Place fine - staff could improve
The place itsself is fine,…read morebut there are annoying drawbacks on the service side:
No exit signs
Dangerous in case of fire / incident
Unfriendly receptionist
We have to wait more than five minutes for her to finish her private phone call. No sorry, nothing.
No soap
A place of that price level should have soap dispensers in the showers; not here. when we asked a staff member, she looked very astounded at us, did not offer us any soap to buy.
No drinks
"For your own safety, please refrain from bringing your own drinks" - a sign you can read in the calm zones. However, that is it. No staff came to ask whether we would need anything. To buy some drink, you have to walk to another floor.