We had a plumbing emergency on a Saturday night, and Casey came out right away and fixed the issue. Casey was very kind, respectful, and professional. Highly recommend. read more

I contacted three plumbing services on Sunday-requesting first AM service on Monday morning. one service NEVER returned my call. One service called about ten AM-said they MIGHT be able to be there some time in the afternoon. PLATINUM called me shortly after eight AM-said they could be to my home between nine and nine thirty. Nine AM on the dot-Casey was ringing my door bell. He worked on my problem for about forty minutes-at that point he suggested three options(including prices for each). I chose the fix and about four hours later the job was finished. The bathroom he worked on was CLEANER than before he started!!! Four hours straight-NO breaks.. I and the boss (WIFE)-HIGHLY recommend this outfit !!! I believe their ratings on Yelp reflect the QUALITY of the service they provide. Bill&Diane Johannes read more

Asked Jim and Carl for a repipe quote and they came out. Gave me a very fair price with referral from my neighbor who did work with them previously. Scheduled and finished in about 6 hours. Even referred me to a patching contractor to close the areas opened up for piping. would do business with them again and referring to others. thanks Jim, Carl, Mario, and team read more

Platinum plumbing installed a new water softener system and whole house carbon filter about 6 months ago and we are very pleased with the system, its operation and most importantly the quality of the water. Jim really knew what was needed for our larger home and customer designed and sized the system so that we didn't experience any issues with water flow and pressure. The install and workmanship was excellent and professional. In addition to the new system they performed additional plumbing services to repair install mistakes by previous plumbers on our water heater and recirculating water pump, which fixed a long existing issue. If you need plumbing services or a water softener system and whole house filter Jim really knows how to size and design these systems to match the needs of the home and use. Other plumbers quoted off the shelf retail units, didn't know the details of how the system would function and believe they would not have serviced the property properly. They may have been less expensive up front but were not the ideal system for functionality, low operating costs and longevity. We are very pleased with our purchase and system. The whole experience with Jim and Platinum plumbing was excellent and I would highly recommend them as a plumber of choice and will certainly call on them in the future if necessary. Give them a shot I'm confident you will not be disappointed. read more

Super fantastic service for the home I just bought. Nice, honest, on time and explained everything being done. And also helped me prioritize future plumbing upgrades and potential issues. Highly recommend. read more

STEER CLEAR-RIP OFF ALERT! If you have a plumbing emergency stay clear of these guys! They know you need help now and inflate prices. I had a main leak and the guy dug a 1 foot trench in the grass and replaced a cracked PVC joint. Then he stayed in his truck for two extra hours to "make sure the glue was dry". Then told me to keep water off til next morning. They charged me 550.00 for 2 hours work and two hours for sitting in the truck! If you are desperate they will rip you off! I have used dozens of plumbers in the past and these guys are the worst!!!! STEER CLEAR-RIP OFF ALERT! read more

The best and only plumbing service I would go to. My water heater broke, called home warranty to have someone come look it over. The plumber came over 2 days later, for one hour, couldn't figure out what the problem was. Eventually he said he is not a water heater expert but he can request for water heater replacement with our home warranty. One week later, no word from him. This is around the time that the weather just turned cold, we had showers with mixing boiled water and cold water in a bucket. Finally, I called platinum plumbing, they squeezed me in for next day consultation, found out what the issue was in 10 seconds. They were so knowledgeable that I decided to forget about my home warranty and have them help us. The next day, brand new water heater in 2 hours. The messy old piping was cut out and replaced with clean neat new pipes. You get your money's worth if you go with platinum plumbing. True professionalism, and you know they are skilled when you see a hint of OCD in their work. read more

Talk about a rip off. Carlos came out. I needed two bathroom faucets installed, had already bought them and was prepared. He told me what cheap junk they were right at the start. Actually they are of great quality as I do not buy junk. Oh, that was before he opened the box to even look at them. I had purchased a new sink strainer for the kitchen to be installed. I needed a toilet repair, he couldn't even figure out what brand of toilet it was, even though the name was visible and I had told him it was Kohler. He said I needed a new toilet, even though I did not. I wanted to have soap caps put on, which I had, and could have done myself, but have a bad back and did not want to bend down. Arrogant attitude, with an attitude that because I was a woman I don't know anything. For this job, he wanted $1450.00. Absolutely insane. Stay away from this place. read more

