1 order, 3 errors.
- bathroom furniture delivered in wrong…read morecolor
- wrong toilet meuble delivered (way too big for the sink)
- walk-in shower with 2 fixed elements and 1 sliding door ordered. Got 3 packages delivered all with "fixed element" on them. When contacting facq, they confirmed that all is ok, it "just looks odd but they are sure it is in order". Now, that it should have been installed, it was of course "not in order", missing the sliding door. Still they would not admit their mistake and reluctantly change the fixed element.
....and yes, they are ridiculously expensive. But for this price you would expect a correct order and customer service.