The picture people staff is friendly and professional. Also Fabian went above & beyond for our family photo's. Not only did he make sure we hit the correct package but he made sure we got our money worth as well. The pictures always come out great and you get them back 30 mins later! read more

We went there yesterday for our Christmas pics and they far exceeded our expectations! As you can see we have 3 rotties, so we were a lil nervous, but the employees were patient, friendly and their suggestions were spot on! We will be recommending them to all our fam and friends! read more

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Have been taking my 2 year old here since he was a few months old. Am now taking my newborn. Of the dozen times we've been here, I've always been happy with the process and the pictures. The photographers here are good as studio photographers go. WAY WAY better than those at JCPenny (my mother can take better pictures than JCPenny). At this location, there is less chaos (other kids crying, general hustle as appointment slots may be fully booked and back to back, the mall location has 3 simultaneous cameras in operation) as compared to the mall, I've been told by staff. Each season, every holiday, all childhood milestones - they have props for it. Locations get sent seasonal /holiday props from corporate. There are cupcakes for birthdays, trucks for toddlers, lemonade stands for kindergarteners. They keep a library of props for every dang occasion you can think of. Hella cute! I like that there are no sitting fees. If your kid wants to throw a tantrum or just insists on smiling like a chimp, you're out $0, need to buy nada and can just leave. Come back when your kid is ready to cooperate. Groupon and Livingsocial offer deals but I have had problems using the deals before they expire. It's not a big difference from their daily specials so just skip the couponing! Wish they sold digital images individually though. If you want one image, it'll cost you $150 (you get a DVD with all images). Opt for a package which includes the DVD and this might bring your bill down to $120. Plus they throw in a few sheets and a large wall frame. I always get suckered into spending ~$120. How can you say no to smiling baby pictures? You can't! That's how they stay in business!! read more

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Miranda was excellent she had great ideas for our family maternity Pictures, she had patience with our toddler made her feel welcome to be able to take the pictures.The final product was excellent especially when editing the backgrounds. read more

We've been going to picture people for awhile now and always left with alright pictures, but this last time we went not only did we absolutely love our pictures but we LOVED the experience! Fabian was seriously the best. My daughter was only 3 months old and he was so patient and he made sure we got the best pictures before we left. I can't wait to go back for more pictures next month!! read more

Picture People - Session Photography Near Me - Torrance, California

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Fabian was a true professional and pleasure to work with. He is very friendly, respectful and polite at all times. When we saw our photos it was hard to choose as they were all soo good. Will definitely be back as a repeat customer. read more

Shout out to photographer Fabian for taking great shots of my two toddler sons. He was quick and the photos came out great! Most importantly, my sons enjoyed their photo shoot which was reflected in the photos. read more

Picture quality was horrible. 80% of the photos came out with a shadow/dark area on the left. When we spoke to the manager, she said she will be back in a minute and took a long time to return. When my fiancé and I were trying to decide what we would do, whether do the shoot over or just take the digitals, she told us she will be back when we calm down. And weren't in any state where we needed to calm down. The manager was just rude and she was on the phone with another customer who wanted a refund of some sort. We should have believed the other reviews we read on here. However, the other Picture People location at the SouthBay Galleria that we did our shoot last year was awesome. Wasted our time com Employees were okay, just the manager was horrible. read more

Had a maternity shoot today with Fabian. Great photographer and customer service skills. He was pleasant and comfortable to be around during our shoot. Can't wait to book another appointment when my baby gets here Team Fabian lol read more

We've used these folks about 6 times. Many times without any issues and they were pretty quick. The last two times left a lot to be desired. And the most recent time was not good. We had an appointment for 10. We arrived early. Photographer was late. Also, they only had one person working there. Took a while to set up, took pics. Computer was acting up, moved us to a new computer. Took in next appointment and left us at the new computer to look at images. Once images were printed, we were short one sheet of pictures. Had to wait again for those to be printed. All in all, we left after 11:30 with our pictures. Try doing that with a 4 year old. Not incredibly fun to sit around a store for nearly two hours to walk out with one pose and a few pictures. Next time I'll just go to a park and take some pics for free with my phone and print them for less than 25 cents at Costco. read more

