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    Pine Trail Square

    3.0 (1 review)

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    5 years ago

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    Tanger Outlets Palm Beach - Raining day!

    Tanger Outlets Palm Beach

    (144 reviews)

    $$

    Stopped by the outlets on the way from the Norton Museum of Art back to West Palm Beach…read more Tanger Outlets was a nice place to stop and shop. I bought a cute pair of pants from White House Black Market. My friend got a couple of shirts from Under Armour. Make sure to ask for a healthcare provider discount. Parking was easy. Even though we did not shop 'til we dropped, it was still nice browsing through the stores.

    In November 2025, I had one of the most unprofessional and uncomfortable experiences I've ever had…read morein a retail store at TOMMY HILFIGER. All I did was unfold a T-shirt, and the associate immediately confronted me and yelled. His tone and attitude were so aggressive that I genuinely felt harassed. Feeling harassed, I reported the situation to the manager. I went to the manager expecting at least basic professionalism, but the situation somehow got worse. He didn't apologize, didn't take responsibility, and instead whispered something to the associate before telling me the employee was autistic as if that excused everything and as if my experience didn't matter at all. It felt dismissive and disrespectful. Also, when I reacted with shock because who expects to be yelled at for looking at a shirt at a clothing store? the autistic associate even insinuated I was stupid simply because I was dumbfounded by how he was speaking to me. That was completely unacceptable. The manager was present at this point Let me be absolutely clear: The associate's behavior was the problem. His actions toward me were unacceptable and made me feel harassed, regardless of any diagnosis. That is why I went to the manager in the first place. What concerns me most is the manager's failure to address the inappropriate behavior or take any corrective action. Management has a duty to maintain a safe and respectful environment for customers and to ensure staff are properly trained and supervised. Dismissing my complaint and offering no resolution reflects a lack of proper oversight and raises serious questions about the store's adherence to basic standards of customer protection and professional conduct.

    Pine Trail Square - shoppingcenters - Updated May 2026

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