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    Pinegrove Plumbing

    1.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    10 months ago

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    Mavco Plumbing & Heating

    Mavco Plumbing & Heating

    (5 reviews)

    Called to have my yearly furnace service. He came, looked, kept saying "nice, nice!" Did nothing,…read morenot even cleaned the filters with a shop vac sitting right there beside the furnace. I was sitting on the steps watching him do nothing. Then he went outside to look at the HVAC. Said the two pipes coming from the house needed covers. Huh? Said he'd come back tomo . But he wanted to be paid for today. Huh? He did nothing. He said he wanted to be paid for the service call. But there was no service. What a way to do business, almost a joke!!!

    The hot water tank in our house stopped working in December 2020 and we called out Mavco. Upon…read moreinvestigation, their technician determined that the electrical element had burnt out, but he could not undo the old element (our home is only 7 years old) as it was 'corroded' and stuck. So they had to replace the complete hot water tank, element and thermostat unit. This costed us $1,300. On November 22, 2021 (after 11 months) our hot water tank stopped working again, and again I called Mavco. Their technician arrived the next day (Nov 23) and upon investigation declared that the electrical circuit breaker had tripped due to a 'potentially faulty' thermostat, but left without replacing it or doing any other repair work. On Nov 24 I received an invoice for the 'call-out' from Mavco for $220, but my hot water tanks was still not functioning. I called Mavco on Nov 24 and they promised to investigate. It is now Nov 29 - one week and a bill of $220 later - and our hot water tank is still not working. The complete hot water tank is still within its 12 months warranty, which seems not to mean anything for Mavco. I called their service desk again and they 'promised' again to investigate I'm sorry that there is not a minus star rating possible, as this will be the only way to assess Mavco's performance. My recommendation to any potential customer is to avoid them as far as possible - companies with such poor performance do not belong in our valley!!!!!!

    Pinegrove Plumbing - plumbing - Updated May 2026

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