Phil is a very honest businessman. My elderly mother hadn't fixed a broken door on her murphy bed in years as the place she bought it from wasn't helpful. Recently my sister and I stayed with her and slept on the murphy bed and it seemed to us that the mattress could be more comfortable. As we drove around Naples on errands she noticed Phil's store (as she is usually driving and had never seen it before) and after we left she decided to go in and see what he could do. He thought he had a mattress that would work for her and also could possibly fix the door. When he came to deliver the mattress, he said that her box spring was a different height than newer ones and the mattress wouldn't fit well and would rub on the back when shut. He flipped the top mattress, layed on it, and told her he thought it was fine and maybe she didn't need a new mattress. Even though he had brought the mattress with him, he just took it back and didn't charge her. I think he's going to fix the door, too. She really liked him. I would recommend him for everyone! read more