You will not find more loving and caring professionals in the Tri-Cities area. They saved my pets…read morelife! both of his back legs looked like they had been put in a garbage disposal. He was running a high fever and was in critical condition. They saved his life. He has a long way to go, but knowing that he's in their care, I know he will make it. Our family cannot thank them enough. I would highly recommend using their service.

This is a stellar vet practice. Very compassionate care, very straightforward. No surprises. No…read morewaiting for hours. My big buff tabby, Toby, had a tumor on the back of his ear + a bad tooth, and Dr. Still took care of both at a very reasonable cost. I've read horror stories about other "big" veterinary practices in town, some don't have appointments available at all. Believe me, don't even bother with the others. Start here.

They are a great vet. They are very caring people that took care of my baby mollie when she help…read more Thank you.

Close the place down. They took care of my German Shepard for 11 years. For the last 3 years they…read moremissed a huge tumor on his spleen that was cancer and missed all the indications in blood work. They don't allow owners in the examine room any longer and over charge for everything. You have no clue what they are actually doing since you aren't allowed in the examination room.

We love taking our pets here and have been for several years. The staff are very friendly and…read morehelpful. All the Dr.'s are professional, knowledgeable, courteous and friendly. They are very caring and compassionate. We have been very happy with all the care our pets have received over the years. We would not go anywhere else. There is never a long wait. Prices are reasonable. They send notifications when your pets are due to come in, which we find very helpful. We have nothing negative to say, only positive experiences! We highly recommend this amazing group of staff and Doctors!

I've brought my fury babies to Mtn Empire for decades. While there are less expensive veterinary…read morepractices out there, they don't have the specialty equipment & expertise that Mtn Empire does (ie: echocardiogram, cold laser, endoscopy). The doctors & staff are are knowledgeable, professional & kind. Right now Dr. Baird is helping me through the care of an elderly dog with lymphoma. He went the extra mile in getting a definitive diagnosis & laying out my options for care. And I know he & his staff will be there at the end to care & support. Some things are worth a little extra expense.

After almost six years of business and approximately $ 2k in 2 weeks, $981 plus some chump change…read moreon one specific cat. We were told absolutely no conclusion as to what was wrong with our eldest sphynx cat. After explaining exactly what happened the day before, it made absolute sense as to what was wrong. They ran all the tests, bloodwork, and x-rays. The labs came back a smidge high, and immediately this vet stated it was due to having parasites and/or Giardia. Mind you, we have five other cats at home, completely fine, with no signs. So we contained her to one room. We sent a fecal test out, and guess what, it came back clean. My husband takes two of our other cats for their wellness examinations and vaccinations, and the same vet listens to my other sphynx cat's heart for a VERY short time while he's growling, and he is very SPICY. Then, she proceeds to diagnose him with a heart murmur. My husband was slightly shocked as to how you could be able to tell within 7-10 seconds and him growling the entire time. The vet, in well-rehearsed fashion, then proceeds to whip out a sheet stating the price of $395+ of bloodwork, then an additional test that may give a possible indicator of the heart murmur. Then, she mentioned a referral to a specialist after completing the steps she needed to finish first for an ultrasound, then scoffed when my husband suggested just skipping the bloodwork and her procedures and seeing the specialist first. I go back to take my dog and two other cats for their wellness checks and vaccinations. This time I decided to be brave and ask about the heart murmur diagnosis. I explained to her my concerns and how you could be sure of that diagnosis if you only heard for such a short period of time and that I would like to have him reassessed at another facility only to be certain that this condition is accurate. As this has never been caught before, during prior procedures. Honestly, I couldn't understand how that could be missed. Now a new vet having a cold stethoscope on him while he is growling throughout the process of this and he gets a large diagnosis. You could see rage in her. Meanwhile, I am sobbing. She stated, "Your husband is wrong. It was well over 7-10 seconds." Then I addressed my elder cat from the week before and how there were no parasites and therefore no diagnosis. I went on about how I believed that it was because the yearly bug man was back and spraying. I felt sick to my stomach crying in front of someone that was treating me so negatively. I was met with pure aggression and told specifically, "You're telling me that you do not trust my opinion, so then we are not the vet for you." I responded with, "I'm about to book two more appointments. I have never been treated this way only due to asking for a second opinion. I want the best for my pets." Again she said, "I am meeting you with what you said to me. You said you don't trust my opinion, so WE are not the vet for you." Never once did I state I do not trust you. All due to me wanting a second opinion on one cat. I only wanted to ensure my cats' livelihood. This woman spoke for the entirety of Cherokee Animal Hospital. However, caring people caring for pets is not that human. Amanda Wilson was my favorite vet in the world. My husband and I adored her, we never felt uncomfortable and she always treated my animals and family with admiration. The front staff is so kind and amazing. After almost five years and thousands upon thousands of dollars. I can say this with courage Brooke Barrett IS NOT the vet for me.

