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    Pine Ridge Estates

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    7 years ago

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    Mount Wolfe

    Mount Wolfe

    (17 reviews)

    We were moving our parents into a personal care apartment. We had a rough idea when they were going…read moreto be released from rehab but the date kept changing. I was desperate to find a mover. The first mover I contacted talked a great game but in the end my spidey sense kicked in and I realized it must be a scam as he asked me several times within an hour for his deposit of $250. I later found reviews that said he took the money and never showed up. Now I'm really in trouble - as far as I knew, my parents could be released any day without much advanced warning. I went back to my Yelp reviews and decided to contact Mount Wolfe. I messaged the company and shortly heard back from Dwayne. I told him what I needed (it wasn't a huge amount of stuff - not too hard of a local move.) He gave me a quote almost immediately and it was a firm set price. The price included what most movers charged extra for - tax, mileage, fuel surcharge and many more items that could take a reasonable rate into something sky high. We added a few pieces to my original inventory list and let Dwayne know, expecting an increase in price. Once again, Dwayne reiterated that this is a flat rate. We finally had a tentative release date, by now we were only a few days out. Dwayne was so very flexible for us. Then we found out there was a move in "window" that we had to fall into. Once again, Dwayne changed our time to fit our schedule. In fact, the day of, they even came earlier to make sure we met the window. They arrived in a big uhaul which made us a little quizzical but if you think about over head costs, for a small business, it might be a more cost effective way of controlling overhead. Whatever, it did the job. I stayed back, cleaned a little, ran a few errands and got to our drop of site. I was maybe 45 minutes behind and when I got there they were just about done emptying the truck. (They squeezed right through that window.). My brother had taken everything apart at home but all three of them got everything put back together, placed where we wanted it (with a few "maybe over there, wait, no over there..." adjustments.) And like that, the move had been made. Nothing broken, scratched or missing. All the wrapping undone and taken away. Just like Dwayne promised, nothing additional. No surprises. Though it was by far the smallest move I've ever overseen, it was by a stretch the easiest one. I will use Mount Wolfe anytime I have to make a move. They really were the best.

    Update I was asked by the owner Dwayne Wolfe to remove my…read morereview in order to receive my refund. Dwayne Wolfe is not honest nor professional. I have been waiting since July 2025 to receive my refund for damages to my furniture and wall done during a move. I should have canceled the TV mount service being that I used. He is not a carpenter nor know how to properly mount anything. I should have known better than to give him a second chance. He caused a 55 inch TV to almost fall on me due to another improper installation. Which caused damage to the wall. It is now May 2026 and still nothing we had originally agreed per emails and text. All he kept saying was that I cause damage to his business. Instead of taking accountability and fixing the issue. Dwayne is not to be trusted. I would never recommend anyone to hire this company to do anything. Update: I was asked by the owner Dwayne Wolfe to remove my review in order to receive my refund. It has been over 2 months now since our last email conversation. Dwayne Wolfe is not honest nor professional. I have been waiting since July 2025 to receive my refund for damages to my furniture and wall done during a move. I should have canceled the TV mount service being that I used his TV mount service before and that TV wasn't mounted correctly then. This time, I tried to give him a second chance only to have a 55inch TV almost fall on me due to another improper installation. Which caused damage to the wall. It is now February 2026 and still nothing we had originally agreed per emails and text. Original Review: Last year, I had Dwayne and his crew move me from Lancaster Pa to Manchester PA. The move was great they took very good care of my Antique furniture and other containers. So because of that I reached out to Dwayne to handle my move to Alabama with a stop on the way in Maryland to pickup my partners things. Upon arrival she was told that everything may not fit. Which was very unprofessional when there was more than enough room for her things to fit. Especially, when the truck had more than enough room if packed correctly. Once they began packing all had fit and what small things didn't go we packed in the car. As we got closer to evening Dwayne advised that he was going to get a hotel and arrive to the house in Alabama in the morning. We arrived to the house at 9am and no call, text, or email from Dwayne. We went to get breakfast still no call, text,or email. I called while at breakfast and was told by Dwayne that the helpers woke up late and they will be at the house by 12pm. Upon their arrival at 2pm (5 hours late), Dwayne called and advised they were at the house and decided to unload the truck in the driveway. As we pulled up to the house from picking up cleaning supplies and water for the guys we noticed our stuff on the driveway like it was a garage sale or something. It was so unprofessional and disappointing to see. Then, after they moved the things into the house Dwayne seemed frustrated and annoyed when I asked about him installing the TV's and assembly of the beds which was part of the agreement. He proceeded to install the bed and TV's. He seemed to struggle to install a TV wall mount and TV on the wall. Then, I went out to the hardware store to pick up more proper screws for the TV mount. Not sure what he did with the screws he removed in Manchester for the same mount. All the screws were packed and labled to make the installations smooth. But while I was gone he assembled 1 queen frame and a twin futon. When I came back they placed the TV on the wall and I looked at everything that wasn't till wrapped in plastic. They brought in the final piece of furniture. It was completely destroyed. I told them to leave it in the Garage. He decided to leave it right at the entrance of the garage door. So I had to move it to the side wall myself. He said it was fixable and its not. We went to sleep woke up the next morning sat back on the bed and the bed shifted with a loud bang. Noticed that the bed wasn't properly assembled screws missing and loose. I immediately checked everything. The twin bed was missing screws and shifting left and right. My antique coffee table was scuffed in mutiple places, dinning table scuffed, dressers scuffed, bed frame chipped and scuffed, some China plates cracked and destroyed, desk missing a part, screws checked and noticed screws were loosened and had to be tightened and the motor bar was disconnected, computer monitor mount was chipped like it was dropped on the ground. I was emailed by Dwayne to sent photos was told by email that they did their best and I would be fully compensated. I'm still waiting.

