Although it's very convenient for some parents, it's very poorly managed. Staff the times I went…read morehas looked stressed, overwhelmed, I have overheard one say new management/owners are leaving them for hours one staff member to 6/7/8 kids at a time, giving kids milk that's expired but passed a "smell test". One girl was crying because she was alone for hours and had to use the restroom (she had 3 infants and 2 children). I observed this at both locations (a week apart) and decided not to leave my child either time. I asked what happened that quality went down and was told new management cut hours.

This place is the best place ever. I was so happy with care givers. they were so sweet and they…read moredidn't even have an attitude. The last day care that I went to with my children had a terrible attitude was so bad this place. Is the best I'm like, truly shocked. You should definitely bring your kids cuz. My kids were so happy and they didn't want to leave. That's how much fun they had, so yeah. Totally Recommend.

My daughter has been going to ACC since she was just 4 months old, and we have had such a wonderful…read moreexperience. Ms. Rhonda, the director, is always on top of everything and has been incredibly helpful in helping us navigate each new transition along the way. I feel completely comfortable leaving my daughter knowing she is in such good hands with the entire team. We are grateful for the care, support, and love they have given her over the last year.

These teachers are like family. I know the children are in great hands. Ms. Taronda has been the…read moredirector for over 20 year. Great place.

As a new mom who doesn't have the luxury of staying home just yet, I was very nervous about…read morechoosing a childcare option for my baby. There are lots of choices out there with varying degrees of curriculum, weekly fees and tenured employees. My biggest concern was just finding a place that felt friendly and where I knew my son wouldn't be just another kid. A co-worker highly recommended her daycare to me where she has her daughters just two days a week. We went together to meet the director and I was given a tour of the entire facility. First of all, the director is great and she has a very down-to-earth personality and totally understands the worry and stress of putting your child in someone else's care for the majority of the week. The facility is beautiful and cozy. It's a smaller daycare, about 95 capacity I believe, and it was built to resemble a house rather than a typical daycare building. The daycare is family owned and operated as opposed to a corporate chain. They do offer part-time care (which you don't find everywhere) and the cost for an infant was about $100 cheaper per month than the other daycare we were considering. I love the proximity to my office and I enjoy being able to stop in and see my son at lunch. I feel that all of the teachers are genuine and truly care about me and my questions and concerns and my son's well-being. They are honest and love filling me in on the minute details of my son's day there. They have a true 4:1 infant ratio and I have witnessed them being very mindful of that. It really pains me to put my child in daycare and not be at home with him, but if this is the option I have for right now, I couldn't imagine having my son anywhere else but here!

Our son has been attending Southgate for about 6 months and is thriving! He loves going to school…read moreeach day and is learning so much. We are so thankful we made the decision to send him there. The teachers, the environment, the curriculum, the extracurricular activities, the food - all are wonderful!

We have loved our time at Primrose! Our child was at another school and he is so very happy here.read more

Our daughter is starting her third year here. We've had a great experience and have loved our…read moreteachers!

Awesome people. Very caring. Would not recommend anyone else. They love the kids, do fun…read moreactivities and very clean.

A lot of attitude and disorganization. I always felt unwelcome and uncomfortable. The infant room…read morealways had someone different working in there each afternoon I went in, which I thought was strange. Some of the workers seemed irritated with the babies when they needed something. The first day I went to pick up my child, him and 3 other babies were just in their bouncers crying. I wanted to like this place and tried to give it a chance but I do not recommend it for your infants. I got my baby out as soon as I could find somewhere else for him to go. The DHS website reports are enough to steer you away. We are leaving our CHILDREN with you, we hold you to a higher standard. Our children are the most important things in our lives and we expect you to understand that. The parents need to be made to feel comfortable when bringing their kids. If you don't like children, or get irritated with them when they are needing to be held or even fed, you don't need to be working with children.

they will throw your child and force them to take melatonin drugs. there are videos of the teacher…read morethrowing a child across the room and forcing melatonin gummies down his throat.

