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Picture It by Carmen

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm
Updated 3 months ago

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Boudoir photography

Couples photography

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Picture It by Carmen Photos

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LG Photography

LG Photography

(23 reviews)

Scam artist!!! Does enough photo sessions to look like she is a legitimate business, takes photos…read moreand then doesn't send your photos. I am not the only one who she has done this too. Will not message me after I asked if she could send them. Had my session in Nov of 25 and am still waiting on my photos which is don't think she has any intention of sending, we will be taking her to small claims court.

I have used LG for multiple sessions since 2017. Unfortunately the complete lack of…read moreprofessionalism, communication, accountability and quality has been so poor that I will never be using this business again and would suggest you don't either. I first used her for wedding photos in 2017. The photos were delivered way past the date in our contract, but the quality was good. The second time I used her was for newborn pictures. We discussed day and time and she was a no show. She finally showed after I left many voicemails and messages. I do have proof in my email that she had confirmed the day and time. Again, photos were delivered way past the due date but the quality was good. She blamed the fact that she had my maiden name listed and that was why they were late sending them back. Again, taking no ownership for her own error. I signed my married name in my emails when confirming our date. From this point forward, I always made sure to include both my maiden name and married name when starting a new email thread so that she could not place blame on me in the future. The third time I used her was for my daughter's second birthday photos and a mini maternity session. I did them back to back. Again, she was a no show. I have emails to prove that she did in fact confirm the day and time. She always acts surprised like she didn't have me down on her calendar as if it's not her fault. No ownership or accountability. Again, the photos were delivered way past the due date. I have never received photos from her on time. It's always excuses and zero accountability. If she is not able to hold herself to the timeline that SHE gives herself, then she needs to change her website information. It's that simple. Up until this point, I had been willing to work with the terrible communication because I loved her photos. This all changed when I received my daughters second birthday photos. They look nothing like her work. The quality is horrible. We look washed out and the white wall behind us is literally blue. My daughter is naturally pale, but she looks like a ghost the way these are edited. It looks as if she slapped a poor quality preset on every photo. They don't reflect her work at all. I emailed her kindly asking if she could re-edit the photos. This email was sent 05/11. She finally responded and asked what session I was comparing it to because she said colors have a big influence. That makes sense but I always put us in neutral colors so the poor editing was not because we were wearing loud colors. I sent her a screenshot of photos she had done for us in the past and another session I had picked on her website. She told me she had it set to re-edit June 27th 2023. It is now March 8th 2024 and I have still not received these photos. I have sent an email about once a month every month since then and sometimes she doesn't respond at all and other times it's just another excuse. I had these photos taken for my daughter's second birthday and she is now THREE. She is unable to respond but not unable to consistently post on social media. So all in all 2 of the 4 sessions she no showed and every single session has been delivered late. Now the quality is bad. I gave her every opportunity to rectify the situation and she chose not to do so. I know she likes to argue back to some of these reviews (again no accountability whatsoever and always puts the blame on others) but I absolutely have saved every email and message with proof of everything that I have stated here with date and time stamps included. If anyone wants me to send them, I'd be more than happy to. I have never been more frustrated with trying to communicate with literally anyone in my entire life than this business.

Picture It by Carmen - sessionphotography - Updated October 2026

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