Found out that this place should Japan Rail Passes at low costs and you don't have to pay shipping…read more It's in a big office building. Once we arrived, it took about 20 minutes and we had our vouchers. The staff was helpful and friendly. They had various maps of Japan you could take with you. Don't forget your passport.

I went here to get my dad's JR Pass in preparation for his trip. While he visited me, we figure we…read moreknock this task out so he's ready to get lost in Japan again (lol). This travel agency is located in a tall office building. There's not outside signage, so you probably just need to rely on the building number. Go up a few floors and walk around until you find Iace Travel. There is plenty of brochures on travel when you walk in, mostly focused on Japan travel. We sat down with someone and exchanged information (name, travel dates, passport, etc). After the exchange we waited for about 10 minutes while the staff member was compiling everything that was needed for the JR Pass. Once that was done and payment was complete, we were good to go. My dad should be getting lost in Japan in a few days! The transaction was pretty easy but customer service wasn't as friendly and informational, so I knocked down one star for that one. At least we got the JR Pass in a timely manner, and we got it at a discounted rate. We were told that online prices are cheaper by a few dollars!

Our trip planned by Travel All Seasons was great! Couldn't have had a better experience or time…read more The hotel was perfect. Can't wait to go on another trip planned by Sue!

We had unfortunately been booked through Sue Davis. She mistyped many documents which caused travel…read moreissues both with flights and Viking booking. Since she was the travel agent, only she could change our names which was a hassle. Same with rewards programs which were not added to our reservations, so we lost all of our mileage. When we asked her for help, she got snappy, raised her voice, and hung up on us multiple times. She's a nightmare to work with. Good luck getting anything done right with this person or company.

I am only putting up a star because that's the only way I can post a review. They truly deserve…read more"negative" stars if there was such a thing. Short version of the issue is I paid for a passport renewal and was never called for fingerprinting. I was called a couple times to follow up but I was told nothing had occurred and even though I kept on asking for a call back, I never got one. On 8/23 I called again and spoke with Owemma (I am sure I got the name wrong but she is the female in the office). I advised her I want my refund and I hoped it wouldn't be a problem. She said no. I show up on 8/29 (twice I might add) and her boss denied to give me my refund even though no service was rendered I never got the any calls about fingerprinting. The irony of the issue is that he was on the phone barking at someone who owed him $250 and lamenting that he is not being treated fairly. I don't think this company even reads the google reviews on them or let alone respond or improve their business practices based on the review. Needless to say, the more detailed version of this development will be filed at BBB. If you're reading this before you go there, I caution you to change your mind. ** Stay Away** from this company.

I use Campbell through our company travel and also utilize them on several personal travel that…read moreneeds that extra touch. Always helpful with updates. Campbell will not disappoint!!!

Always great to work with! These folks really make travel easier and smoother. Very…read moreknowledgeable and friendly, they are quick to help, especially for the busy traveler.

Had a great experience, they helped me get visa, flight itineraries for the visa application,…read moretickets and advice.

I was looking for a flight ticket and I called JetWorld, talked to JM…read moreI was promised that she would find me a route for the ticket. Few days passed, so I sent her emails, but no reply. I called her and again was promised that she will find me an itinerary. Several days passed, and sent her email, but again no reply. So I give up trying. The email works as she acknowledged it when I called. I definitely do not recommend this travel agency

Great service , attention to detail , true travel consultancy and advice . Highly recommend . They…read morego above and beyond to find trip packages within your budget and timing requirements. Would use them again for sure for any travel needs .

One of the worst agencies I have ever dealt with. Save yourself the struggle and go thru website, u…read morewill find way better deal. After paying him, he does not care about you. He said he would help me book my return n just disappeared, so unprofessional.

Dena was our driver and she did a great job! Very knowledgeable and wonderful sense of humor!…read more Totally recommend this company.

Very informative and interesting. Had a great experience. The driver was very knowledgeable.read more