I have seen other comments about their prices and yes, they are a bit expensive, but in my…read moreexperience they are a fantastic veterinary practice! I trust my animals with them and have always received top-notch care from them. I have several cats and will be rescuing another stray cat next week that I have built trust with. The staff here know me by name and know my pets by name. I have never had a bad experience with these fine folks and the care my pets receive is always top-notch. I've been with them for almost a year and a half now and I couldn't be happier. When I take my kitties there, I know they will get the best health services money can buy.

My dog was a patient, she was having a seizure and needed emergency care, during work hours. They…read moresaid they could see her the next day. Also EVERY time I took my 2 dogs it was always at least 45 min in the waiting room. NEVER AGAIN!!!

I can't say enough good things about this place. The doctor and staff are very helpful and…read morefriendly. Everything was explained in detail and no hidden surprises. Highly recommend taking your pet here.

Took my puppy in to get spayed. Everyone was so friendly. Didn't have to wait to check in or to…read morepick up. They took extra care with my girl & gave her lots of cuddles. They said she looked like she was in pain so they gave her extra meds. Would absolutely come back.

This review is of the Johnson City Peoples Street location. Their services are good but they add on…read morecharges for things that are not requested. I took my dog in for a rabies shot which has to be given by a veterinarian. Before the shot was given the vet felt him in the torso area for a couple of minutes. When paying I was told that in addition to the charge for the shot there was a $40 charge for his annual wellness exam. I did not authorize the exam and he had that "annual exam " just a few months prior. This is the second time that they have done this to me. Every time that I have been there they try to sell me extra services that are not necessary and products that are not needed and overpriced.

We absolutely love this vet. When my husband and I first moved here our family recommended them and…read moreafter bringing our pets to them for a year we can see why. We drive 45 minutes just to take our dogs to Boones Creek because of how much we love the care. We have three dogs and all of them are weird and have their own needs and personalities. I have seen all the staff work so well with each one of them. When my older lab had to get surgery I wasn't worried for a second because of how much I trust this staff and their expertise. They were able to get him in quickly when we didn't have an appointment. They are professional, kind, everything is always clean, and I just feel so lucky to have them there. Our family really loves our dogs and having a good vet to take them to is such a relief. Thank you Boones Creek for being awesome!

My dog was treated well. The technicians and veterinarians were professional and friendly.read more

Very nice animal hospital. Gal on the phone was very nice. (Our kitty had thrown up over a dozen…read moretimes in an hour and was having trouble breathing.) Once she confirmed it was an emergency with the doctor, they told us to come down right away. They were able to work us in and took great care of our kitty. Both the doctor and veterinary tech/assistant were extremely kind and caring. Since we didn't have an appointment, and because it was Sunday, it did take some extra time waiting in the exam room but that should be expected. X-ray was recommended, which we approved, and treatments were discussed with us by the doctor. Nothing was done without our consent and nothing was done as a surprise. We did have to pay the add-on emergency fee. But frankly, if that fee keeps people without actual emergencies from filling the place up on the weekends when our regular veterinarians office is closed then we are happy to pay it. (It was a $65 add on and in my opinion was well worth it.) We hope to never need another emergency veterinary visit when our regular vet office is closed but are very happy to know Robinson Animal Hospital will be here if we need them. If you are serious about taking care of your pets we highly recommend Robinson Animal Hospital. If we lived closer we would seriously consider switching to this vet. Thank you for taking such good care of our little one.

I took my puppy to get neutered, and they we suppose to give him a couple of vaccines and a…read morepedicure while he was sedated. After picking him up I asked if his nails were done due to them being long and they said YES. I took him to PetsMart and they said that he needed them done. I called and talked to Sherry, and she was not helpful and was not professional. When you spend almost $500 you expect the things that you paid for to be done. I have taken my puppy since he was 8 weeks old there and told them that they needed to make this right and they just kept saying that they could do it for FREE, I have already paid for it!!! I will never take any animal there and will be looking for another VET.

I have been using this Vet for almost 10 years. They are friendly, help you anyway they can, and…read moredon't rush you through. They like animals, and the staff also loves animals. They always return your calls. They don't price gouge. They attended Auburn Vet School, which is a big plus. I have always been impressed with Auburn Vets! They are very personable and down to earth. They always take their time, and they Never rush you through!!

I have had some really great vets over the years but hands down, Dr. Sanders and his staff are the…read moreabsolute best! Since our first visit I had two emergencies with my boy George and they got me in right away. The front desk staff is so friendly, kind, and compassionate; the vet techs are absolutely phenomenal, and Dr. Sanders is truly the best, very honest and caring. Did I mention the facility feels like I'm taking my dog to the spa? They've got a bit of a wait for new patients and they do ask for the first visits payment upfront but let me tell you Sander's Animal Hospital is worth it!

We needed a animal hospital to get our Bernese mountain dog fixed. So they offer the service and we…read morethought we should check them out ahead of time . The visit went off well and we plan to visit in late November to get the surgery done, more to follow!