Found Platinum Plumbing through a neighbor and were they right. Got an immediate response from them and they arrived earlier than expected. The work was completed in a professional and timely manner. Great value for volume of work done will definitely recommend to others read more

My bathroom sink was clogged. The 1st plumber said that the clog was "too deep", he said he snaked 15 feet. The 2nd plumber said that they needed to first see what the problem was with a camera ($200) and then they would fix it (at an additional fee). Then I called Platinum. Wes knew what he was doing and fixed the clog quickly, honestly, reasonably. Keep up the good work Platinum and thanks for providing good, honest, quick, and reasonable work. That's we all want! Thanks again! read more

What a pleasure to have this team working at our house! We are 9 months into a major remodel, Platinum Plumbing was called it to completely reroute the shower, sinks and toilet plumbing in master bath and laundry room. We have had several subs over the 9-month period, Jim and his team are cream of the crop. Carlos was the lead on our project for Platinum. Above and beyond with complete professionalism is the best description I can use. Doing things outside their scope to get their part of the project done and never a complaint in the process. Always open to dumb homeowner questions and truly listens. Platinum is now absolutely my go to for plumbing! If you can get Carlos, you won't be disappointed! read more

We had 2 leaks going on at the time at our home. 2 different shower/baths. Platinum was recommended to us by our electrician, Manos Electric. Platinum had someone out the next day (we Did not need same day service). They found and fixed both leaks. Ryan originally came out to determine the problem and the next day he brought Casey. They were a great team, very professional and polite. We do not like workers in our house normally, but they were actually very enjoyable and pleasant. Excellent job! Excellent service. We will definitely use them again. read more

Super Impressed! I called at 8 am and had a plumber at my house by 1030. Steve and Wes were very accommodating. I had a bunch of little things that I didnt want to do. We started in the garage. Fixed that problem. Went to the kitchen sink. Fixed that problem. Went to the front shower. Fixed that problem. Went to the back bathroom and fixed that problem. I told him over the phone that there were a few little problems but when they got here they were here to fix all my plumbing problems. I kept adding a little thing here and a little thing there. Frankly I felt like a total pain in the butt customer and both Steve and Wes were patient and professional and I felt like they really wanted to fix the problems. Not just put a band aid on something and run out to the next call. I was charged what I would consider an absolute fair market price for all the work that they did. And I would recommend this company! 5 star all the way I truly am grateful that these little things are now checked off my "to do" list. read more

Another excellent experience by Platinum Plumbing....Thank you Mr Luis! We needed to replace a kitchen faucet and toilet, along with our soft water filter in-which the soft water system was installed by Platinum a few years ago...Mr Luis was professional, sound with his craft and above all that, very neat and clean as his installs had our targeted areas cleaner than it was before the installs...Much appreciated Mr Luis and Platinum Plumbing team... read more

We have been using Platinum Plumbing since we first moved to Yorba Linda. Last week, we noticed leakage from a connection valve. We called at 7 am on 6/3 they responded within a couple hours. Upon arrival Ryan evaluated the situation and we needed a new water heater. We didn't realize the manufacture date on it was 2014. Wow time flies, the last one my husband and I installed. As we are elderly now we need professionals. Ryan responded the next day as prearranged. He was on time, he was friendly, and respectful of our home. No reason to do it ourselves when professionals can do it quickly, and to code. Thanks again Steve (who answered my first call) and to Ryan who came to our home we will definitely use them again. read more

