I waited almost 40 min to be told that the appetizer I ordered wasn't going to have queso as they ran out. When I spoke to manager his comment was when I complained, that he didn't believe that I was 40 minutes later that I was informed about my appetizer. I even ask the server about my appetizer and she stated it should be on its way as other food items had already came to table. We had a party of around 12 and there food order came out well before I was even notified that they were out of queso. Long story short I should have been notified prior to 40 minutes to inform me that they where out of queso. I told my daughter we never coming back to this location. read more

If you want to eat just the insides, you've got a winner. As to the crust, it tastes like cardboard. One would think they'd know a better way to make a better crust. And it's expensive. $21 for a small. Not worth it to me. read more

Excellent food and service! I enjoyed the experience very much! The waitress was attentive and polite! My meal was cooked better than expected; the salad greens and such were fresh! read more

Food was great as usual. Waitress was very good and friendly, helpful. Love this place!!

Pizza Papalis Taylor is our new go to on Wing Wensday .80 cent wings love the mango habanero !

Pizza was as good as their other locations. Friendly staff. The place looked clean to me.I still think they charge too much so only 4 stars. The owner posted on his Facebook page that they made mistakes the first week opened but in the process of fixing them. Kudos to him listening to customers. Great location. read more

How this place is still in business I will never know. The service was deplorable and it was so slow in restaurant that I was afraid to eat the food. What a dumpster fire. UPDATE: The next day I logged a formal complaint about my recent visit on the corporate website. It has been 3 weeks and Pizzapocalypse has yet to contact me. Apparently the corporation is a dumpster fire also. read more

Pizza was great as expected. Five servers, five tables. We had to constantly track down our server for anything we needed (she was busy on her phone the whole time). No manager in site, or anyone who looked the role. Definitely a to go place, hopefully the original downtown is still good. read more

I was so happy when my favorite Pizza Chain decided to move on in to Taylor, MI and I can ensure you they NEVER disappointed me! Their food & service has always been top notch & the rewards program always "show me some love"! read more

This place had excellent Chicago deep dish pizzas! Just remeber that they take longer to cook, so account for a longer wait time.

We ordered a deep dish pizza to go and were extremely disappointed when we got home to find that the top portion of the pizza was not cooked. It was very doughy and not worth the price. We however have enjoyed our experience at the downtown Detroit location. read more

Average deep dish pizza. Doesn't compare to Chicago staples but is good for a fix when a craving arises. Portions are big - 2 small pizzas were perfect for 5 people. Expect a 35 minute wait for deep dish pizzas. read more

So I thought long and hard about doing this review but we were so disappointed. This was our second time there and we go for the deep dish Chicago style pizza. For those who have never been there yet, FYI the pizza does take 40 minutes so get a appetizer to hold you over. This time the pizza came out cold in the middle after waiting all that time. The waitress said they had problems with the oven the day before but has never had anyone complain that there pizza was cold. So instead of waiting again for them to run it through the oven we just took it home and heated it ourselves. We won't go back. Buddy's Pizza in Dearborn is always good and consistent. Definitely worth the drive. read more

This place is just dirty. Something sticky on the chairs that we were seated in. The waitress brought 3 drinks to our table and all 3 glasses had stuff floating in them. read more

This place is absolutely disgusting. We ordered the pan pizza and it was extremely soggy, breadsticks were greasy. Never coming back here again. read more

If I could give Zero stars I would! how do you mess up a salad is beyond me! I ordered a antipasto salad and the lettuce was wilted extra wet like they sprayed water on the salad, no meat at all! One tomato and no cheese! Horrible! Ordered wings with it and they were hard and barely sauced! then I called the manager on duty at the time and he tells me he was going to go watch the cameras as if I was lying about the salad being bold and not having meat! Then after he puts me on hold to go watch surveillance as if I needed to lie to get a free meal after I just paid 30$ . he had the nerve to have a attitude! If you can't be a Boss then step down! If u can't give directions to make sure people are getting quality food! Then quit! Your not made to be apart of the rest business if you don't care how your food is Being served! I've been coming to this location for years and it's totally went down hill! Horrible! read more

