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    Ponzini's Community Garage

    5.0 (2 reviews)
    Closed Closed
    Updated 2 weeks ago

    Services - Ponzini's Community Garage

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Ponzini's Community Garage Photos

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    Recommended Reviews - Ponzini's Community Garage

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    18 days ago

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    1 year ago

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    Advanced Trucks - Bronco6G 2.5" Lift Kit w/ Method Wheels and 35" Nitto Trail Grapplers.

    Advanced Trucks

    (141 reviews)

    In brief, can't beat the customer service and communication…read more Long version... I sent an inquiry with my truck usage and what I thought I wanted via their website. I got an email shortly after the inquiry was sent to come in and chat more about my project. From the initial meeting with Inti, at the front sales, my impression of the shop was that they were very trustworthy from their overall knowledge, recommendations and experience. They weren't pushy in trying to sell me things I didn't need as they utilized the understanding of my usage I communicated to them. Inti even pulled out a sample tire from inside the shop up to my truck so I can get a better visual of what my project may look like. I appreciate customer service like this where you don't feel rushed and the rep really spends time to understand what you want. I kept seeing Advanced Trucks on my way through Morgan Hill and I wanted to patronize this independent shop rather than going to a chain 4x4 shop. I'm glad I did as I am thoroughly happy with the final product. Inti kept me in the loop on the progress, checked in when needed, gave me an accurate timeline and delivered within that timeline. The paperless contract was also a nice touch which made everything easy to access and pretty transparent as far as costs were concerned. I definitely will come back to this shop if I ever need anything else in the future. Thanks Inti, Joseph and team for getting me setup right and one step closer to my dream rig!

    I highly recommended Advanced Trucks to upgrade your wheels and tires. The team has great customer…read moreservice, they are honest, reliable and keep it real for you and your needs. They won't try and sell you items you don't need. If you're looking for an honest local company support them!

    George's Auto Service

    George's Auto Service

    (86 reviews)

    Best auto shop experience I ever had. Just brought my car back from the shop. My experience with…read morethis shop is all good. Starting with a phone inquiry, their response was friendly and professional. Yes, they are busy, but they are very accommodating to my schedule too. Before I took my car in, I had an idea what my engine service light means through my car code scanner. But I'm not a mechanic and I don't know how accurate my scanner is and how much I can trust it. I took the car to George. His son Joe took care of me. Very friendly, knowledgeable, helpful, and understanding. He called me later when they had time to check my car out and told me the problem my car is having which is totally in-line with the scanner. (They did not know I had scanned the code already). They found a leak in a hose that would explain the failure code. They recommended to replace it and see if the code would go away, and to make sure no other problems were hidden behind that. They did not find additional problem. So, they only charged me for replacing the hose and a dirty air filter. The conclusion is: they know what they are doing and they did not try to sell me something that I don't need. They are honest, experienced, and knowledgeable. I believe this is a family business. Their passions and experience about auto repair is clearly evidenced. Yes, they charge 3% credit card fee. So, if you want to save a little, bring cash. To me, I am super happy that I found a auto shop for life !

    I brought my BMW X5 in because a red warning light came on. The shop told me it was just a routine…read moremaintenance reminder and simply reset the light without doing a proper diagnosis, charging me $200. Right after I got the car back, the AC stopped working. I had my son bring it back, and this time they said the coolant level was very low and charged me another $453 to refill it. It seems clear the original warning was related to low coolant, which they failed to catch during the first visit. Instead, I ended up paying over $600 for what should have been identified from the start. $653 just to refill coolant is over charging. I raised my concerns but never received any follow-up. Very disappointed with the lack of proper diagnosis, poor communication, and high pricing. I won't be returning.

    JB Automotive - We specialize in European vehicles

    JB Automotive

    (206 reviews)

    Downtown

    Great service Fair prices and good quality…read more Also very flexible on time so I was able to get it done soon

    I came in because Jorge seems knowledgeable, and that trust is what led me to bring my beloved car…read morein. The execution of the work which is done by the workers is where everything falls short, especially something I paid a couple thousand for. I made specific requests before the job and made requests that were directly tied to the primary repair for good reason, Jorge accepted and I felt assured at the time. But in the end, to my own inspection they were found to be ignored, costing me more time and money to go back in to fix. The shop's decisions led to issues that were entirely avoidable. A part that could've been easily addressed while already disassembled was instead left broken as it was and installed. The assembly also came back loaded with unnecessary RTV and Locktight, as well as some screws being loose or with stripped heads. The craftsmanship is difficult to look past. I was assured the replaced assembly was in good condition and that they would do their due diligence to make sure things would be working right. Initially it seemed fine, but what I found underneath was unfinished work, which led to my discovery of also disconnected components that were also broken by them that I know were not broken beforehand because they were new and made no weird sounds and will now prematurely wear (it also made concerning sounds when I just got the car back initially which is why it caught my attention), also meaning safety concerns due to the lack of detail. Things I specifically asked to be handled were left untouched and unreplaced. I now will have to live worrying about what will break next because of this, what is currently broken that will leave me without my car working, how my car will be affected by all of this and when I'll need to fix everything all over again because with the way things are going it seems like that's where things are headed already, and what actually got fixed or what condition each part is in. On top of that, my car came back with exterior damage deep in the paint that wasn't there at drop-off that looked like it was done while moving the car around the shop. When I raised this to attention, no accountability was taken. They said they weren't sure who caused it and so they wouldn't take any responsibility for the damages. They were apathetic didn't offer to try to help or figure out how they could help, which wasn't very welcoming or reassuring. I now look at my car, and I feel pain and worry from seeing how things are now. Post-primary job, wanting to give them another shot, I had an engine code come up and they didn't diagnose the actual problem, they replaced a new part which still threw the same code and they did not solve the problem. They're affordable and Jorge is knowledgeable. But quality control and follow-through from the workers, and his quality control at handoff is a serious problem that should be addressed. I wanted this to be my go-to shop but this wasn't right, and I cannot recommend someone to come here when things are like this leaving me with a huge burden affecting so much, with a car that now needs more time, money, and effort put into it even after going with all the shop's recommended services and initial reassurance paying in the couple thousand because I mistakenly trusted them.

    Ponzini's Community Garage - autorepair - Updated May 2026

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