Very friendly service and great location! I am so happy there is a drop-in location closer to our…read morehome, as we previously traveled to Green Hills from Donelson for drop-in services when needed. The location was clean, staff was friendly and my son even asked to come back another time! This will definitely be our go-to drop in service from now on. I wasn't worried about my son at all!

Very disappointing experience…read more We ultimately decided to leave The Academy of Westhaven because of the lack of communication, organization, and consistency we experienced from the very beginning. With an infant, communication is extremely important to us, and we rarely received meaningful updates about how our son's day was going. When I would ask a teacher at pickup how his day was, I was frequently told, "I don't know." If I asked when he had last eaten or how much he had consumed, I was often directed to check the app because the teacher didn't know either. For an infant, I found that extremely concerning and frustrating. We also experienced repeated issues with our son's belongings. We were given other children's bottles, clothes, and items, and our son's belongings would sometimes end up in other children's drawers. At one point, we were even told not to worry about putting his name on his things, which was confusing considering how often items were being mixed up. There were also multiple occasions where his bottles were forgotten when his backpack was packed. One experience that was especially concerning was arriving to pick up my son and finding him with a pacifier that belonged to another child. My son had stopped taking a pacifier after his first week, so I knew immediately that it was not his. I also frequently encountered teachers I had never met when picking him up, which added to the feeling that there wasn't much consistency in his care. After we expressed our concerns, we did start receiving more updates, but the organizational issues continued. We also received a photo through the app that appeared to be of a different child. That was extremely concerning to us--not only because it was clearly not our son, but because it made me question whether our child's photos or information could potentially be sent to another family. The office administrator told me that she checked everything before it was sent, which made the situation even more confusing. Overall, the experience felt very chaotic and overwhelming. It seemed like the staff were struggling to keep up with the number of children in their care. For the price we were paying, we expected a much higher level of communication, organization, consistency, and attention to detail. At times, it felt more like an overpriced daycare than the level of care and education we were expecting from an academy. I also work with members of the local community, and several clients independently shared with me that they had been unhappy with their own experiences there and ultimately moved their children elsewhere. I cannot personally speak to experiences I did not witness, so I won't repeat those allegations as facts, but hearing similar concerns from multiple families did reinforce our decision to leave. We chose to leave before our concerns became something more serious because, as parents, we would rather make a change early than wait for something to happen that could have been prevented. We simply wanted our son to be somewhere that was organized, communicative, consistent, and where we felt confident that he was being cared for and known by the people taking care of him. Unfortunately, The Academy of Westhaven did not give us that confidence.

Just dont. The staff could care less about the children learning. They knowingly place children in…read moreclassrooms beneath their skill level just so they can maximize the number of bodies allowed in a room. The management are completely catty, the food standards are terrible and the staff have high school educations at best, are in many cases unable to use proper english and many shout across the playground at the students in rough slang. I dont know how they get decent reviews. All I can figure is that parents arent paying close enough attention to whats actually going on. I can also say I am not the only parents with this experience. I was recently told that they have stuck the woman who was the cook in the class as a teacher and the admin are now preparing all the meals. What they are doing with all the tuition I have no idea but its not going into the kids.

Update (7/6/23) Apparently they have a "new owner" please be aware of this company... Former and…read morePresent. A year later I am still being bothered for speaking my truth of them sending my son outside in the rain with a diaper on and becoming extremely hostile over payment to the point where I had to withdraw him because I didn't feel comfortable. I've been threatened with legal action as well that didn't go as far as a pebble in a river. The biggest JOKE. Take your kids elsewhere. Thank me later!

Little Harvard Daycare is clean and well maintained, my son loves going every day and has learned…read moreSO much over the last year he has attended there. The entire staff has been nothing but welcoming, friendly, and supportive of him and our family. We had a not so pleasant experience with a daycare center in Smyrna where I would pick him up and it would be obvious he was not well cared for, diaper unchanged, dried snot on his face, etc., he would cry everyday I dropped him off. Little Harvard is a complete 180 from that standard of care, and I am so thankful, he walks right in and looks forward to attending each day. There is nowhere else I would want my son to go, 10/10 whole heartedly recommend Little Harvard for your childcare needs.