The food was alright. But the service was terrible. Extremely slow and it was not a busy time. It took a long time for the food to come out. I was not impressed. read more

I know this review is long-winded but I only do this when I give a restaurant or other service less than 4 stars to explain where they need improvement. My apologies. First off, good service here. They even served us our first slice, which impressed. This was my first time ordering Chicago style deep dish pizza at a restaurant so I really didn't know what to expect as far as how it tastes. I have had their pizza once in the past but it was a slice of the seafood pizza given to me by a friend at work and it was cold.......but it was also pretty good, so I wanted to try this place for myself. We ordered the loaded tots and breadsticks as an appetizer. These were awesome and the breadsticks came with parmesan cheese on them with marinara sauce and queso. We gobbled those down. No improvement needed on the appetizers. We ordered the Papalis gourmet pizza. I wanted to try the seafood one freshly made but my son doesn't like seafood. I have to say, I could eat the Papalis gourmet pizza but my teenage son couldn't. I ordered my son a sub to go and the waitress brought that out in a basket. Not a big deal but kind of made me feel like she was distracted. She corrected her mistake and apologized. She was very polite. They should train their wait-staff to ask if you've ever had their pizza before and also make dining suggestions or recommendations based on your answers. It shows that the restaurant is genuinely concerned that you will enjoy your visit. I don't expect that everywhere but when you serve food that you claim to be "gourmet" and you price it that way, you should ensure that EVERY customer is satisfied. I like feta cheese but it IS a strong tasting cheese and they used too much feta on the Papalis gourmet. It was too strong even for me and I REALLY like feta. I only ate one piece. Feta should be used sparingly on a pizza but it tasted like it was the main ingredient on theirs. You couldn't really taste the other ingredients. My daughter asked me if there was chicken on the pizza, I told her there was but I couldn't really taste it. THAT should have been the ingredient you taste the most of on a pizza like that in my opinion. We took the rest of the pizza home in a box but I'm afraid that it will probably not get eaten. The prices are a little high also....not outrageously high but a little on the high side of reasonable. I might give them another try but I won't order that particular pizza next time. I'll probably get my son carry-out and order their seafood pizza next time. I took away 1 star for the overly strong tasting pizza and another star for the prices. I'll update my review the next time I eat there. read more

Authentic Chicago style deep dish pizza. The best we've had hands down. We came on a very busy Saturday night and although there was a wait on tables, they offered to let us order our deep dish (which takes 40 minutes) to get it started. Once we were sat at our table our server was very friendly when she greeted us and brought our drinks and appetizers very quickly despite the restaurant being very busy. The wings are amazing and very affordable for the quality, would highly recommend. My son really enjoyed the breadsticks and salad. Once the pizza arrived we could tell why it took so long and was a tad more expensive than your regular pizza. You could eat one piece and be full and happy with leftovers for the next day. Definitely not your average pizza, wings or service. A must try! read more

This was a huge waste of money. It taste like something you would get from the Gibralter trade center food court at the end of the night. We got a deep dish with bacon, pepperoni, green pepper, and onion, and the meatball appetizer. The crust tasted like frozen GFS pizza crust. It was hard like a cracker and the guts were raw. The meatballs tasted like frozen bag meatballs, and the garlic toast that came with it looked like a smashed toasted BK chicken sandwich bun. I would say save your money. I was told other locations were better, but based on this place I won't waste my money again to check and see. read more

Everything tonight exceeded my expectations. Great job. We had a pizza deep dish with some wing. Best we had in a while. I will be back

They opened today. The wife and I went up there today placed an order for the small Deep Dish meat pizza and a couple of sodas. We were greeted and seated right away at first glance the place looks nice. I know that the small pizza would be more than enough food for us so we didn't get any sides. The waitress said that it would be 40 minutes for the pizza which was cool with us so we ordered it. With this added time we noticed that for the place just opening my plastic glass was already chipped it was obviously an old glass probably from a different location as my wife had a new looking glass. Also when you are seated at the table there were already four plates there but they were also old and dated one was worn and said PizzaPapalis on the edges the other three were just plain plates. The TVs were easy to see from where we were seated made the wait go by quickly. The pizza came out at exactly 40 minutes I have to give them props for that as the place was getting pretty busy and the parking lot isn't that big at that location. The pizza was cooked to my liking without any issues. We brought home two of the six slice pizza to enjoy later. I'll be back. I added the part about the cups and plates as I thought everything should of had that brand new look to it. read more

