HORRIBLE SERVICE AND DID NOT FILE MY TAXES Gino said he filed my taxes electronically and it turns out it never was done. I reached out to him multiple times and he failed to get back to me or give me any communication. I am going to report him and attempt to get his license revoked. read more

Really helpful and made my filing experience a smooth process, also educated me on ways to improve my process on filing for next year! I have filed my taxes with them for over a decade and I am really incredibly grateful for their help always. read more

Terrible Tax Prepares caused me to receive a penalty even though I filed on time and kept my money. Frauds and Scammers!

2-24-23 Appointment 5 pm I called here this week for an appointment after reading Britt Z. review. She has gone to the same Accountant for 20 years! Wow that speaks volumes especially if you know Britt she is very particular. So I was so happy to get an appointment within days in the evening for me and my husband. Mr. Vargas is very professional and we appreciated his frank advice as well as our taxes done within the hour. It was truly necessary we got advice on our changing needs as we just bought a home that is being built out of state and we had questions on taxes and residency. Probably the best experience I have had with an accountant doing my taxes ever. My husband and I are very happy. Now as for Britt Z. I would definitely follow her reviews as she is definitely an expert and knows what she is reviewing. read more

They had done our taxes for several years, and during that time I ended up paying fines and interest to the IRS 2 years after because of error on my tax. Another time I ended up paying a $1000 more to IRS which they refunded Because of errors again. They are unresponsive, I would never recommend anyone use their service. read more

I reviewed Pinnacle Taxx Solutions in April or so after they had done my return and I was impressed, but it was nothing like how I feel now. I got a note from the IRS asking for some information. I emailed Pinnacle at about 11 pm. They replied BEFORE MIDNIGHT with the information I needed. Now, this is SERVICE! read more

Terrible experience. Requested only 2022 Taxes but was convinced to re-do the 3 previous years with the incentive of receiving a big return since my taxes weren't done correctly. Amended returns cost quite a lot and in the end I didn't receive a penny for the 2 years of amended returns. A letter from IRS clearly stated that my claims were disallowed! My calls and emails to Gino went unanswered. All in all- It is a scam so stay away! read more

Gino is our family tax accountant and he always do a great job. He gives us advices with everything tax related. If you are still not comfortable with face to face or not able to go into his office, he can ask you to scan and send all your tax documents to him and he'll do taxes for you. He really know his stuff, he is very professional and trustworthy. read more

Gino is the best! Hes been doing mine and my families taxes for many years.Super happy with my service. Recommend him to all friends and family. read more

First off, I want to start by stating that taxes are important. Word on the street is that if they are done wrong the IRS can be calling you with audits and craziness. Here at Pinnacle Taxx Solutions they get you RIGHT. They make sure you get your refund, they check your taxes from the previous year to see if they can get you any more money back and they make sure that everything was done right. Gino is fantastic. Hes a personable, wise, sharp and smart man when it comes to the Taxes. Dont spend your time dealing with Turbo Tax or the shady guide in the alley way trying to do your taxes. The experience of Pinnacle Taxx is GREAT. Its so simple, call them, book an appt and then just show up. Once you arrive, you're greeted by two pleasant ladies. They speak to you, offer you coffee and then they check you in. Once you're checked in Gino than brings you into his office to than start getting the ball rolling. Once the ball is rolling, you can sit back, eat some chocolate (they have THAT GOOD GOOD HERE) sign off on your taxes and then you're good to go about your day! Lastly, i want to commend the team here at Pinnacle Taxx Solutions. Beginning with the lovely ladies Brandi and Guadalupe. They both are sweet, loving and knowledgeable. They make you feel welcome when you come in and they let you leave with a smile. Sir Gino, this guy is great. Not only does he have an extensive knowledge of Taxes, but also many other things. This is THE PLACE to go to to get your taxes done. Dont deal with headaches from other tax companies. Pay these guys a visit and tell them Rob sent you. Once again, thank you to the team at Pinnacle Taxx for getting me RIGHT! read more

I've always done my taxes on my own and didn't think it would be worth it to get an accountant, but this year I met with Gino Vargas and gave it a chance. It was definitely the right decision. Gino was hard working, knowledgeable, and easy to talk to about any questions I had. I would highly recommend this company! Thanks again. read more

So many of us stress about doing our taxes & so many of us put it off as long as possible. With the right accountant there is never a need to worry. Gino Vargas is the President of Pinnacle & he is amazing. Gino has been preparing my taxes for at least twelve years & he has never let me down. Pinnacle is a professionally run company & they are open year round. If I need to speak to Gino he is quick to return calls which I love. Some of the tax services they offer are: tax planning & return preparation individuals corporations partnerships LLCs/LLPs estates, trusts & gifts taxing authority representation payroll services state returns year-end accounting I highly recommend Pinnacle for all of your tax needs. You just can't go wrong. :) read more

I've been a client for over a decade and counting! The service, experience and knowledge I receive is always very helpful. I highly recommend everyone see Gino. He's the best! read more

I dont know how in the world this company gets any good reviews...Our experience was way less than professional. They were retained to assist in a IRS matter...their failure to respond to the IRS agent caused a levy to be placed. They, for approximately 10 weeks did not return texts, emails or calls. We had to drive 4.5 hrs 1 way to literally go to the office to get someone to respond. AND after we did connect they still have done nothing they were retained to do! read more

I am very pleased with the services of Pinnacle Tax Solutions. This was the first time that I used this company and found them to be professional and efficient. I will use them again for any related tax matters. Gino and the entire staff were excellent. read more

Gino Vargas has been my accountant since 2012 for both my personal and business taxes. Gino has always been very professional and patient with me as I have not always been prepared in a timely fashion in regard to the deadlines. He always answers my questions in a timely fashion and also in a way that I understand. Most importantly, I have never had any issues since Gino took over doing my taxes. read more

This company is fantastic! Gino is extremely knowledgeable and easy going. It is a pleasure to do business with him. He is not all about the money...he actually cares and will give you advice that does not benefit him, but his customers. That's why we all keep coming back!!! read more

Gino knows his stuff and really cares for his clients. We learned a lot with his guidance and advice. We live in Hollywood and it's worth the drive. read more

This was the WORST experience I ever had with any accountant. I generally don't write bad reviews but I wanted to warn everyone else and hopefully this will encourage them to re-think how they serve their customers. I was referred by a friend and made initial contact in February this year to have them do my tax return both business and personal. I contacted them in a few weeks to discuss setting up my QB and it took them over a week - 10 days - to even return my call. All I heard was that they were busy due to tax season and reassured that this will never happen again. Even though my intuition told me otherwise I gave Gino another chance and would you not believe it - after sending important documents for my tax return never heard back - again - after sending 2 emails and leaving 2 VM! Finally I got a call back by an assistant after almost 10 days of sending an email who told me that they were closed. At minimum they should have had an outgoing messages to explain that the office was closed.. not to mention I never heard back that my documentation was received even if they were closed. I also had to repeatedly ask to send me a proof that the extension was filed - never received it. This is completely unacceptable needless to say I had to find another accountant. A lot of aggravation and wasted time. Do yourself a favor and hire somebody else if you want to avoid a headache and poor customer service and lack of care for customers - you would think that they would go above and beyond for a new customer. read more

I was a client for ten years. Then suddenly, after many calls were never returned and many emails unanswered I gave up. Don't understand but no longer care. If you are in a rush, don't bother. read more