    Jardine's Restoration and Painting - They never came back and I had to spend an entire afternoon cleaning the spackling off the floor because they didn't use tarps.

    Jardine's Restoration and Painting

    (2 reviews)

    Unfortunately I can not recommend this company. This summer I contracted for master bedroom walls,…read morea new dining room ceiling, painting in dining and living rooms, and the dining room floor refinished. It all should have been done in 2 weeks in June. It is now September and I have no work done in the master bedroom, a terrible dining room ceiling, the floor not refinished, paint on the already done hardwood floors, and have hired a new contractor to finish the job. It was clear they were working on multiple jobs each day. At most they spent 4 hours a day at my job site. And then to top everything off, they said they would call me the first week of August to reschedule and they never called. I have lost money, time, and this project has been every contractor nightmare you can imagine. I wish the company well and recommend they hire employees and have them show up consistently, and they adopt the practice of working on one project at a time.

    I would love to leave a raving review for our bathroom redo, but I just can't…read more Dave and Scott seem like very nice guys, and I am sure they are. But the work done at our house left a lot to be desired. We had a 5 week break from week 1 where they tore everything out of the bathroom except the tub and tossed all of the debris in the front yard. Not a problem except it stayed there for the 5 weeks they had emergencies at other jobs. During this first week they also put down subfloor and new vinyl flooring. The subfloor was two different heights - causing dips in the floor. Requested it be replaced and WE paid for all the new flooring material. Installed Pex plumbing material and used glue. You aren't supposed to use glue on Pex. My husband pulled the manufacturer specs and provided to the crew. They replaced the plumbing. Missed replacing the wax ring one night (we only have one toilet) and water ran across the new subfloor. Husband lifted the toilet and replaced the ring himself. Broke some Christmas decorations in the basement and never said anything. Hinted that my husband may have taken a tool of theirs. Husband found the tool in the basement. Stained and scratched top of dryer. Installed unnecessary part on the hot water heater - ours already had the part installed. This caused a severe reduction in hot water pressure. They said that possibly we needed a new hot water heater. Husband found the additional part and removed it - water pressure magically restored. When installing the medicine cabinet, they cut through the wall into the next room. The bathroom was to be left 'paint ready' and we are going to paint. Walls were not smooth, lots of areas appeared to be unsanded and we found holes in the closet. They did come back and re-sand and patched the holes. Our carpet is stained and, while we are planning on replacing it, the fact remains that it was stained because they didn't put anything down on their path from outside to bathroom. Rust marks are left on the walls in the bathroom from the sander - we will have to resand those spots off before we paint. The bathroom works, but the experience has left us less than excited about a new space that was not cheap. I have learned a lot, though, for the next job we are going to have done. Last little insult - they forgot to leave our house key at the end of the job. They mailed it to us - with postage due.

    Pine Ridge Estates - apartments - Updated May 2026

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