I have used Platinum Plumbing for many years, I had a big leak develop yesterday late in the day, texted Jim and he replied almost instantly. I was impressed. They had a tech reach out to me " Ryan " he was awesome! Ryan arrived at my house within an hour of the call, he quickly troubleshooted the problem. It was my front sprinkler riser leaking, Ryan dug it up ( it was a mess ) he fixed the issue , put everything back together and he fixed the leak. Ryan was very courteous, professional and just a good guy. I highly recommend Platinum Plumbing for all your Plumbing needs. These guys are great! Joe Kellner Aliso Viejo read more

VERY IMPRESSED! I called around 7:30am to get my two toilets fixed and made an appointment for 330pm. I asked if Steve could get here early, but he couldn't make that promise. Steve called at 11:30am and said he is on his way and he'll be here by 12! He got here and fixed both toilet flappers/valves because it was leaking. I called 10 different places before Platinum and they had the BEST pricing. Other companies didn't call back or didn't even bother to answer. I highly recommend Platinum Plumbing Services! Awesome service and price!!!!! read more

Carlos was very helpful and genuinely kind. Did a wonderful job. It was our second time using them. We will keep coming back!

Flooded Garage - Water Main Leak We came home from an out-of-town family visit last night to a flooded garage. We had a leak which turned out to be a puncture in the 1" copper water main running from the shutoff valve outside the house to the water heater in the garage. It was just the way the original builder used nail-in clamps to secure the water main in the garage ceiling and maybe some recent earthquake motion. Anyway, we called Platinum Plumbing Services on recommendations from 2 of our neighbors and Carlos Castaneda and his helper Silvestor had us back in business in an hour and a half from when they arrived this afternoon. They did good work, quickly for a fair price. We highly recommend Platinum Plumbing Services. read more

My water heater started leaking last night and I called early this morning and Platinum had an opening within in hour. Wes did a great job. He definitely bettered the previous set up for the water heater. read more

I can't recommend this company enough. I have been using them for years. They are reliable with pricing and knowledgeable about plumbing. But most important, they are honest. This Tuesday, Nick come over and diagnosed my plumbing problem. He gave me options and pricing up front. I had him back today to finish the job. I was so pleased! They are not the cheapest plumbing company out there but they are the most thorough and honest you will find. Thanks Platinum Plumbing...you guys are a class act! read more

I recently used platinum for a minor water heater problem. Quick response and service times. All service is a1 quality. I've have used them for years and both of my heaters were purchased and installed by them . I will never use another company. Techs are highly qualified and a pleasure to work with. They're a five star plus service provider read more

Platinum was referred to us by our friends, and they lived up to their reputation of doing good work and being professional. We had a pretty bad clog and an old broken cast iron pipe that needed to be replaced. Our plumber was Nick. On time, every time, and very knowledgeable and professional. read more

I can not say enough about these gentlemen and their team. On time, extremely knowledgeable, fair, honest, integrity. I do and will always recommend their services to all of my friends and family. Thank you Jim and Steve. read more

I had leak in my front yard gushing down the street. I thought this was a city line, but was sadly told by the water district this leak is on my side of the meter. I contacted Jim at Platinum Plumbing. He was out to my house in less than 15 minutes and was repairing my pipe. He was professional, knowledgeable, and fixed it right up without costing me an arm and a leg. Approximately 6 months later, I had a leak in my kitchen. Who did I call? Platinum Plumbing. Once again his guys were out quickly, determined the problem, corrected the problem and the job was done. It is scary to have to call a plumber as you hear so many horror stories. I had a wonderful experience with my plumber, Platinum Plumbing. I would highly recommend. Sincerely, Diane Luongo-Gazich read more

Water heater went out, called the guys at platinum plumbing services. Shane was fantastic and went above and beyond to call the techs to see if one can make it out at 3pm. Very thankful they were able to come out late in the day to come and replace the water heater. The two techs silvester and josh came to the house these two were very nice and knowledgeable. They explained everything to me about warranty and that parts are readily available if I ever have issues. Great job to this crew!! Thanks guys read more

