Needed a wheelchair for a friend visiting and this company provided the…read moreperfect options. Easy pick up and return. Chair was in perfect condition and easy to use.

Great service and prices! They will help you find what you need and work with you to ensure it is…read morecovered by your applicable insurance coverage.

If I could leave no stars I would, the lady in the back was cool, but the overall amount of time…read morespent is unreal, appointments mean nothing as 30 mins in the lobby AFTER your appointment time is good smh, it's not busy, it's just a matter of process, whoever is responsible or I charge needs to go, they have no idea of process and streamlining tasks to make it smoother .

I have been a patient of WCB for approximately 18 years. I have always been treated with…read morecourtesy and respect and my needs and those of my doctor have been met. I have personally worked with Walt who has been very attentive and has expertly created the implements I needed. Great office creating great products.

Finally a rolling office chair with a built in lift. It has been a life saver. I'm thinking about…read moregetting second chair for my getting in and out of the shower. The chair locking device works perfectly and the chair can be configured for left or right operation. An extra 2 to 3" of height travel would be a big help in the kitchen, more of an I wish than an a I've gotta have it. Fast shipping and excellent communication.

This is the worst company I've ever dealt with in my entire life…read more When I first called this company I informed them that this needed to be expedited since I was not able to get my old mobility scooter repaired and I had no scooter to use. They promised that they would work fast. Constant problems ensued 1) I was almost never able to get through to the office. I was transfered to another state almost every time I called. 2) The manager never took any responsibility for the numerous problems that came up. 3) Every time I called or texted for an update I was told there was an issue with paperwork or something else most of the time. I would then ask, if there was an issue, why wasn't it addressed and why wasn't I informed about it. They never adequately replied to these questions. 4) When I inquired about another delay I was told they needed some missing paperwork. Again I asked why this wasn't fixed and they had no answer. I took my own time to get the paperwork they needed. At that time I was told it would be submitted to my insurance for final approval. 5) After another full month of waiting I inquired about why my insurance did not have the paperwork yet, and was informed that they needed one more piece of paperwork that was overlooked. I took my time again to get this paperwork for them since they didn't take the time to get it themselves. It was finally submitted to my insurance. 6) I filed a complaint with the corporate office and was given a customer relations person to work with the rest of the time. 7) My insurance company approved the scooter purchase and the company called me to set up the delivery. They told me they would be delivering a four wheeled scooter. I informed the manager that I was supposed to get a three wheeled scooter. She said she would order and deliver a three wheeled scooter. Instead they delivered a four wheeled scooter. I had them return it to the warehouse and asked them to again deliver the three wheeled scooter my doctor ordered. 8) The next day they delivered a heavy duty three wheeled scooter. My doctored had ordered a very heavy duty scooter. I asked them again to return the scooter to the warehouse and deliver me the correct scooter. 9) At the same time I was being called every day about a copay. I informed them over and over that I had no copay. They didn't stop until my insurance called them to inform them I had no copay. The staff calling me every day had been threatening to not give me my scooter until I paid this imaginary copay. 10) Getting back to the scooter delivery, my insurance, the scooter company staff and I discussed which scooter I should be getting for a few days. A vice president of the company got involved at this time. The customer relations person and I agreed upon a scooter and I was told it would be ordered and delivered soon. 11) However the vice president decided to get involved directly with me. The customer relations person told me that the vice president wanted me to call him. When I did this person started yelling at me and accusing me of things that were not true. He also falsely started saying incorrect things. I informed him that a scooter had already been agreed upon and ordered and that he needed to deliver my scooter as soon as possible. 12) I was ignored for another week by the vice president and customer relations person. I was then informed by the vice president that I would not be getting a scooter and that it was my fault. Enough said. I suggest you never work with this company. I am a disabled person and have not had a scooter for over four months. I will need to wait months again to get a scooter from another company. I am now completely debilitated from this and am getting home therapy to try to improve physically. Thanks Rehab Medical.

They are awful. So rude, they are so miserable. We parked for 5 minutes to get a parking pass and…read moreit was gone. They would not work with us at all. The girl wanted to charge us an extra 70 dollars for trying to have a conversation. They are ridiculous.

Arrived at this location this morning in need of coolant. As soon as I walked into the store I was…read moregreeted by the gentleman working the front counter and directed me to the coolant isle. Unbeknownst to the young lady stocking the coolant isle I snapped a quick photo just in amaze that not only was she focused on doing her duties but she quickly realized I was unsure of what coolant was needed. She approached me and asked if I was in need of an assistance. She quickly confirmed the coolant my vehicle needed. The sense of relief I felt by the care and attentiveness I was given was overwhelming. Doing your job is one but caring is an entirely different level of comfort that I feel every person should experience no matter what place of business you are in. Bravo O'reilly for employing people that truly care and kudos to the young lady that has set a standard of excellence and made my experience truly magical. 5/5! I will be returning it his location from here on out.