Absolutely love this service! The owner Julian was prompt,…read moreprofessional, and super friendly. It's such a relief not having to worry about cleaning up after my dog after a long week of work--my yard looks (and smells) so much better. Highly recommend Scooper Trooper!

We were happy with services at first but Julian has vanished on us. Paid him for the month and he…read morehasn't come to clean and isn't responding to text or calls. I called and he answered and when I asked if this was Julian from Scooper Trooper he hung up. What is going on??

I would definitely recommend…read more This company is super transparent and responsive. They will send you weekly reminders of the services which I really appreciate.

while the office staff is helpful the owner Kohl is impossible. I take care of my mother in the…read moreafternoon so have requested morning service. sometimes they accommodate me and when I talk to the office staff they are sympathetic and in order to help me will switch days. kohl acts as if he is doing me a favor. he explains that they can't guarantee a specific time in the morning because they couldn't make money and have to switch to afternoon services whenever they feel like it. funny. my maid service and lawn service can guarantee morning service. his model and customer service is lacking. I gave two stars because the office staff and regular scoopers are great. kohl couldn't even bother to check the lower yard because he "assumed " that the dog didn't go there. we all know what assume stands for.

I would actually give them a zero. Do Not Use Fuzzy Friends as Your Pet Sitter. They are…read moreAbusive... I had to go out of town from 4/28 to 5/5 of this year (2026.) I used Fuzzy Friends back in 2024 for a week of travelling, and also to care for my animals during the time that I could not due to recovering from a broken leg. They were phenomenal, but that is hardly the case now. They use an app called Time to Pet, and back in 2024 I received extensive pictures and very positive communication about my animals and their conditions each day. Even when I was recovering from my broken leg and they found me asleep when they came to service my pets they took pictures and left great detail on their work. That is why when I needed to travel this year, there was no question that I would use them again! I hired Fuzzy Friends to come in and care for my cats and Guinea Pigs from 4/29 to 5/4 (2026.) On 4/29 all I received on their app at 4:59pm was a message, "Your animals have received food and water." No pictures, no detail. I was busy with the business of my trip, and so I thought nothing of the message. The next day, I received a voicemail message at about noon from Fuzzy Friends asking me to call them at my earliest convenience and expressing no urgency. When I called them back, the owner immediately started screaming at me telling me that my house was filthy and had the stench of ammonia, and that her pet sitter got sick after being in my house, and that I would be responsible for her medical bills. I was threatened and told that I had one hour to get someone to my house to get the keys from them or they would call Albuquerque Animal Control and have my animals removed from my house. I immediately called another person that I know that is a very professional pet sitter, and asked her to please go to my house and get my keys and take over this job. She immediately drove from the east side of town to my house and had to wait there while Fuzzy Friends showed up. They only gave her one key to my house at first, she had to ask for the second key. She immediately went into my house and this is what she discovered: It did not look like any service had been done for my animals since I left on Tuesday evening. The food and water were low but at least they were not empty. Also, she questioned why Fuzzy Friends did not mention to me in their app message on Wednesday evening or in their voicemail to me on Thursday afternoon that any problems had occurred instead of all Hell breaking loose on Thursday afternoon. If they had caught the problem earlier there would have been one less day of the house being closed up with the smell of Ammonia! Why else would it have been so strong by the time that they finally went to care for my pets?? I had been using an ammonia-based stain remover on my rugs just before leaving on my trip. Although it was effective on another rug in my den, in my living room the smell was very strong, probably because the house had been closed up since I left Tuesday evening. Luckly, it was the cleaner, and I found that my cats did not actually pee on the rug. The smell certainly was not pleasant, but not to the point that she would describe it as a "stench." My replacement pet sitter told me that as a pet sitter for over 20 years, that sometimes you encounter a problem with something while your customers are gone and you have to deal with it. That is why they hire you. She aired out my house for me and it was clear in a little over an hour. She brought Feliway to my house, folded up the rug so that it could dry, and even offered to drag my rug outside, which I told her was too much for her to do. My rug is being cleaned and deodorized by a carpet cleaner just to make sure that the ammonia smell is gone. Fuzzy Friends refused to refund my money. Despite the fact that my replacement pet sitter had to wait about 15 minutes for Fuzzy friends to show up to get the keys to my house, Fuzzy Friends called Albuquerque Animal Control anyway to report that I had "violated an ordinance." I cooperated with the Animal Control officer that came out to search my house, and I was told by the officer that I have not violated any ordinances. Dealing with these people was a nightmare...They are abusive and they should not be in the pet sitting business...Don't make the same mistake I did by hiring them!