Maybe I'm the unlucky one, but would not recommend or use their service again. We called the night before spoke to Scott and scheduled for 8:30am - 9:00am the next morning. It's pass 9:00am and NO CALL and NO SCOTT. I had to call back and well again be there at 10:00am. Finally, I called back the office at 10:40am to cancel the appointment. 1/25/2015 10:02 am. Time for an update. We got a call from Jim on 1/21, he sincerely sorry about what happened and asked if we would give him a second chance. So glad that we did, Scott and Dan came by yesterday around 9:00 am and had everything wrapped up right about 7:00 pm. The work that Scott and Dan did was amazing, well executed and we can tell that these guys don't joke around when it comes to business and taking care of you, the customers. We did truly found a plumbing company that we can trust and rely on. Once again, thank you Jim, Scott and Dan. read more

Once again, Platinum Plumbing is a life saver. I had a leaking toilet valve and they saved our home from water damage. A quick replacement of the shutoff valve and a new toilet fill valve and we are back in business! This company is the best around and I would not hesitate to refer them. read more

Our plumber Scott was amazing! We had a leak in our shower valve and needed a quick fix while we make plans for a bathroom remodel. He was so professional and knowledgeable. We will definitely be calling soon to replace the valve and all our the plumbing needs. It is so nice to have a company you can trust with quality employees that take pride in their work and excellent customer. read more

I am not a big yelper, and usually do not write many reviews. But in this case my experience was not outstanding but it was not horrible either and has been bugging me for a couple of weeks now. Long story short, I had called up and needed some plumbing repairs done at my house. Some exterior hose bibs and the main reason was my shower valve was very tough to open and close- and was beginning to walk open periodically. The sign of a bad shower valve. I knew this going into the deal. Schedule an appointment they were there on time everything was great on the exterior of the house (5stars). The problem became when we went to work on the shower valve. I don't know if it was from lack of experience or just the fact they were trying to maybe upsell the job, but the plumber only brought in one or two specialty tools to try and remove the shower valve. After working on the valve stem for about 20 minutes decided that it was too hard to get out and they had to go through the back of the wall to install a new unit at $600+ I politely declined immediately and tech said I should call the office and maybe get a better rate. I said no and I would call another plumber, paid them as if they had fixed it (quoted amount) at this point was not going to argue. The next day a local plumber came out to my house to change the shower valve with the correct tool kit- he was in and out within 15 minutes brand-new shower valve stem in the tab was $100. I recently spoke with our commercial plumber and said sounded about right. No I'm not saying what Platinum did was wrong but I don't think their procedure in this situation was correct. Once again confirm pricing before proceeding with work. read more

That you so much! Our main sewer line was backed up and it was absolutely disgusting!!! They were out to my house in less than an hour and fixed everything! Very nice and fast. 5/28/15 Wow, not even two weeks later I had to call again. I thought I had a slab leak and was prepared for the worst but it turned out to be my dishwasher leaking. Once again very pleased. read more

Platnum plumbing charged me $145 for the 75 ft snake and he snaked it twice and it still didn't work. I had to pay for it and he said that he needed to bring another machine, the water pressure machine to push the gunk out for $300+ but no guarantees. Since he snaked it twice and it didn't work, he only charged me $125. I know the plumber tried his best and he tried to be helpful and he was respectful. He knew what he was doing but paying $125 and it still didn't work made me really disappointed. I told him not to come since I found mike diamond. Mike Diamond plumbing initial fee is $99 and they will guarantee you they will clear the drain and if they don't clear it, I don't pay. That's awesome! By the way, I was stupid enough to put gelatin in the drain. Don't do that people. Biggest mistake of my life ever! You live and you learn. I initially gave one star because the plumber couldn't fix it and I still had to pay but now I change my mind because after my one star review, the owner Jim called me and asked about my experience. I told him the truth and he said he will not charge me $125 on my credit card since his plumber couldn't fix it. His services are just like Mike Diamond. Jim was very nice to do that for me and not charge me. After my drain is fixed and if I'm still having problems because I put the acid burning drano in my sink he will charge me $125 or $145 to do the water pressure to clean it out so the acid wouldn't ruin or break the pipes. So far, this experience has been a learning experience and have been a roller coaster. I really appreciate the plumber, Albert and the owner of Platinum, Jim for really helping me out. Very very good customer service. Highly recommended. It really does help to yelp. Today is the 4th day I didn't have a working kitchen sink. The co-owner of platinum plumbing, Steve came out to help me with my clogged up gelatin sink. He snaked it and put water with it. It worked! He didn't have to put the pressure water which costs about $300+. And to put a drain out is a minimum of $700. Which would be even a bigger disaster for me. And he gave me a 60 day guarantee! Steve saved me hundreds of dollars. I'm so very grateful for them. Hands down, the best plumbing service in California. read more

