Getting an appointment is stressful. They make it difficult and do not understand how to deal with concerned or stressed parents. Billing was an issue with them as well. Doctors were ok but really didn't have time to spend with my kid in the room as I would have liked. I also feel being a family of color made a difference in service and perceptions. After having a frustrating experience I will not be back with my kids. read more

We love Dr. Rom and Dr. Agboya! I've only ever heard good things about all the doctors here, and our son loves going to the doctor! The desk staff and nursing team are also incredibly friendly and helpful. My son's cousins all go to this office too. We're happy to have trusted doctors close by, and we know our son is in good hands. read more

My experience with Dr. Andres Ramgoolam at first wasn't an eye opener, although he seemed generally respectful, I never fully experienced very good service; however, the following information will floor you. On Tuesday November 22, 2016 I visited Piedmont Pediatrics for my daughter, Nova, to have a 6-month checkup and vaccinations, nothing terribly exciting. When the nurse came in she had to weigh and measure my daughter 3 different times to get her correct weight and height, head size etc.... she commented that my daughter was now several lbs. lighter than she was during her last appointment, smaller head and shorter. This would indicate that she has shrunk in mass and length, after the third check it was determined that nurse had recorded her incorrectly, which she admitted to. When Dr. Ramgoolam came in to the office he asked me what she was eating. I explained she was on an organic, multigrain cereal, organic fruits, and vegetables, which were either made at home or purchased this was to ensure she wasn't getting any insecticides and whole foods. I also explained that she was breast fed and we didn't want or do formula at all. At this point he then asked me "What type of formula does she take?" completely ignoring my less than a second earlier comment that we don't desire to use it. I told Dr. Ramgoolam that I wasn't going to use it and we didn't need it, he then asked me "Are you happy with her being small and sick?" This is where I told him if he brings it up again, I'm leaving and going somewhere else, he smiled, I asked him if this something was humorous, he indicated no. He then proceeded to bring up formula again, I told my son, who's 4 to get his toy as we're leaving, Dr. Ramgoolam blocked the door with his body and told me to wait, this is where, as a veteran, who served as an Infantry Paratrooper with PTSD exploded with rage. I told him in command voice "Have you lost your damn mind? To get in the way of an Airborne Infantrymen when he's on the move?" He squeezed past me quickly and lowered himself and looked away. I answered with "God damn you're crazy for doing that, I bet you're sorry though, aren't you?" Again he said nothing, I proceeded with "Keep your fucking snake oil, Amazon Prime (He recommends buying things through it often) and formula and shove it up for God damn fucking asshole. read more

My kids love this place. And they LOVE Dr. Hooker!!! He care and I can tell he loves his job. He always takes his time to answer questions. He's a very talkative man but I love that. Over all I recommend this place highly and I recommend dr hooker . He's awesome!!!! read more

I am new to NC and am very picky when it comes to my daughter. But i have to say i absolutely love them! Amazing people

My son sees Dr Ramgoolam. He is very friendly and takes time to answer all the questions. He is never in rush. It feels great to have this kind of doctor in the community who really understand parents and put them in that position. ALso all the other staff are great too. I never had problem in getting appointments for my son..Also they are available 24 hours after 5 pm they are on call. Let me tell you its very easy to get hold of doctor in after hours... read more

I can't speak on the quality of most of the physicians in this practice, as I've only had direct contact with just one. Dr. Gosrani is fabulous. She joined this practice a year or so ago from private practice. That's when all the problems began. A doctor is only as good as the office staff behind her is. My experience with the staff has been horrid at best. They are disorganized, rude, and unprofessional. We've had them make an appointment, write out a card and when you show up for the return appointment they tell you that YOU've come on the wrong day.. then when shown the card THEY wrote it out on.. they just mumble about it being an honest mistake. I've taken important paperwork from school up there and hand delivered it, expecting in a week or so for my child's doctor to fill it out and return to school, only to call back weeks later to inquire as to where the paper work is and be told.. "we don't have any idea where it is.. we can't find it." This has happened twice now. When the frustration was finally too much, we left the practice and requested the medical records to be transferred to the new physician.. one requested was made Nov. 26. We have confirmation that the fax went through. No records. Next request was made on December 10. They claim this is the first request they've seen and assured us the records would be expedited. I then requested our old physician give me a call, as my son takes daily meds and wanted her to be aware of what was happening with the office staff... no return call. I called back today, only to learn that the records have still NOT been sent out and yet more excuses. Again, I'm sure the physicians are great.. the office staff is sadly lacking in all areas. I would never recommend this practice since most of the communication patients have is with the staff directly. read more