We take some pictures for Mother's Day for my mom! They got us in and out. No waiting and The sanitation was on point as well. The guy that helped us I believe his name as Sebastian. He was super nice and very helpful. We had our children take pictures as well and he got some GREAT PICTURES OF THEM. I would go back. read more

Fabian is the best! Our family pictures turned out great and he got my toddler to smile and laugh for the pictures.

This photographer is great. My 4yo daughter felt really comfortable working with him. We got tons of great shots and it was quick and easy to decide the photo package and receive the photos. We'll be back for family photos next... read more

We have been coming to this Picture People location in Buy Buy Baby for years, but our recent experience, under new management, was by FAR the BEST! The manager was helpful, great with kids, and took AMAZING pictures--the best we've gotten yet. There was not a single image we didn't like, and the quality of the prints was excellent. Highly recommend this location. read more

Fabian was the best. Very good customer service and professional. He was by himself the whole time handled the wait time going back and forth very well. I will for sure be back to this location read more

We came here because we got a coupon for a basic promotional package for $18 and because it was expiring, we figured we'd try them out. We didn't know what to expect, but Caitlin was a great photographer. She was great with our baby and the pictures actually came out pretty good. My criticism is on the packages they were trying to sell. As a young couple, we don't need a billion prints. All we care about are the digital prints, but they charge an excruciating price of $150, just to transfer the files from the camera to a USB. When we went to take pictures with Santa, they sold all the pictures on a USB for $40. If PP lowered their price of their digital prints package, I'd probably buy it, but short of that, we just went with the promotional $18 package. Perhaps they can get more business by reevaluating their offerings. read more

I do NOT recommend this place ! If you are looking to hire a professional photographer look elsewhere I got pics done here and their white background was dirty and was never edited from my pictures ... disappointed! Waste of $200 and time. read more

In case anyone else is confused, as I was for my first visit, this studio is located inside Buy Buy Baby. I've had two experiences so far, and they have both been great. The first time, Fabian worked with me for 1st birthday shots of my baby. The second time, Tamryn photographed my 4 kids. It's a lot of work getting so many kids (especially an uncooperative 4 year old and 1 year old) to take a decent picture! Both times they did a great job and I was pleased by their friendliness and professionalism. One of my pictures came out incorrectly cropped and I didn't notice it until after I'd gotten home. I brought the photos back the next day, and they were kind to reprint correct ones. I would say that the experience would be even better if their computer systems/printing process were faster (the whole time took us about two hours in and out the door). read more

They just reopened under new ownership but if they want to stay open they really need to figure it out... the computer system is extremely slow the pos system is slow the printer is slow and the new hire that is training has a personality of a door knob... we had multiple photo sessions done under the old ownership without any issues... sadly if they don't get their things in order they won't be open for long read more

Well we made an appointment a month ago for my daughters birthday. We made the appointment for 9am. In that time they changed there open time to 10am. They didn't bother to notify us. We sat there for an hour waiting for them to open. Then when they arrived said they had no record of our appointment. Then proceeded to take other customers in front of us that had later appointment times. Great business :( We finally took pictures around 10:30am for about 15 min. Then sat there till 1230pm waiting for them to burn 1 cd and give us 1 print. We received the cd and were told we would have to make a 2nd trip to pick up the print. In total we were down there 3.5hrs for a 15 min shoot. It's a shame our family had to sit there for so long and still have to go back for 1 print. Unless you have lots of time sitting around waiting, I would suggest them to anyone! read more

