My dad passed away a few days ago and needed to be transported 2.5 hours from the morgue in…read moreMorgantown to his resting place in Charleston. Jason made the process incredibly seamless during what was/is a difficult time in my family's life. He was very compassionate, kind, empathetic, and he even delivered a message to my dad when he picked him up after I made one small request. He was very knowledgeable in (and understanding of) muslim burial customs, something even I am not knowledgeable in. Thank you Jason for bringing my dad to his resting place, delivering my message to him, and for making the process easier during a time when everything else feels difficult.

I met Jason and Cathy when there was a need to help a friend with final expenses for her daughter…read more Both Jason and Cathy were super to work with and showed so much compassion to her family. I connected with them on Facebook.. Last week, a much more deep and personal need arose, with the passing of our dear mother. The normal thing to do would've been to call the funeral home that has provided care to our family for generations. However, when the question was asked, the name that came out of my mouth was "Smith's". I won't say that I didn't waffle inside of my head, but after my brothers and I met with Jason, we were reassured that we made the right decision. Jason and Cathy are the epitome of a perfect team. They were patient (and boy was their patience tested with me) and kind, forthright and accomodating. I know our momma was so proud of the care that she received. I, personally, felt an overpowering sense of family. On the day of the funeral, I prepared a touching and accurate eulogy. However, technology and I weren't working so well together over the last couple days. I had to decide whether to forego my personal eulogy to my mother or wing it. Jason snapped me out of my emotions and told me to trust him, speak from the heart and don't sweat the small stuff. I didn't remember everything I had written but I feel like I was able to appropriately convey what my mother meant to us. As with any service provider, any of the local funeral homes could care for your loved one, but none will care for your loved one like Cathy and Jason. It wasn't a business contract, it was family taking care of family. I rarely, if ever, give a 5 star rating, because rarely is anything perfect. Our experience with Jason and Cathy was nothing less than perfect. There wasn't a request that they couldn't accommodate. There is nothing they couldn't/wouldn't do. Their chocolate lab (comfort companion), Coco, adds to the atmosphere of family with our mother being the center of attention. I would ask, do you want a service or do you want a family experience? We made the right choice.