so if you are expecting something quiet and refined, this may not be the right fit. Final Thoughts This is one of those experiences that works really well if you go in with the right expectations. It is interactive, a little chaotic in a good way, and clearly designed for families more than traditional tea purists. We would not rush back and I removed a star due to the price, but we are glad we did it once because the kids genuinely loved it and still talk about it. If you are looking for something unique and are comfortable with the cost, it is worth it for the experience, though the value depends on how much you lean into the interactive side.

Came here for the science high tea. Service was quick to seat me. This is an interactive high tea…read moreso the first part was the fizzy lemonade which included water and lemon with the blue liquid in the pipette as liquid sugar and a packet of baking soda with citric acid, yellow was mango and red is strawberry puree. The high tea tiered desserts were pretty but too sweet for me. Did like the pipette injected into the macaron. Scones were good. It came with clotted cream, jam AND a toothpaste tube of lemon curd mixed with sweetened condensed milk. Loved the oreo bit dirt with the shortbread with a bone fossil imprint on the bottom of the tin. Finished off with chocolate ice cream.