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    Pool & Spa Depot

    2.1 (26 reviews)
    ModerateHot Tub & Pool
    Open 9:00 am - 7:00 pm
    Updated 3 weeks ago

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    They have a good price but no service after the sale . Missed first date no problem then say your first on the list the next day wrong was number 2 .Get pool filled up has leak we will get to it when we can .so can't use pool they can come and fix.

    bought a pool from there and no customer service after the sale. installers are unprofessional and leave all there trash behind. The cookville store manager and the owners "right had man" Chad , Ann in the office and the owner of the company Peter promise the moon and stars and deliver nothing! Poorly run company from the owner down to the folks doing the install and repairs. Buyer beware. They will take your money and leave you to dry trying to figure out how to deal with your problems. Company deserves to go out of business.

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    4 years ago

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    10 months ago

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    8 months ago

    They installed my liner in 2023 at close then I went to.open the next season and had leaks galore.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    8 years ago

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    5 years ago

    Very professional and very helpful and knowledgeable sales person! Would come back for all my pool and spa needs

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    5 years ago

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    8 years ago

    Helpful 2
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    6 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    11 years ago

    Business owner information

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    Peter V.

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    9 years ago

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    6 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    A Cut Above Outdoors

    A Cut Above Outdoors

    2.0(7 reviews)
    3.7 mi

    Joe and Tiera came to my house and built a patio to die for. They made my backyard an oasis. They…read moredid the landscape and had it cleaned quickly and efficiently. Will be calling on them again..

    I am writing to file a formal complaint regarding the handling of my pool installation project and…read morethe misrepresentations made by your company. On April 11, we placed a deposit with your company to reserve our installation spot and to ensure that the fiberglass pool shell would be ordered immediately, as you stated it needed to be ordered that same day. Our property was fully prepared and ready for installation. In August, we contacted your office to notify you that it was time to begin the project. At that time, we were told that installation would begin within two weeks. Since then, every two weeks we were given another delay, without any firm commitment or clear explanation. Your staff repeatedly told us that the pool shell had been ordered and provided us with several different distributor or manufacturer names. We contacted each of these companies directly, and all of them confirmed that no order had ever been placed under our name or your company's name. One company even stated that they refuse to do business with your company altogether. This constitutes not only unacceptable delays, but also misrepresentation about the status of our order and the progress of our project. We got the BBB involved they told the BBB they would send a refund that never happened, we have filed complaints with consumer protection agency. We have an appointment with the Tennessee Attorney General this week. The reason I am providing this review is Inthink it's important that the public understands and should stay clear of organizations that only Put themselves first and take advantage of the consumers

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    A Cut Above Outdoors
    A Cut Above Outdoors
    A Cut Above Outdoors

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    Pool & Spa Depot - hottubandpool - Updated May 2026

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