Great company. Wonderful representatives. Hard to find a fair and reliable freight factoring company these days. I definitely trust PCG!

In the beginning as a new customer it was great. everything went smooth until....... I asked them to run a credit check on a company. long story short. if you need anything outside of the automated system. they suck. If it's not simple and easy. If they have to get out of their chair for you. Your service goes down the toilet. I have countless emails I've saved dealing with this company. they held my money hostage even though I didn't even factor with them anymore. Plus still charged me like I did factor with them. I will never use another factoring company due to this companies bad practices. I stopped using them for 8 months. Made sure there was no pending payments. They still made me stay in contract with them. After I told them I no longer wanted to do business with them. Then they wanted to charge me another fee to leave them. Saying it was for the removal for the ICC filing. Well 6 months later guess what?? I still get calls due to the ICC filing. I reached out to PCG and all they said was they dropped the ball and took care of it today. lol. Can't make this up. This company is horrendous and should be allowed in business. read more

Stay away from them! My company worked with them for 6 months now, experience is horrible, TBK is way better in case you need factoring. Even RTS looks more professional than PCG. If i could i would give them 0 stars review! In these hard times instead trying to find a solution they dont care at all, they are keeping us like hostages with their stupid contracts and hurting so many families who are depending of us..... RUN AWAY BEFORE YOU GET IN TROUBLE read more

They are a piece of crap. They do not have any controls in place to ensure they do not make mistakes. They funded us $6000 in error and wired it to the correct party also. Then we could not pay it back fast enough and they closed our account. We were unable to operate because they took all our money and we could not pay the insurance when due. Now they will not give us a status of our account, They will not verify how much they took to verify all our funds were applied correctly.. Now they are rude and ignorant. Do not use them.....They just say don't bother us we will talk to you after your account is current. Who knows when that would be since they will not give you any details of your account. CROOKS...... CROOKS...........CROOKS''''''''''''DON'T TRUST THEM IF YOU WANT TO STAY IN BUSINESS. read more

We have almost 2 years using their service and although sometimes we disagree on some claims by the brokers, we have managed to agree and have behaved very kindly with the treatment towards us, and I can say that I have not had any kind of problem with deposits so we recommend them fully. read more

PCG is a wonderful factoring company. They are not like other factoring companies ~ PCG will provide you with a dedicated account rep to handle all aspects of your account from funding to collections. You will never hear "that's not my department or talk to so and so". Other factoring companies will bounce you around customer service reps as if you were calling a utility company or credit card company. PCG can even help with equipment loans and fuel. If your company is considering factoring, stop looking now!! Call PCG because above everything else, the company is based on integrity, and for me, that's the most important quality of all when choosing a company to handle your business funding!!! read more

The previous review must be written by someone that works there and its getting pay to written nice things about Phoenix Capital Group. How is factoring suppose to work. You sell your checks to a factoring company and they pay you for them charging a percentage of your check. You sign a contract with the percentage. They also tell you they don't have any hidden fees. The factoring company is going to call the companies you work for and arrange payment for them. The truth is that they ask you to do there work for them by pressuring by saying if you don't fix this or call the company to ask when will they receive payment they will charge you for it and charge "penalty fees". Also the rep you get only answers when they feel like it. And when you stop factoring they give you the hardest time to give you any prove that states you are no longer factoring causing you to not be able to receive any payment till they feel like it. IF I WERE YOU I WOULD NOT FACTOR WITH PHOENIX CAPITAL GROUP. read more