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Excellent Pies, but very expensive! Their signature pie is deep dish and not all bread, it's pizza! But like I said Very Pricey. The Seafood Pizza is to die for, with huge chunks of shrimp and imitation crab. Beer and Wine. read more

The pizza was good and bigger than I expected. I hope they're able to break the curse of that location. If you've never been it's worth trying once. read more

Everyone in Taylor is very friendly!! We always get a carry out, the wait time is generally about 30 minutes but worth every single minute of it!! read more

Enjoyed something different, great service from our server Dawn. She did an excellent job helping us navigate the menu and make the right choice for us! Full bellies and enough leftovers for lunch. read more

RJ rocks!!! Great service!! We'll be back to see you!!! Spinach & feta flatbread...yummy!!!

I waited too damn long for a pizza I didn't even want. The server didn't even ask if I was okay. The service was slow and unpleasing.

Service was good, the manager who came around, a middle aged woman, with dirty blondish curly hair, was made us feel unwelcomed at when she first sat us, we asked for a booth because we had 2 young children, she seemed to be annoyed to walk us to another table and when she checked on us later, we told her that the pizza was a little cold. Her response was "I guess we can throw it back in the oven". The waiter was more apologetic than her about it. We declined and just brought it home at that point. We were so frustrated with the lack of friendliness from her. Wish it was more like the greektown location. read more

If you like terrible pizza at an expansive price, long wait times when it's not busy, and bad service congratulations you've come to the right place read more

Deep dish pepperoni was GREAT!!! It's a delicious Chicago style pizza. The house dressing is amazing. We took a bottle home. Staff is friendly and very service oriented! read more

We just ate there and everything was delicious! I had gluten free pizza and it was so yummy. My husband had the calzone. Our server was Sydnee and she was very nice and efficient. We recommend highly. read more

I have been going to the Taylor location for a while now. It was my favorite pizza place. But now it's my least favorite.My pizza box had sauce all over it. It really turned me off from eating the pizza. It seemed like the person whom handled it had dirty hands. I am a very sanitary person and would like to eat from sanitary places.I didn't receive my ranch with my wings.The chicken wasn't good at all. This was a good quality pizza place. But the cooks are slacking. The prices are a bit pricey for the now low quality of food that is been served now. read more

AWFUL. Ordered a calazone to go. Pretty straight forward, right?? Plastic ware was buried UNDER the food in styrofoam container. Crust wasn't completely cooked, insides were cold. UGH!! Called manager as it was my first time ordering from this location. Gave a glib "sorry" which was not convincing. Will NOT be going there again and advise same for others. There are enough other GOOD options in town!! read more

My wife and I sat down ordered then decided to go play the crane game at the front of the restaurant. Only to return to a bussed table, talk about not a welcoming feeling read more

Love, love, love this pizza! Craving the deluxe meat pizza and thought we would check out this new location. We were not disappointed. Very cool looking on the inside. Loved the bar area. TV's at every turn. Friendly staff. Glad to see they kept that great house dressing for the salads! The antipasto salad is so good! And the bourbon wings were a meal in themselves. We can't wait to go back and try the seafood pizza. And we will be back. Nice way to start 2016. read more

Adrianne was a good server. She was attentive and sweet. Beer prices are a bit over the top $5 for domestic and $7 for craft. Food was good!

Great pizza tho a bit pricey. Excellent quality ingredients, where we go when we want top notch pizza and don't want to cook it at home.

Trying this spot for first time. Ordered wings, buffalo sauce, to start and wasn't impressed, no zing to the sauce. Ordered a large pepperoni and sausage Chicago style pizza. Wasn't really impressed with it. Just didn't seem to have much flavor, could barely even tell there was pepperoni on it. Some bites were just mouthfuls of kinda bland cheese. Atmosphere and staff were good if that counts! read more

The staff was very nice, food was great. Salad very fresh and portion was great. The pizza was just like we like it thin crust and crunchy Service was spot on read more