I couldn't recommend Lake Erie Mortgage more highly if you're buying a home. Every one I met was…read morepleasant to talk to, answered every single (dumb) question I had, and was almost instantly responsive to communication by any medium - call or email. I started my first home buying search with LEM and they took me to the very end with nary a hiccup. What they required of me was very clear and communicated promptly. I also greatly appreciated that they always kept me appraised of the next step so I was fully prepared. The only reason I mentioned no specific names in this review is because the TEAM at LEM is exactly that - a team. They work efficiently with each other and communications to me and my Realtor were seamless. I would recommend - and already have! - LEM to anyone seeking a mortgage. A local business with a streamlined process and great people... I couldn't ever ask for more! Thank you, LEM team, for all your great work.

From the owner: Together, our employees form a dedicated team committed to superior customer service and ultimate…read moreclient satisfaction. Whether you're a first time home buyer or refinancing your forth investment property, our job is to guide our clients through the entire process from application to closing and beyond. We strive to educate our clients throughout the entire process, communicate frequently to provide continual status updates, and set expectations that leave you completely satisfied with the end result. We take great pride in assisting our clients and value the opportunity of "Helping You Get Home."

Alie B. Bard is absolute best in the business! From our first conversation, I felt like I was in…read moreexpert hand.She helped me secure my mortgage with zero hassle and provided top-tier service from start to finish. Professional, knowledgeable, and very responsive. I will definitely be recommending Alie to all my friends and family for their future home purchases. THANK YOU SO MUCH!!

Working with Alie Bard was hands down one of the best decisions we made during our home buying…read moreprocess. Alie was incredibly efficient, responsive, and made what can be a stressful experience feel completely seamless. Alie has a way of simplifying every step, explaining things clearly, and staying one step ahead the entire time. We were honestly amazed at how quickly everything moved! What sets Alie apart is her professionalism and substance. In a market where some rely on "gimmicky branding", Alie stands out because of her results, her work ethic, and her ability to deliver a smooth, high level and efficient experience. We would highly recommend Alie Bard for all of your mortgage loan needs!

Horrible experience. My husband and I saw a home we loved. When we went there was no electric on…read morein the home. We had to walk through with flashlights. The realtor was Connie Britton. We put a bid on the home and it took her two weeks to respond. She blamed the couple and aired all of their dirty laundry. I know more about the couple's divorce and financial issues than I should. We ordered the appraisal and the water wasn't even on which is necessary. We had to have the appraiser go back a second time. The appraiser, Connie's friend, per her report, appraised the house at exactly what Connie was asking despite their being MANY inaccuracies. We had to let Connie know the water company could turn the water on for free to do the inspection. She was entirely unsupportive and dismissive to our realtor and us. She blames the couple for not paying the water bill. She didn't answer any of our realtor's calls and was awful to our realtor. We had to get a lawyer involved due to her negligence. Furthermore, Connie didn't fulfill her end of the contract. The grass was four feet tall and the house was FILTHY. Connie had her co-worker from Howard Hannah "clean the house" the day before and she FLOODED OUR KITCHEN causing a lot of damage. THE WALK THROUGH THE DAY BEFORE WAS HORRIFYING. All of the prior owners stuff was in the house and we had to get rid of it ourselves. Connie was supposed to reimburse us for the lawn and never did. She was the worst realtor I've ever met. Do not use Howard Hannah or Connie Britton. We were recommended to use MacDonld and Illig as real estate attorneys and found out it's Connie's ex-husband's law firm. Stay clear of that entire circle. They could care less. "As least you got the house" was the finale message despite Connie putting us through so much drama and stress.

Same experience. I purchased a house for my wife after only to find the place in shambles. I…read moreplanned to personalize, even clean certain areas that are overlooked, not hire a company to hall off all the debris left behind. Clearly the agent Melanie is not familiar with the code of ethics. Perhaps Howard Hanna should be more careful who they franchise to.

I am an agent who went with Great Lakes for my home. NOWHERE ON THE QUOTE DID IT SAY EXCLUSIONS…read moreARE AS FOLLOWS!!!!! So my home inspector came out, and one reported on my little lap dogs: a cavapoo, 3 cavalier spaniels, and a French bulldog. OMG. Second, my breaker box was not acceptable as it is a Challenger. This company said if you want to stay with us you need to replace. Well, I was trying to save money, and this will cost me $10K to replace, and in turn, I am not saving a dime with the insurance. This company is not 5 stars, and if I could go negative, I would. AWFUL.

I can't understand why this place doesn't have 5/5 starts. It's definitely the top agency in the…read moreregion. My agent is very attentive to all my needs, and he seems more like a friend than an agent. I wouldn't suggest anyone outside of Great Lakes for your insurance needs

Always a delight to deal with. The professionals at this office are exceptional. I've also found…read morethe same (on my rare visit) at other offices.

This is a fantastic bank with very good customer service. I was greeted as soon as I walked in the…read moredoor. Erie Bank is opening in 8th bank in January. Pretty sweet bank.