Took my watch in last July for service, two year warranty on their work…read more Went in for some xrays, take off your watch. Etc. Turns out, my watch started slowing down. Bring it back in, they test it, it'd been "magnetized" and needed to be de-Gaussed, come back in a week. All better now. Chatted with Pam a bit -when they service it, they take it completely apart, all 346 parts, inspect, and re-build. Who knew?

These folks are great! Two watches serviced there & both were 'spot-on'!…read more I feel fortunate that I have this fantastic service capability so close to home!

Met Helen on July 27th to give her my German grandfather wall clock. The pendulum had stopped,…read moreeven with winding. August 5th-Helen called to say Mike could not find anything wrong, but would keep it a little while longer to check. August 13th - LVM August 14th- Called, Helen said Mike was at a trade show and expected to return on August 20th August 19th - LVM that I wanted to pick up clock August 22nd - Helen called to say Mike took another look and it would cost $400 to fix. I said no thank you August 24th - Brought clock home, rehung on wall, sprayed with canned air. It has been working fine!

Super nice people to deal with. Prompt and professional. They fixed 4 watches on the spot.read more

Mike was great fixed up my Old Tag watches like new again. Great price great service Thank youread more

Drove from Deland to get some watch batteries changed, I was quoted $80 which is a bit pricey but I…read morewas willing to part with it. I noticed he had two chairs inside so as I was getting my money out I asked "excuse me sir do you mind if I sit here?" And he said "You can't sit there that's for customers only" (newsflash if I'm giving you $80 to change batteries I'm a customer) so I grabbed my watches and went to the jewelry kiosk right next to his shop and got the same work done by a young man that was much nicer. The young man there changed the batteries in half the time that Mike said he'd be able to change them so if you're a little short on time, want some better customer service, and want to be treated as a valued customer I recommend just go to the kiosk and speak with them. From my experience they are far more helpful.

I just had Robert repair my Rolex - seems the crystal was cracked along the base, and the…read morewinder/crown seal was the wrong one. This had been overhauled by Rolex (supposedly) only a year ago and they took months and cost over $1,600. Robert did the job in 1 week and cost about half the "official" people ... and in my humble opinion he did a far superior job. Robert also changed out watch batteries in two Swiss pocket watches and a very old gold nugget lady's bracelet wrist watch - I cannot praise his work highly enough.

He can fix just about anything when it comes to watches or clocks although he was not able to help…read moreme he pointed me in the direction of somebody that was

What a great little store!!! the people working there were so very nice and helpful!! I am…read morehandicapped and they were extremely accommodating! They worked on my watch and had it back to me in a couple minutes. The fee was extremely reasonable. It's so refreshing to meet such nice people. Give the shop a try.

I loved that this was a family business! I took my son's…read moregold bracelet and my gold necklace to be fixed, the salesperson was very helpful and nice. They promised it would be done in a week and they were! They were Very reasonably priced(which I was happy about)and I will definitely be going here again! They also had beautiful merchandise throughout the store!

Lorna was so helpful and just Lovely! She helped me find the perfect present for my grandmother…read more Thanks again.

We went yesterday before the hurricane came due that by reccomendation by Danny Carter we added a…read moreGold 46, 2 Carat Diamonds bezel for the 18Kt Rose gold Oyster Perpetual Day Date Karat Presidential Rolex Gold watch and he also removed a link and the watch is so beautiful. Very happy Customer. He also did a appraisal for the Rose Gold watch and the Rolex Submariner Blue Dial Watch I bought from him for insurance purposes. Danny and Ginnie are the best. Best Jewelry Store in the World . Will recommend this store without hesitation.

Curtous and offers estimates. Drop off my Swiss vintage…read morewatches for cleaning and repair.

Clean store. Street parking only. Friendly, helpful and knowledgable staff. Excellent service.read more

I never thought I would find an amazing place like this in Gainesville! We are truly lucky to have…read morea family owned business of watchmakers. Michael took care of an old Cuban piece that holds more sentimental value than anything else. He was so knowledgeable and explaining the parts of the watch. I would come back here with any of my other watches that need service. A++

This morning (Friday, 23 January 2026), I paid a visit to House of Time in Gainesville, FL, to see…read moreabout having an old pocket watch repaired. I handed the watch to the lady working the front showroom and shared what I knew about the watch's provenance; I also mentioned that I had just casually looked online for information about the maker (Wuesteman), the watch itself, etc. Before I could continue (to mention that I was interested in having my watch repaired), the woman, in a very harsh tone, said, "If you are looking for information, you will have to talk to my boss." To say that I was shocked by her abrupt interruption is a gross understatement. I quickly considered how the conversation had progressed up to that point and came to a conclusion. That she assumed I was only looking for information about the watch was, in my opinion, arrogant. After I asked her to return my watch to me, I replied to her - in a similar tone of voice - words to this effect: "You just made a big mistake. I was going to ask if my watch could be repaired. You assumed that I was only looking for information. You ASSUMED that." With that, I walked out the door. Yes, I could have continued with my request after her initial reply. A fully rational person might have been able to do that, but the manner in which she spoke to me soured any desire I might have had to do business with this establishment. I am reminded of the old saying, "You get only one chance to make a first impression." Bearing that in mind, someone with a more personable affect in customer-facing situations would be a great improvement to your business.

Legit service via mail. No problems, quick turnaround…read more Thanks. I took a chance, and leave reviews to help others feel comfortable.

I was initially hesitant about working with Vertzpro entirely through the mail, but I decided to…read moretake a chance. I'm glad I did because their service is excellent. I mailed them my Apple Watch to have the glass screen replaced. They did a fantastic job and sent it back to me within a few days. When I received it, I was so excited because my repaired watch looked brand new. Highly recommend this company!

My wife is tough on jewelry, especially her rings. If the ring was not made to last, it won't with…read moreher. Her wedding ring was a little pricy especially the center diamond. Well, the mounting head struck something hard causing one prong to fail, and the diamond escaped. Yes, my wife was heartbroken but moved on to another wedding ring. A BIGGER, BETTER, BOLDER LOOKING Wedding Ring to help keep the Wolves away. After a couple years she finely fessed up and showed me her original wedding ring minus the expensive diamond. See attached photo of her wedding ring. I decided to get her original wedding ring repaired at Ocean Jewelry and Repairs, 300 Palm Coast Parkway SW Suite 9, Palm Coast, FL 32137 There I met two awesome ladies, Bettina, and Erica who listened to my story, gave me a few suggestions, and offered a very fair price to repair this ring. PLUS, this is huge to me, they thanked me for my 20 years of service in the US Military and a very nice Military Discount on the entire repair. Being thanked and appreciated means the whole world to US Military Veterans. I would highly recommend this beautiful Jewelry Repair place to my friends, and family without a second thought.

I brought my ring--which kept breaking--to Ocean's Jewelry, and the owner immediately recommended…read morethe best solution to fix it permanently. He was incredibly kind and welcoming. There was no pressure to buy anything extra; he simply focused on resolving the issue. When I returned to pick up the ring, the atmosphere was just as pleasant as before. I thanked him for the excellent service and the beautiful craftsmanship that made my ring feel both new and familiar. Thank you, Ocean's Jewelry!