DO NOT DO BUSINESS WITH THIS COMPANY!!They do not deserve any stars and would rate this company as low as possible. They took the entire studio parents money from our national Revolution event in Dallas in July, for both videos and pictures. We have reached out to Platoon several times and still no response and still no Pictures/Videos of our children. Very unethical business and to be at an event of this magnitude. They should be shut down for stealing money. I will also be reporting them to the BBB. #revolutiondance #iplatoon #badbusiness read more

They get 0 srars from me I spent money for photos and never recieved them. July to October still waiting... They claimed they were still in their bags on the road so I valled the competition and ths lie detector test determined that was a lie. DO NOT BUY PHOTOS FROM THEM UNLESS YOU GET THE PICTURES FIRST!!!!!!!!! I am very dissatisfied! I pay too much money for this stuff for this kindcof bas customer service and dishonesty. They will never get a dime from me and I will make sure none of my fellow dance moms wont either. Please beware of this company it os poorly run!!!!!! read more

My son had a Dance Competition the last week of June in Las Vegas we bought the video and pictures of his dance. Haven't received either! We call every day and our calls have not been returned! I didnt even want to give them 1 star! read more

If I could give 0 stars I would. Bought 2 videos and photo package for $200. No sound on video. They sold it knowing music files were not on USB drive. Pictures were Ok. We wanted to show visiting family my daughters winning dance not her winning silent movie. They tried to tell me how to send them the file to fix. I am not a computer or video person, that's what I thought I paid for. Buyer beware, they are liars. read more

If I could give 0 stars on here I would. Over 4 weeks past our event and we still have not received any pictures or videos. Several people from our studio, including myself, have reached out to Platoon with no luck. No response to an email, open ticket, or voicemails. Their customer service is garbage. We definitely will NOT be doing any business with them with future events. read more

Terrible service and quality. You do not receive your products when promised. They leave out important info in order to get you to pay more.

Not responsive. I been waiting for my video for a while. The service is non existent and I'm still waiting on my video. It's been over the max waiting period. After my money was taken I haven't received an update from platoon. Lower your prices, do better, and hire more people/staff members to assist customers. read more

It has been a month since the event and I still have not received my order. I have sent an email and left several messages with no response. It appears my only course of action will be to contact my credit card company to dispute the charges. I do not recommend ordering anything from this company. read more

Recently I purchased videos and pictures at an event and paid extra for their USB so I could have them faster. Not only were they pricer than other competitions by 3x the price but the videos and pictures couldn't even open and did something to my computer. Their customer service is beyond terrible and just plain rude. Took a week just to get a hold of them because no one ever called me back after several messages and speaking to a person. I asked for a refund since I wasn't able to open any pictures or videos but they said I signed a contract that said I wouldn't be granted the refund. If it wasn't for the fact that the rude manager on the phone actually got the stuff to me while finally speaking to them they wouldn't get any stars from me. I would advise anyone thinking of buying their products to save your time and money. read more

Do not order anything from this company! They take your money and do not send you your photos or DVD's. They don't respond to phone calls or emails. They removed all of the complaints people had about their company on Facebook. As of today, they removed peoples' ability to comment on their business on Facebook because of all the complaints! I have contacted the South Carolina Better Business Bureau and filed a complaint. read more

They are the worst Photography and video company out there! I mean just look at all the one star reviews and they are all true by experience, at Nationals they had no way of viewing pictures or videos so you had to practically purchase the product blind and hope for the best, then they told me the videos had to be converted so I will be receiving them in my email in two days! a week has passed and still no videos, when I messaged them about it they told me my tone was rude and I explained to them that how else would my tone be when I'm expecting my purchase in two days, then they tell me it says two weeks and i explained to them I was told two days. they are so unprofessional they take your money for their convenience and basically lie to get your money and then once they have your money is when they tell you the truth! they need to get out of business and stop scamming customers for their money because that is what they are practically doing. the worst part about all this is that at competition you have no choice but to purchase from them because they are the photography and video company the competition hired! honestly to any competition owners don't hire them because they will bring your company down as well, I will not go to a competition that hires them for Pictures and videos! read more