This is one of those places that seems to offer much, but fails on the deliver…read more It is a very sympathetically updated, upscale hotel / spa formed from a historic Schloss (castle) that is situation in its own large grounds. But: - The room refurbishment has some odd omissions, the most extreme being the wardrobe having no fronts / doors ... which in major chains is usually a discriminator between the lower-market and upper-market brands (the latter normally having fronts / doors, the former not) - I had a litany of issues with technical infrastructure (a term I use to encompass HVAC, telecommunications, entertainment) which the staff were completely unable to resolve - Despite complaining, and seeing a Duty Manager, there was no attempt at "service recovery" (after a long list a failures the least they could do would be to comp. a drink!) So yet another one of these places whose opinion of themselves exceeds their abilities :-(

Old but updated in what I guess is a classic German Spa style…read more This place is in a Spa town ("Bad" in Bad Pyrmont is "Spa" in German or something), it's full of retirees and visitors/out of town employees to a local company that I work for. The rooms are spacious and comfortable, in the somewhat sparse German style. There are many somewhat expensive spa packages (well, for me, during business travel they're pricy), and a really nice pool and sauna. The restaurant is fancy and has a lot of options, and there's also a second restaurant attached for more traditional German/Bavarian fare. The front desk is always pleasant, and the bar and lobby area intermingle nicely.

From the owner: Knopfbock - Bier & Sportsbar mit über 100 Biersortenread more