* * * * * *  YOU WILL END UP WITH TERRIBLE PHOTOGRAPHS! * * * * * * * * * * STAY AWAY! TERRIBLE PHOTOGRAPHERS. AWFUL CUSTOMER SERVICE. DON'T KEEP THEIR APPOINTMENT SCHEDULES! Stay away from the photographer named "Charelle". She is the African American photographer on staff and she is beyond crappy. We've been using Picture People for four years now. We usually go to the one in the Topanga Westfield Mall. It happened that we were going to be in the South Bay this year and so we made an appointment here, at the one inside Buy Buy Baby. What a mistake! What an utter loss of a day, loss of money and time we will never get back. To start, they are TERRIBLE at staying on schedule. We got into the studio 40 MINUTES after our scheduled time. Then Charelle, the inexperienced photographer, kept trying to shove a backdrop we didn't want into our shots. The worst thing was that SHE HAD ZERO PHOTOGRAPHY SKILLS! ALL of our photographs came out poorly cropped and chopped off in the wrong place, and she missed every opportunity to get a laughing picture of our child. She missed every single one. Anyone with even the smallest photography training knows that you don't crop a portrait in the middle of the bust-line, or the middle of the hip-line. When you crop an image at the widest point on a person, it not only makes your subject look fat, but is very off-putting when you look at the picture. She left tons of headspace in each shot (at least 1-foot of headspace on the top) and no where near enough on the bottom. To make matters worse, out of a 30-minute session, she gave us ONLY ONE full body shot. Here I was thinking that 95% of the shots were full body shots and, low and behold, we only got ONE. What a complete effing idiot. What a total moron. Even a class at your local community college would teach you how to frame a portrait properly. Never using this company again. The fact that they would even hire such an untalented, unskilled layperson is evidence that they are a bad choice. YOU GET WHAT YOU PAY FOR. read more

Picture People has changes a lot from my last visits. I recall there being a variety of packages that included many different sizes. The shoot itself wasn't anything impressive. Honestly I felt like I was better off taking pictures of my kid at home with my phone. to quickly sum it up, overpriced pictures that are really not worth the price. read more

I was 20 mins late to my appt. I'm coming from Pasadena and traffic is back to normal. Anyways, Fabian was able to squeeze us in. Also, my son still likes Fabian that the pictures all came out excellent. Not a single bad picture and all on the first try for all the poses. Still highly recommend this Picture People! read more

My family took portraits here on Tuesday, December 18th, so no they're not closed, and Evelyn and Yessie (I hope I spelled it correctly) were awesome from beginning to end! They were so patient with us and even though I had lipstick smeared all over my teeth, no one caught it until we were dressing for our second pose, Evelyn did the retouching on the spot, told me our prints would be ready in fifteen minutes, (they were ready in five) and the overall experience was extremely pleasant. Did I mention that I called on Monday for an appointment and Evelyn fit us in the next day?? read more

Sigh- this is the last time i will ever use this place. I loved coming here because it was quicker than the one in the mall. But every time i come in, there is an issue with the printer, they are over booked, etc...Well yesterday finally did us in. The girl who helped us was alone. She had a photo shoot prior to ours that went a lot longer cutting into our photo time. She asked if we had booked that same day because she checked and no one was booked for our time slot. We told her we had booked the previous morning. While she was great with taking photos of our two girls (who are handfuls), she really needed some support. She rushed through showing us the photos, because she had to leave by 1PM. And she still had the previous people still patiently waiting for her. She was so rushed to get us out of there so she could attend them and leave by 1PM. She told us about the great deal on 1/2 off the CD with high res images- yet wanted to charge me full price. When i asked her why, she said because that was the price of the CD. I told her they were half off, based on the website, and a flyer they had in studio. Then she proceeded to tell us in order to get it at that price, that we would need a coupon. My husband pulled out the phone to find the coupon online. when we gave it to her, she had to start all over- getting even more frazzled with a bit more of an attitude. I would like to think she was over worked and overwhelmed due to being short staffed- but still. To ice the cake, the pictures printed looked like my kids were little oompa loompas-very orange. At that point, it wasn't even worth it. Taking my CD to go get prints elsewhere. Side note: I visit picture people every 3 months for milestone pictures- while the mall is very hectic and the wait is FOREVER- they at least get you what you want. I think i need to find a new studio in general no more Picture people for me. read more

