Be very wary of their billing practices. Don't pay ahead for services because they will pretend…read morethey never received payment even after it's proven otherwise. My strongest advice is to stay far away from this practice.

Terrible service. Talked to me like I was 12. Did not take my anxiety into consideration. When…read moretalking to me about treatment needed, sounded like they wanted me to spend more than I had to. Will not be going back. No connection with me as a patient.

Everyone you talk with at Ridge Pointe is sweet, helpful and caring. They have gone above and…read morebeyond to make sure my needs were met and that I felt comfortable with the treatment recommended. Dr Hohlen was able to fix prior dental work done incorrectly and now my teeth look great.

If you like a snazzy new office and a dentist with an authoritarian bent, this is your place! The…read moreoffice really is nicely appointed, and the front desk staff were helpful, thorough, and congenial. If you like to have a big TV crammed in your face at the dentist, you're sure to have that wish fulfilled, too. If you like an "expert" dentist who makes all of your decisions for you, Dr. Hohlen fits the bill. However, if you feel it's your own responsibility to be informed and say yea or nay to the chemicals and treatments being put into your own and your children's mouths, this may not be the dental practice for you. Although I went in asking nicely about facts from a systematic review article, I felt pressured and felt that my voice (and the evidence) carried little weight. Next, (and this could happen anywhere, I guess) a dental hygienist called my (young!) son by the wrong name while ushering him back to a chair and waving me off as if there was no need for me to follow. We quickly sorted out the misunderstanding, but I'm glad my son didn't end up getting whatever treatments were on "Sam"'s chart! Then, I was not impressed with his manner as he brandished a large needle aimed for my needle-phobic child's mouth. I felt his manner was not suave; granted, it is hard to be suave when you're holding a large needle. But he looked at me as if he expected me to control my child into not freaking. Then he said to my child, in frustration, "You need to do whatever your doctor or dentist says." I'm sure he didn't mean that to sound so creepy. But actually, I'm teaching my children to be informed and take responsibility for their own health. Dr. Hohlen seems to hold an exactly opposite belief. (PS: It all worked out. Dental care was administered, and no lasting trauma.) Finally, he assured me that a service would be billed as "this", because "he's hoping to take care of my teeth for a long time to come," and when the bill came... it was billed as "that." This could be as simple as a miscommunication between the doc and the staff who do the billing, but still not cool. He is young, and people do learn and grow. I hope a few years from now it'll be a different story. But I wanted to write this for the information of people who do want to take responsibility for their own health choices.

Kind and skilled care. We have appreciated the level of professionalism coupled with plain old good…read morepeople. Very much recommend!

I have been in a few times. The staff is nice and Dr Arjay is friendly. He actually made my…read moredaughter want to go to the dentist. Not near as much as a playground of course, that would be weird. Don't even groan anymore when my appointment comes.

My kids love the going to the dentist because of how amazing the staff and atmosphere is at…read moreWilderness station. My two year old has been asking me nearly every day if we can go back to the dentist to "ride the train." Keep up the great work!

If your child is scared of the dentist or the experience this is hands down the best place!…read more All the staff including the receptionist at Wilderness Station went above and beyond. This time to move things along we tried a different approach. I asked the receptionist if the dentist could see my son before the hygienist so we could hopefully do a full exam. They were more than happy to help and it worked. My son wasn't scared! They have a big stuffed animal that he was able to practice brushing his teeth and explained what they were going to do by using the stuffy. They have a toy train the kids can ride too. Words can't explain how grateful I was to have their help. My son enjoys the dentist now!

best surgeon ive seen. Procedure was over in about 10 minutes…read more Very, very smooth and no pain

I had a consultation done for 2 teeth, but before I scheduled they said $150.00 and then they said…read moreturn into insurance so no cost to me. Which was great because my normal dentist sent me to Dr Glenn and pretty much knew what was going to be needed. When I called to question the bill for $160.00 ish dollars, after insurance pays, that's when it went down hill in our conversation. This very young lady, how I know is she stretched her last word in a sentence like a valley girl of old. Very rude, refused to give her name to me, wanted to quote me the riot act, wouldn't allow me to talk to anyone else, threatened collections, etc. etc. I just wanted too know why there was a charge and as of today, still don't know. I have several retail stores and realize the customer could be the problem just as much as the employee, but since she wouldn't allow me to talk to anyone else, I take my concern to this platform since I refuse to let this behavior go , and that's on me. Lesson to be learned here is to be nice to everyone because you don't know who they are or what they are going through. I would not recommend..

I won't give a dentist 5 stars because I'm afraid of the dentist. That said I'd like you to know…read morethat Addison Killeen is a very good dentist. He's friendly and professional and his staff members are very kind and caring. I would tell anyone to go to Dr. Killeen for cleaning for more involved procedures (like extractions). He knows his stuff and always takes time to explain the procedures and costs. Thanks Doc!!!

Easily one of the most unprofessional, dismissive healthcare experiences I've ever had. I got a…read morefilling from Dr. Fischer in March. A month later, it was causing sharp internal pain and sensitivity to cold. When I went back in, he gave it a 30-second glance, did a bite test, and immediately blamed my bite -- no X-ray, no cold test, no real effort to investigate. When I explained the pain felt internal, he cut me off with "Oh, you don't trust the professional?" -- arrogant and defensive from the start. I calmly tried to understand what he was seeing because it felt like we weren't even on the same page. Instead of a conversation, he kept claiming I was "arguing" simply because I was asking for clarity and solutions for a problem he clearly didn't want to deal with. It got worse when he pulled up a picture of my tooth, pointed to the wrong part, and tried to gaslight me into believing I had told them it was the back, when I'd clearly said the front from the start. When I asked the assistant to confirm what I said, he called me "petty" and kicked us out. Their office coordinator, Haley, wasn't any better. When I reached out hoping for accountability, she told me not to expect an apology since I was no longer a patient. She gave a weak, obligatory apology on their behalf but made it clear she needed to "hear their side" -- as if any part of this was acceptable or up for debate. That kind of leadership sets the tone for a practice, and it shows. Save yourself the time, money, and frustration. This office cares more about ego than patient care, and their professionalism is nonexistent.