Booked a VIP package for a hen party at £15.00 per person this past weekend, wasn't worth the money unfortunately. We were told our arrival time was 10.30pm, yet when we arrived we were handed a glass of cheap champagne and placed at a table in the corner of the ground floor beside the open door exit to the smoking area which, needless to say, on a November night, was freezing. We waited for half an hour before enquiring when we could move to VIP, we were told to go upstairs to the second floor "for a dance" then someone would take us to VIP when it opened (???). 30 minutes later and still no VIP table. We again had to find a hostess ourselves and asked to go upstairs, had to wait a further ten minutes for it to open and then when we finally were brought to our reserved table, it was in the back corner, completely dark and absolutely freezing. Does this place not believe in heating??
We weren't allowed any hen party accessories, why I do not know since this place was nowhere near the classy establishment it claims to be. They made £135.00 from our party and all we got were a few glasses of bubbly. Nothing extra. No free cloakroom, no table service, nibbles or anything. Would not recommend. read more