I'm so sad to see that this location has closed. I was hoping to book a session with Chris for my daughter's 3rd birthday. We have been coming to see Chris the manager since she was 8 days old. He was so professional and the pictures always came out so beautifully! Chris, if you are reading this, please private message me and let me know how I can get in touch with you to see if you maybe moved to a different location. Thanks! read more

our photographer Fabian was so amazing ! He made my son feel so warm and welcomed! He was patient and kind! Will definitely be back!

1 Star only because zero isn't an option. We decided to take our first photos with our son here and it turned out to be a poor choice. Our appointment time was 5pm and we arrived about 10-15 minutes early. We figured we would have time to change baby and be ready to shoot on time. Well, when we walked up instead of being greeted warmly, the photographer barely looked at us and dryly informed us that our session was going to start late. The reason? She hasn't shown the people before us their photos yet. Why is this our problem?! She offered no apology once our session started late. Instead she rushed through our entire session. Our son was 2 months and she never took into consideration that he may have needed a few moments between poses to get settled. She just snapped away and most of the shots we weren't even ready. When we looked at the photos they were TERRIBLE!! You could lint pieces on the blankets she used, so we couldn't use the photo. On a few other shots you could see the metal piece of the lighting fixture in the photo. Very poor photography skills. She totally rushed us because she ran late in her precious shoot. We had to end up booking another photographer who did an excellent job. Can't remember her name but she is white, heavy set, has very dry flaky skin, and dirty brown hair. Do NOT waste your money here. If you must use picture people at least go to the Redondo Beach location in South Bay Galleria. I had a good experience there. They were very patient and captured great photos with our puppies. read more

Fabian was excellent & did an amazing job with my children during their appointment. Pictures came out amazing! Their internet was messing up causing a delay but Fabian handled it & made our experience great. Definitely will be back again!! read more

Manager Chris was awesome and so professional! My CD was somewhat lost in the system along with all my photos! He managed to solve the issue I. Less that 48hrs! Got my pics and CD back. Professionalism at his best Alice. C read more

I took my newborn here for her first photos and it was a pretty bad experience. I purchased a Groupon for $16 so I guess I got what I paid for. The "photographer" was nice but didn't seem like she had much experience, it's like they just hired someone and told them to snap pictures. The woman at the register was polite she went over my pictures with me, out of like 20 pics there was maybe 2 that were semi decent. I understand I had a crying newborn but I really believe the pics could've been better. I forgot to mention she didn't help with the props that I brought. As the "professional" you would think she would know how to position the prop and the baby for a nice picture but she was no help. read more

So I went in using an online coupon great deal! But once I got there the lady in the front kept saying she's never seen it, it's too good to be true, she didn't know if it will work. I kept telling her it's on the website and it was even sent as an email. So we moved on to the pictures I was so grossed out by the photographer she looked like she just woke up she had dandruff all over the place I didn't want her to touch my daughter. When going over our photos I felt like I was buying a car. She kept pressuring to buy the biggest package. Obviously I was on a budget I came in with a coupon and had told that that was all I wanted. I was not satisfied with our family pictures most of the were blurry. The only way I would return is if I get another great deal and a new photographer read more

This place has recently changed owners as it reflects on there website. Evelyn helped us and she was unprofessional, the photographer needed guidance and help. Evelyn was helping me then said while she was helping me ohh more people we are behind. My appointment was at noon and we didn't take our photos till12:45, when I picked my poses I was question about why I didn't select another pose when it's my money, I'm spending. I was told my photos would be ready in 10 minutes after arriving back 30 minutes later we had to wait 20 more minutes. The whole thing took me almost 3 hours. Not acceptable I don't plan to use picture People in the future. read more

