I went to a couple of different hearing centers in the Grand Junction area to see what they provided, I feel that Pamela Kreps was by far the most concerned and helpful hearing specialist in Grand Junction, Pam explained everything very well and answered any questions that I had, I felt a level of trust there that I didn't in some of the other places. Pam actually let me try out a pair of Hearing Aid's for two weeks, making any adjustments after the first week to make sure you are comfortable with the product,and will make sure that you are happy and are making the right decision. I don't think Pam will steer you in the wrong way, meaning that she will not tell you that you need Hearing Aid's if you don't, I think some of the other places will try to sell you something that you may not need. The other places I went to will sell you something and let you know you have 75 days to return it and get your money back, you know as well as I do that getting your money back after 75 days can be a real challenge. I think everyone should visit Pam about your hearing concerns, I'm positive you will be very content, and you won't be out $$$$$ and time. Pam goes over and above any expectations you will have, I know because of how picky of a customer that I am. Thanks Pam, PINNACLE is going to be the number One Hearing Instrument Specialist in the Western Slope area without a doubt.(Happy Customer, Craig) read more