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Poland-Thompson Funeral Home

5.0 (1 review)
Open Open 24 hours

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3 years ago

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Hixson-Klein Funeral Home - Ronald Rinkenbaugh 9/8/1936 - 7/23/2022

Hixson-Klein Funeral Home

(2 reviews)

Very compassionate and helpful in your time of need. The best there is. It is always Hixson-Klein…read morewe trust with our loved ones final arrangements.

A few years ago I attended the funeral of a dear friend of mines grandmother at Hixson Klein…read moreFuneral Homes and after the funeral, the Funeral Director (Jack Klein) went to eat dinner with the family and I. I had the honor of sitting next to Jack and talking about his work. I asked questions that I am sure were hard for him to answer with the family present, and looking back that probably wasn't the best place to talk to him about his work, but I have to say that Jack was very professional and made us all feel great with his responses to our questions. I really liked talking to him and right then I put it in the back of my mind to call his funeral home if I ever needed such services. Fast forward several years later and I was in need of a funeral home when my father (Ronald Rinkenbaugh) passed away on July 23, 2022. Being extremely upset with the loss of my father and best friend of 48 years, I was lost and the only person I could think of was Jack Klein and how amazing he was in handling my questions before. My mother and I were lost and didn't know at all how the funeral system worked or who to call first. A family friend said to call a funeral home and that they would help us. That's when I knew it was time to call Hixson Klein Funeral Homes and see if I could talk to Jack. I dialed the phone number and the most soothing and calming voice answered the phone and that was Christa Musser, who is Jack's daughter. Instantly Christa calmed us down and was just the voice and guidance we needed at that time. Christa made sure to give us quick pricing and different options over the phone so we had something to work with. Instantly my mother (who is usually slow on making decisions) said "That's who I want to handle my husband and his remains". Christa scheduled a meeting that afternoon at 1:00pm and we had an immediate sense of relief come over us. We met Christa and she sat down with us and gave us all of the options. She also looked at my fathers work history and military background and gave us options that we didn't even know were available to us. Christa knew we were struggling and she even went above and beyond to tell us that we were eligible for a FEMA grant to burry my father that would pay $9,000 of his funeral expenses. This really was where Christa and Hixson Klein Funeral Homes stood out above other funeral homes. Not only did Christa offer the advice and assistance we needed, she took the time to help fill out and fax the forms to FEMA and made sure everything was easily read and processed correctly. During the funeral Jack was very attentive to our needs and even offered water to guests and family during the visitation. Our funeral for my father was absolutely beautiful and a huge success. I don't think anyone could have done it better than Hixson Klein Funeral Homes. My aunt was so impressed with their professionalism that she has decided to have Hixson Klein Funeral Homes handle her funeral and she is currently living in Little Rock, Arkansas. If you're needing a funeral home, I would highly recommend that you put your trust in Hixson Klein Funeral Homes as I feel truly blessed that they were there for my family in our time of need.

Poland-Thompson Funeral Home - funeralservices - Updated May 2026

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