I had my rope chain serviced, I wanted to fix one link that had broke, and "only that one link" to…read morebe fixed, as it stated on my invoice receipt the day I turned it in and picked it up, well it had took nearly a month in a half to receive my chain back , to my surprise when I went to pick it up, they had fixed the entire necklace, so I was stuck having to pay for a significantly large tab on services that I did not request, then the lady had called my necklace holloooooow, which is craaazy, so after having to pay, I went back to the jewelry store located in corpus where I had purchased the chain to have them verify, because I only have solid necklaces because hollow chains are to fragile, and turns out it was in fact, indeed, a solid rope, which is crazy because you could visibly see that it was not hollow where the link had broke, I just felt so disrespected, but the service that I had to pay, unfortunately was great quality service. The necklace was fixed beautifully, I probably won't be going back there unfortunately