Amanda Frick was amazing and treated our child and my wife wonderfully. She is a great asset to Picture People and should hire more associates like her. We went in on April 20th 2015 for my daughter's 2 year pictures and was patient and professional. Thank you Ananda!!! Transaction number 22506 read more

Dont take your kid here if they're under 9months. I guess i didn't know that it was a $17 Groupon kind of experience so I went in thinking that it was a semi professional studio. The place is kinda chaotic, manned by what i saw three people. There's a lot of people and families waiting around. When I was called, i was surprised that we were not offered any props, but a white bean bag and a white backdrop for my 6 month old. There was no plan otherwise. When I requested a backdrop, she pulled one out and wanted him to get on his tummy on this hard floor and "wait just a minute". He tummied on this floor that had dirt specs and old glitter on it. I was afraid he will plop his face on it and/or eat something off that floor, so i covered it with the blanket i brought. Good thing i picked him up, because she would have made him wait for a solid five minutes there. She came back apologizing, but by then i was already getting ready to leave. I didnt know it was gonna be like that. It felt unorganized and hurried. Kinda like school picture day. If you decide to go there it's a more casual setting. At least you were warned not to go with high expectations. read more

I came in today to have my sons and daughters Halloween portraits and was very very pleased with our photographer Shane! He was so energetic and pumped up that he got my 10 month smiling in no time.. he was also very attentive to what I wanted the pictures to look like and they came out great. He took his time in completing my order... when he wasn't able to resolve something at check out he was very quick in calling the help desk and getting it resolved! I will definitely come back to this location. It was also really easy to honor coupons which is a plus! read more

Every time we go to Picture People they are running way behind. Then it takes two hours for the entire process of viewing the pictures and printing. Yesterday most of our pictures were blurry and had to all be readjusted. I thought now with the new management something would change, but it hasn't. Super disappointed because I didn't even get to take our pictures home yesterday because of the printer. We also didn't get to take home our 12x24 frame with pictures either. I doubt we will be going back. read more

Started and ended not happy. I went in with the appointment I was told I had on the phone confirmed and all, set up on my calendar and went in on time to be told I didn't have an appointment? I guess the girl put it on a different date which is not the customers fault for their misunderstanding, you go prepared they should be too. Anyways they were nice enough to still let us go on with the session. It was our first time taking pictures of our baby (4month old) she's great not fussy at all very alert no crying :) we take a lot of pictures and I originally went in to specifically get CHRISTMAS pictures. I guess the photographer didn't think the ones where the Christmas decorations came out cute and only showed us 1 like that :/ I was super super disappointed my baby didn't get one that was Christmas themed just a plain white one with the dress I had got her for the Christmas themes I wanted. She's an adorable just bad service and photographers. Won't be trying them again, she added some words that say Christmas on 2 of them which I didn't know it was only two and post wasn't sure what that sized even looked like, and this was by the manager I just think they should explain to the clients what they're getting. Christmas picture experience for the first time ruined by "the picture people" read more

I'll start this by saying Chris is a great photographer at this location. (Not a fan of any other photographers at this location...) However! I called this location multiple times over a 4.5 hour period trying to get ahold of someone to make an appointment, including leaving a message at the very beginning of the day. I never received a call back and when I finally got an answer when calling for the (no exaggeration) 12th time. Unfortunately whoever it was who answered was very rude and short with me. This location seriously needs to work on their customer service. read more

I recently took my one month old baby paid 230 dollars for non edited digital images that looked like I took them at home with my phone I could had probably done a better job now that I'm looking at it... waited more than two hours for my prints and till this day I still haven't been able to get them very disappointed quality has gone down a lot definitely dont recommend them I'm also trying to contact customer service to get refund for my prints as when I reviewed my digital images I noticed they weren't even edited most still showed their dirty backdrop read more