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    Plus One Insurance

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    Services - Plus One Insurance

    Car and truck insurance

    Motorcycle insurance

    Homeowner or property

    3 More Services

    RV insurance

    Vehicle

    Boats and watercraft insurance

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    5 years ago

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    Joe E Sladek II - State Farm Insurance Agent - State Farm Logo

    Joe E Sladek II - State Farm Insurance Agent

    (3 reviews)

    Not happy about the office phone service... They sent me a renewal for a car that I had traded in…read moreand I wanted to make sure that my new car was covered and the car that was traded in, had been dropped. So when I tried to call in the middle of the afternoon on a business day, the voice message tells me they are on the phone with other customers and asks me to hit 1 to leave a message or 2 to wait on hold... If there really was no option other than to leave a message, they should have have programmed the message to say so, rather than wasting my time. I wanted to wait, so I hit 2 and after 5 or so rings, it went back to the same message... I was eating at the time, so I kept trying for 30 minutes and it just continuously looped me with an obviously invalid choice. After several attempts, the system just hung up on me. If there is no option to hold - Just tell us, rather than giving us a false choice that is going to make some of us keep trying in order to get our business taken care of.

    Extremely incompetent.... our agent Jennifer has been a financial nightmare. Several requests, via…read morephone and in person to update contact info resulted in our policies being cancelled not once but twice. The first was caught before damages to our bank account with DMV. The second was not resulting in DMV fines of $3,500. Mysteriously almost 2mos later, Jennifer obtained the correct contact info when she wasn't paid for our policies. Her refusal to correct her costly negligent has resulted in us taking our insurance needs elsewhere. Avoid this agency!!!!

    Plus One Insurance - autoinsurance - Updated May 2026

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