They took care of my 3 dogs and 2 cats for about 2 weeks so I could be with my daughter while she…read morerecuperates from surgery. They are amazing! Compassionate, kind and I will be using them in the future. Thank you for giving me peace of mind in a stressful time.

My dog has been loving coming here when I have to travel for work or have busy plans. The first…read moretime she did come back with some ear mites and stinky but I make sure to give her a bath when she gets home. Exhausted happy dog.

Monte vista was the only boarding center I found with legit suites for dogs! I was looking for a…read moregreat boarding spot for my lab since we were flying into cali for the weekend. (Your pets need to have all their shots and documents before your reservation is confirmed). I loved the staff, very friendly and Zeus seemed to have a good time. We had some issues with Zeus forms being admitted.. no big deal, just call to confirm before you head in. It would be great if they had some kind of package for boarding & grooming? We still haven't received any pictures or a report card from his stay. I would really like for Monte vista to have some kind of webcams so parents can see their fur babies. Like I said I never received any updates on Zeus unless I called. Daily pictures/updates on the app would've been nice but again we did not receive anything. They checked in every single toy, treat, bed, etc at the beginning of the stay but somehow we didn't get our dog food back? Had to go back 20 min for that lol. Make sure you have everything before leaving! We will definitely be going back when we have a trip. Thank you to the staff who took exceptional care of Zeus!

Great Customer Service and they care about your pets when grooming. Nice assortment of pet…read moreaccessories which I bought some nice things at fair prices. Renee is a wonderful groomer and loves my pets.

So so happy I found this business! Called and was able to take my pup in the same day and I had…read morebeen dying to take him to get groomed for weeks but wanted to find the right place and I was always working. Ean, the owner, was so kind, helpful, and responsive. He called me back timely and we booked the appointment same-day. Finally got the matting/knots out from under my Doxie's ears. And my dog got the full, nice spa treatment/bath. He got a blowout and is so soft and clean The Dog Boutique has so many cute dog things too and very unique! I got this amazing Dior shirt for my pup there and it looks so good on him! extremely pleased with the service, owner and people, products, and overall culture of this business! For sure will be a regular here and Ean, the owner, is so passionate about taking care of the doggos. Thank you guys so much! I appreciate you all!

Animal Humane New Mexico is an amazing facility. The clinic and the care they give the animals is…read morewonderful. They reach out and do clinics for the public's animals. I have volunteered and help with post surgery care, both on campus and as a foster care giver. The animals are a well cared for and exercised regularly. They have many programs to give socialization to both cats and dogs.

I want to thank you Animal Humane for allowing me to adopt my wonderful dog! I moved back home to…read moreCalifornia and brought my dog. He has been a true blessing. He has been amazing. I made sure to set him up for success with all the training I could give him since he was already 2 years old approx. I want to bring awareness to give dogs time to adjust, my dog took about a full year to show his true personality and even then he has improved over the years. I adopted him 3 years ago and he has kept on growing in trusting people more and becoming more confident. Give dogs a chance only if you are willing to give them time, they are 10000% worth the investment of time and effort. Also, donate to your animal shelters when you can! I try to, every year on the day of his adoption :)

My poor dog received really a really bad grooming. The groomer was not very responsive to my…read moreconcerns that if I didn't like his haircut I could just ask for a refund. His groom is so bad, that it would take me forever to list everything. But a picture says a thousand words! First time there and we are Never going back!

This location has a beautiful feline boarding area! Lots of different room styles that can…read moreaccommodate different personalities. The staff are super friendly and very responsive when calling or texting. I highly recommend adding a couple "gold package" days as they send pictures of your fur babies. For me, that really eases my anxiety when away from them. They are able to accommodate meditations for an additional cost, but very responsive if they need clarifications on how your cat prefers the medication. They also have a vaccine requirement to ensure a clean and safe facility.

Ghosted us after being paid for the month, didn't respond to texts after pushing us off for weeks…read more Skipped visits while he was showing up.

This service is very professional, reliable and friendly. Most importantly they seem to care about…read morenot upsetting the dogs and took time to meet them and make us comfortable. I highly recommend them!