They helped me get a loan to pay off some bills. I dont know what I would have done without Payday…read moreLoans. Thank you again!

Friendly staff, very clean environment, helpful. Fast paced and efficient ,Will return. Local…read moreneighborhood type business. If you need any type of money orders or payments to do they are very professional.

Thank you for your business and I always come here to get my license sticker very fast very…read morefriendly customer service

I had fraud on my account 3200.00 fake check cashed day Christmas Eve wiped out my account before…read morevacation bmo did nothing. I filed their form they knew it's not real and have insurance it's now March nothing refunded back. I have called Kyle and manage numerous times no call back. March 5 I stopped in I think Kyle was hiding. I waited nothing. Then teller knew me since only 3 people work here and said he would call me back. You would think after 20 years of banking they would really care about a customer. They don't. The manager he isn't even stepping up. I am now going to file. Formal complaint against this office location. Don't bank here most banks refund fraud 7-10 days later not like they said 90- a year later. That's what they told me. This is crazy !

Just called to do a quick check srarch for 25.00 i gave her Roxanne the Branch Manager, apparently…read moreshes way to busy for customer's and needs to be retrained in customer service. She wanted to know the date of the check and number ...now if I knew that would I be calling you??? Smh taking business to 5/3rd.. she just said I can order you this as a service, $$$ wow horrible bank Management!!

This bank has made me money. They advised me of how to make money and everything they advised me…read moreworked. Everybody who works there knows me and are friendly. My opinion is this is the bank Elmhurst people need to use.

I had a really pleasant experience at this location today. I unfortunately didn't get the name of…read morethe teller who assisted me, but they were attentive and transparent about what they were doing while assisting me. When I mentioned a life recent life milestone, they happened to put two and two together and noticed I had not yet updated my contact info with the bank to reflect the change. I really appreciated the care and attention to detail from this teller in a world where many of us do most of our banking online. Thank you for the positive in-person banking experience!

If you like rude tellers that enjoy displaying their superiority complexes over customers and a…read moremanagement team that likes to offer up excuses for those entitle employees to not complete transactions requested by a customer, only offering up to the customer how they should better handle a situation, then please, by all means, bank at Suburban Bank & Trust in Elmhurst. If you think one issue seems resolved, you surely will encounter the exact same result, tellers not depositing transactions as requested and managers defending that by saying maybe they were busy and please communicate it differently, will surely occur. Save your time and sanity and skip this location al together.

This bank is all about the people. All of their employees are friendly and conversational. They…read moreknow their customers by name and are pleasure to bank with. The main branch in Elmhurst is very nice with a comfortable waiting area and espresso machine. They tend to have fun on the holidays by dressing up a certain way or decorating the interior of the building. And recently, one of their employees came up with "Bow tie Thursday". How cool is that?! The only complaint I have is that you cannot make instant cash/check deposits right into the ATM like most banks now.

Amazing response to our request for availability and pricing, excellent communications, super…read morefriendly! While I hope I never need their services again, I would not hesitate to call them again or refer other friends/family to them. Thanks!

Had them notarize some financial documents after realizing the normal places like UPS / Check…read moreCashing couldn't do. Timely, professional, trusthworthy. Will be back. They even helped us out on a Sunday on short notice. Highly recommend and although it's a residential location they were much more professional and experienced than nearly all the other times I've needed something notarized.