I do my banking online. This requires me to login to SCCU's website set up for that purpose. By…read moreentering my username and my password... then customers are supposed to be sent a verification code. Entering that code completes the login process and allows the account member access to their banking information and provides tools to do online banking. For the past year it has been hit or miss whether the site will function properly and send me the verification code. On the occasions when no code is sent, I can't do any banking. I can't see any of my information. I try logging in repeatedly. Nothing happens. I try contacting SCCU, but if it's after their business hours, or on a Sunday, there is no way to speak to someone for assistance. Why doesn't SCCU have a live person available who is ready to assist customers who need help? Why isn't the problems customers have logging in to do their online banking fixed? These issues have NOT been addressed even after they have occurred to me several times and I've lodged complaints a few times.

Smallest SCCU location I have ever seen. Easy to get to…read more Easy and fast to get in and out of. Never had any issues with any employees at any SCCU locations. This brand doe's seem like it is the most laid back.

All in all, this particular location of Chase is a good option for banking…read more I have been a client of Chase since they acquired Washington Mutual. I have never had an issue at any location and this particular location was no exception. There was a bit of a line ahead of me, but the line went quickly. Andrea was my teller and she was friendly and professional. I would definitely recommend this particular location of Chase Bank.

F chase at this point. I put MY MONEY in the bank and can't use it. New card doesn't work. Pin…read moredoesn't work when I know it's the right pin. I always have problems with this bank. I'm coming here Monday to take my money out and close the account. Walking next door to Wells Fargo. And opening an account with them because I've never had problems like this over there. Effing RIDICULOUS!!!!!!!!!!!!!!!!!!!!!!!

Today I stopped by the Priority credit union in Melbourne, Florida, and was greeted by Maddie, who…read morealways has a smile as soon as you walk in. She is very knowledgeable and very helpful. She goes above and beyond to help you with your situation. I always leave happy knowing my worry was taken care of. She is an asset to the company, so happy to have Priority credit union as my bank. :)

Mattie was very helpful, professional and courteous. We love visiting Priority often at their West…read moreMelbourne office. Keep up the great work!

I had to go to this branch to get something notarized. The wait was long but, they did come to the…read morelobby to explain that someone would be with my next. I got the paperwork notarize, it was free (because I bank there) and was out the door in no time. The woman who helped me spoke several languages so, I hope the bank compensates her for that (it's Wells Fargo so I doubt the take care of their employees. I was one of their customers who got taken advantage of when they opened up extra checking accounts in my name and that still irks me (vent over)

For the most part my banking business has me in and out. All the tellers l have come into contact…read morewith have been excellent and very much on point. Customer service has a 5 star rating as well. The few times l needed to confer with them have been great, especially coming from New York City, they can be hard to find. Another fact of living most of my life in NYC is that when you go to the bank, you do not put your business out on front street. They come up to your and ask what services do you need. I recognize that l just sit there and try to compose my answer without taking too long. That question with other customers gives me brain freeze. After l compose myself and my answer l start to laugh to myself. Once we get past my personal issues on my response, l am good to go. I always walk out a happy camper. I have never walked in and there was not someone waiting on customer service. Another thing l have noticed is 97 percent of the time, the people sitting in customer service, are just chilling for a few minutes. But its good to know they feel comfortable relaxing there and there is always someone there checking on them. I like that.

Had to come in to get 6 months of bank statements the cashier explain that there was a fee of $5 a…read moresheet. I explained that's to expensive and she gave me another choice of paper statements that are free that helped me out

Terrible customer service. Closes without notice, changes hours of operation. Uses Covid-19 as…read moreexcuse but credit unions are still operating. Find a different financial service

I went in to WF to open an account. The MOST AMAZING employee helped me out…read more She not only kindly greeted me, but patiently walked me through the entire process; providing education as well. TYSM Yesenia Picart, for making my day!!!!!!!!!

Went in to cash a check. No one was in there but employees. One was on the phone and hung up right…read morewhen it was her time to go to lunch so she did not help. The other man told me that I would have to come back as they were really busy and short on staff. I looked around and wonder how they were busy when no one was around. I guess they were real busy doing nothing.

I could not rate the banks service any lower,because it only goes to one…read more I went in to open a new account . It was a trust account,so I know that there is a lot to it. I had not heard anything from them in several weeks . I went in they were busy and left a note for the rep who I was working with . He never called me. So I went in another day and the manager ,who was very nice, brought me in the officer's office who I was working with . He said that he passed me off to another officer but could not remember who it was. He also did not know where my paper work went. ! It is undoubtedly one of the worst banks I have ever been in. Total incompetence . Stay away from this bank ! Joe R. Melbourne

This location services a primarily elderly community. They close at 12:00 Noon on Saturday's and if…read moreyou aren't inside by 11:50 AM - The doors are locked. How can banking establishments close so early on Saturday's especially in a community like this. The lines are ALWAYS LONG and it is sad to see the elderly in such long lines.

Friendly, fast and helpful. Corrected a few mistakes on my online application with no hassles…read morewhatsoever.

consistent lack of teller support, no help, long lines, it is always this way and has been for a…read morewhile now, they need to add more tellers

Update: The reservation was booked incorrectly in the branch; Miguel was off work on the day…read moreoriginally selected therefore the reservation was cancelled. We did receive a call-back from Miguel the following week, which was admirable. I scheduled an appointment to bring my partner in to open account 7-days in advance. 2 days before the meeting, we received an email the meeting was cancelled. We never could reach Miguel to reschedule or determine why the appointment was cancelled. I am so disappointed in this branch and at Chase for this lack of customer service.

Terrible lied to about foreign exchange being no fee then charged me 23 bucks!!! Oh that's a…read moreshipping fee!!! Bad business.