Not happy about the office phone service... They sent me a renewal for a car that I had traded in…read moreand I wanted to make sure that my new car was covered and the car that was traded in, had been dropped. So when I tried to call in the middle of the afternoon on a business day, the voice message tells me they are on the phone with other customers and asks me to hit 1 to leave a message or 2 to wait on hold... If there really was no option other than to leave a message, they should have have programmed the message to say so, rather than wasting my time. I wanted to wait, so I hit 2 and after 5 or so rings, it went back to the same message... I was eating at the time, so I kept trying for 30 minutes and it just continuously looped me with an obviously invalid choice. After several attempts, the system just hung up on me. If there is no option to hold - Just tell us, rather than giving us a false choice that is going to make some of us keep trying in order to get our business taken care of.

Extremely incompetent.... our agent Jennifer has been a financial nightmare. Several requests, via…read morephone and in person to update contact info resulted in our policies being cancelled not once but twice. The first was caught before damages to our bank account with DMV. The second was not resulting in DMV fines of $3,500. Mysteriously almost 2mos later, Jennifer obtained the correct contact info when she wasn't paid for our policies. Her refusal to correct her costly negligent has resulted in us taking our insurance needs elsewhere. Avoid this agency!!!!

Great customer service, they always go above and beyond to help me with my insurance needs. Thank…read moreyou!

Jesse and Skyeler answered all my questions with knowledge and my best interest at hand. They were…read moreable to offer me better prices with vehicles, home and motorcycle for added "bundle" savings. The phone is always answered or calls returned. Would definitely recommend this location. Still active member for years now.

No follow up, No customer service, days or weeks on follow up for correction and very high rates…read morefor low coverage.

Greetings from agents gave us ambiguous feeling. Agent who helped us is seating at left from the…read moreentrance, was pleasant. Quoted rate came out very high, ended up choosing other insurance company for better coverage and lower rate. We were wonder the rate came out that way maybe we just moved and gullible appearances??? I guess we will have new auto insurance company for us.

Great agent and super service! Very knowledgeable and helpful regarding not only my insurance but…read moremy investments as well. 5 stars.

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

Called for a quote and was connected to an older, male agent who was rude and off putting. He was…read moreasking a lot of personal information. When I inquired if it was necessary he cut me off to say "it doesn't seem like were getting along from the start". I hung up and called back to advise the secretary that due to his ill nature, they lost business. FYI, i'm a business owner so it would have been a large quote! When i spoke to another (retired) agent in town they advised his name is Albert and have confirmed he is rude to everyone and said, "i'm not sure why she keeps him on staff". Miss Weill, he cost you business with me and I'm sure with others as well. Best of luck to you.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I was born and raised on an island which afforded me a privileged childhood and a unique perspective. I use that experience every day helping provide customized insurance solutions to families and customers. Ask me how!