Walked up to get my daughter's ears pierced and there were 3 employees who I assume were working. Well one was helping a customer. The other was standing in the corner, picking her fingers looking down and trying not to look at us. The 3rd I wasn't even sure was an employee but NONE of them attempted to look at us or acknowledge us. We stood there for about 10 minutes looking at the display for new ear piercing earrings. Waiting.... The one employee continued to pick her face and her fingers in front of us. Never made eye contact with us. The guy left the booth. The 3 rd girl finished up her sale with another customer and also never acknowledged us as we stood there. She never even walked over to our side of the booth! After a few more moments just waiting to see how long it might take bc at this point it was ridiculous and I was not going to give them my business nor did I want a girl who was picking her face to pierce my daughters ears. Yuk! So after no one could even manage look up at us, say hello, make eye contact or provide simple customer service, we walked down to Claire's and had a fantastic piercing experience !! If this was my business I would definitely want to know how my employees were running things when I'm not there. read more