Service? We used them twice for our lawn mower. First time I called several times, they said they would call when it was done. Next day when I called yet again, they said "oh, that was done yesterday"...not sure when they were planning on calling. This time it was there for almost two weeks, when we called at the end of week one, they informed me that the parts were finally ordered. Finally ordered?! Seems they only order when they have 'enough for the order or you may have to pay a large shipping charge." I've ordered tractor part, silo parts, lawn mower parts and never had to pay a $150 shipping charge as he claimed would happen if they only ordered ours. Again we were not called when the lawn mower was finished. He said he just didn't have time to call. The work they do is fine, but the front desk stinks for service! If you use them, keep calling because they won't be calling you! read more