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PMI Upstate SC

1.8 (5 reviews)
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Property management

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1 year ago

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1 year ago

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PMI has been super easy to coordinate with and is highly professional with their clients and partners.

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3 years ago

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Creative Housing - DĂłnde vivĂ­

Creative Housing

(38 reviews)

I have been renting a townhome from them since March 2020. I have called I think a total of 4 times…read moreprior to this past week for little things - cockroaches and plumbing- which were handled (first time) quickly, second round of issues took a couple of phone calls. This past week there is a mouse/mice/maybe squirrels in my attic. It took 6-7 phone calls last Tuesday to finally get a reply. Someone came Friday, looked in the attic, said there were droppings but no living thing at that moment and left. The very next day I found droppings in my kitchen. I called the repair line, and sent text messages with photos showing the droppings and requesting a phone call. No one called. This morning I gave it a couple of hours and then called again, leaving a detailed message. Nothing. I finally emailed the main contact person and explained the entire situation. The repair line woman called and told me she doesn't appreciate being called a liar, she was at a personal appt and had called the owner and was waiting. I work in healthcare - I know appts can sometimes be many hours. A simple text could have covered it. I thanked her for letting me know, agreed about the time of appts, and attempted to say this about a text - was interrupted and told the pest people would be here Wednesday and she was done with the conversation. Look lady, I don't know what you're going through- maybe you are ill, maybe you've got a family member who is ill. I am sorry for that. Your lack of response to anything says you cannot handle your job right now, and maybe need to ask for more help. Take a beat, don't attack your tenants, and tell people you need assistance if that's the case. If it's not, no you don't do your job well, and are not responsive. I will not rent from their management again if this is what I have to deal with. The property is nice, my neighborhood is nice, there's a lot of positives. But one giant negative has negated how I've felt about this company.

This is a weird company my wife and I toured a property before we went on vacation we loved the…read moreproperty met with an agent( Jason) he sent over all of the information for us to proceed with the application we did our part of paying for the application fee and we waited and technically still waiting. I called and left messages to let us know the status and still nothing! Then we decided to look at Zillow and noticed that the price increased and we still didn't hear anything back from Jason. This was a terrible experience very unprofessional lack of communication and accountability. I would never get anything with this company

PMI Upstate SC - propertymgmt - Updated May 2026

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