I would highly recommend Platinum Plunbing for a total repipe. Very good people and the do great work at a fair price.

So refreshing to work with such a high standard of excellence company. Our plumber Albert was professional, courteous and easy going. His communication skills were perfect! He explained what he was going to do and every step along the way. The quality of his work was superb and the work area was kept extremely clean at all times. He is definitely management material. I also found the staff in the office to be quite friendly and very effecient. Although I have used other quality plumbers, I highly recommend this plumber without exception! read more

I had Carlos out to fix a leak to the drain from the washing machine and air conditioner. He made the necessary repairs and I was extremely satisfied with the repairs made read more

Long overdue review. I've used Platinum Plumbing services for a few years now back when I was managing my Family Business and now here at my residence. Since hiring Platinum Plumbing services, they have fixed a leaky sink, installed a clean out in my main sewer line and snaked it out when it was clogged and more recently, install a new sewer line to replace my sewer line from the 1950's that was giving problems. While installing new sewer line, it was discovered that my water main had a leak and needed to be replaced as that was very old as well. Platinum Plumbing installed my new sewer line and a week later installed a brand new copper water line to replace an old galvanized rusty line that was leaking. All this work was done in a timely manner, reasonable cost and within my preferred time schedule and dates. Each time I have requested Carlos and he is nice, answers my questions and concerns and is down to earth so a big Thank You to Carlos for always coming through. Carlos even suggested and I took his advice on buying the parts that were needed to save money, which is always great when you have big costly jobs that need to be done. And there is a 2 year warranty on all work which is great. I higly recommend you consider Platinum Plumbing when you need plumbing done, and if you do, ask for Carlos you wont be dissapointed. read more

Platinum Plumbing Services - New water line installed this past summer by Carlos of Platinum Plumbing. - Plumbing Near Me - Anaheim, California

So I've heard lots of good things about Platinum plumbing and even more impressive things about how professional their plumbers are. I have to say Albert came by today and was very knowledgable, helpful and friendly. I wouldn't mind leaving him a key if circumstances need me to. Our drain and waste line are clear and better than ever! read more

Platinum Plumbing Services - Albert for Platinum Plumbing comes sooner than expected and took care of our kitchen sink issues quickly and very professional. - Plumbing Near Me - Anaheim, California

Jim and his crew at Platinum Plumbing are tops! With 15+ of years of work and experience, there is no job they can't do. Their prices are fair and their work is guaranteed. I will always feel confident when referring to Platinum Plumbing, knowing that my family, friends and clients will thank me for the quality referral. read more

I was referred to Platinum Plumbing by my music teacher. We had leaky, corroded shower and sink faucets with rust stains on the sink. A young man came out, corrected both situations and removed the rust stains. He truly wen above and beyond what was required. A few months later, we had a kitchen pipe leak and someone from Platinum P came out and told me I needed a new garbage disposal. When I got the unit, they came in, replaced the unit and did a minor repair on my cabinet. Again, they did more that necessary. I appreciate their professionalism, promptness and obvious skill. I would trust them with any plumbing issue and I would most definitely recommend them to family and friends or anyone else who had a plumbing issue. read more

Highly recommend Platinum Plumbing for your plumbing needs! They do NOT rip you off on after hour charges like some of the plumbing companies I have called or previously have used. I had a main line stoppage and they were here within 35 minutes! Their serviceman was professional, considerate, polite and explained everything. read more