Great value and thorough evaluation. The vet (who is very tall) answered all of our questions and…read morewas able to provide insightful recommendations. The examination room was clean and stocked for our pet to have a comfortable time. Would recommend. In and out swiftly.

I took my cat for the first time today for a wellness exam to see if she needed any vaccinations…read moreand I was so impressed. The staff were so friendly and sweet. The Vet himself was just as sweet and gentle with my pet and I'm so grateful. She came home and fell asleep. There were also very bad storms today and they answered the phones extremely quickly when I called to make sure they were still open. I have nothing but good things to say! :)

PetpalsVet had alwsys been good service for both my dog and cat! clean, friendly, reliable…read more only new thing is that I don't know who is going to see my animal in the next visit. since Jerry retired I see a different vet every time I go there now. Susan. ps. it'd be nice for the staff to tell you who is going to see yiu on a specific's day, if possible. susan

Great support and help when needed. Very very animal oriented. Would recommend to all pet lovers…read more Love this place!

I was so impressed with the care they gave my cat. The tech and the vet were attentive and made me…read morefeel my pet was getting the best care. The office is clean and inviting. I was also relieved to see they do not over charge for their services. I would highly recommend them.

first got there and was surprised at rudeness and lack of any effort. certainly not friendly…read more Then the room we were taken in had a half empty surenege on counter and not cleaned. Twenty minutes later person came in to weigh our dog and never said hello to us or the dog... just put her on scale. gave her weight and left. not another word. Rude as hell so my wife is having a what is going on moment. Didn't say vet is running behind or anything... vet never came in. We had been here about 2 years before and got a call middle of her teeth cleaning and a few removal and they called while she was on the table sedated and said she had a tumor. didn't notice until they turned her over. I asked about them checking her before surgery as she was acting sore and moved positions a lot. not her normal self. They didn't check her but took her to surgery. called us 1/2 way through and said she had a huge tumor we could bring her home to die or euthanize. charged for teeth cleaning and euthanasia. So why did we go back? . honestly I'm not sure but because my mych older dog with very few teeth needs the heart worm shot and they are 1 of few vwts who offer it which is easier on her and should a vacation.... right? well needless to say they weren't touching this dog today....got up and left. when have you ever gone to vet front desk rude... then no one says hello when they enter the room but even worse... doesn't even say anything to the dog. just scoops her like a bag of trash and weighed her. We had been sitting in the room for 20 minutes prior to this. I went out to waiting room and started to say we were leaving but the vet and assistant were all standing in hall so we told them why we were leaving..fortunately we have choices and we don't have to go back. I was so upset with experience and probably the emotions of loosing 1 dog there ....but i wasn't going to pay someone to be treated like a piece of shit. ive had so many animals and wonderful vets. never been treated like this ever.

Today I finally met Dr Little as I took Lucy to her 1st vet appointment to have a few issues…read morechecked out....I was soo impressed with the entire appointment starting with the excellent hospitality of the front desk ladies, Scott the Dr Little assistant was awesome & very thorough and Dr Little was outstanding with his great personality & 5 Star care in the examination of my dog Lucy....After 18 years my favorite vet retired, and had to search for a new one ...all I heard for months from my fellow dog park members was I had to get Dr Little, the best vet around and tonight I found out why.....love Elmpoint, their staff and my newly found vet....

We came in from out of town. We had a issue with our dog, the hospital took us in that day and we…read moresaw Dr. Clapper..great bed side,great explanation of issue our dog was having..if we lived here we would use this hospital and this great Dr...thank you for your help.

I could not recommend coopers vet enough. They were always so accommodating and got our dog in…read morefast. We just had tonput our dear Maui down, and had the best experience (well as good as it can be in that situation) everyone we encountered was caring and empathetic. The vets were hugging and kissed Maui like they were losing one of their own. We never felt rushed during the process and when the time comes to get another dog, we will be returning here.

We have a rescue jackhuahua who was abused and is terrified of strangers, especially Vets. He bites…read moreout of fear and shear panic. This dr. Was so kind and patient. She even got on the floor w/ him. She was so nice to him even after he lunged at her going in for a snap, thank god for the Bakersfield muzzle! We also have a dachshund who we brought in for a small wound between his toes. She also uncovered the start of an ear infection. She brought in a lick mat w/peanut butter. She was very gentle and didn't push, backed off when they showed signs of stress. Before we left both were wagging their tails and enjoying the lick mat! We left w/ meds for both the infections and some sedatives to help us w/ the much dreaded nail trims. So far, best, nicest Vet I've found in 7 yrs. Reasonable prices as well. The dachshund's last ear infection, we were charged nearly $700 by another vet who had a mean bedside manner and it was a traumatic not to mention expensive ordeal. Both dogs got exams, antibiotic for the paw wound, ear flush, ear drops, anti-inflammitories, as well as two sedatives, all for abt $300. I think we've found our permanent vet. And She's young, so I don't think she'll be retiring any time too soon. I feel really lucky to have found this gem of a doc for our fur babies. Oh, and she did the dachshunds anal glads for us w/ out so much as a flinch or grimace. She's got mad skills and is so nice! And God forbid we ever have to put one down, she'll make a house call so he doesn't have to die in a scary vet office. She's a keeper for sure.

Visited Dr. Sarah twice already, both times on a short notice and both times she was extremely…read morehelpful, professional, kind and thorough in diagnosing and handling my scared senior cocker spaniel. She has great bedside manner (was good to me too), provides not only medical, but educational support, was quick to respond and even texted me prior to our visit. The facility is clean, everyone is so friendly, quick and efficient. I also loved how they took precaution when we thought my dog had kennel cough - in getting him in quickly and sanitizing right after, to make sure other dogs waiting in the lobby would not be affected. We are now official patients of McCauley Animal clinic and fans of Dr. Sarah!

Andrew the tech was perfect and explained what we were doing for Roxie's visit. Dr Michele told me…read moreabout a shot for Roxie for her Arthritis to help her as she ages and help to support her back legs. I always receive the BEST care when I bring in my Doxies, I wouldn't go anywhere else.

The best animal hospital I had to bring in my dog for an emergency appointment and Dr. Bollmeir and…read morehis staff was nothing short of amazing. I absolutely recommend them. I will most definitely be switching my dog veterinarian needs to Wagmore. Thank you guys for helping my Louie, I greatly appreciate everyone

Been coming to Gentle doctor for over 20 years that = 10 cats (overtime). We generally see Dr…read moreJulie and she is amazing. The entire front staff, receptionist and Vet techs are superb. They recently updated the entire vet center and it is very warm and welcoming. because of age we have had to put 6 cats down. The caring, compassion and kindness shown during these difficult times is remarkable. We truly feel every option was tried before we made our difficult decision. Our cats and our feelings were treated with respect and we were listened to. They now see our 4 new babies, (1 special needs). Love & Trust them!

Such an incredible vet practice! I've been coming here for over a decade. My dogs are everything,…read moreso top notch card for them is a priority and Gentle Doctor delivers. The staff is warm, caring, friendly and go the extra mile. The waiting area is large and they have a separate area for dogs and cats. They have a TV with a kids show on to keep them entertained. The place is ultra clean with no funky smells. They send reminders when my dogs are due for services, which is so helpful! When my dogs have had surgery on any serious problem, they call to follow up. When end of life care was needed it was delivered with the utmost compassion and respect. That is so important. Highly recommended!

I've been going there for well over 10 years now. The offices, waiting room or exam rooms have…read moreNEVER been dirty. And every time I'm there I personally see them cleaning the exam rooms after each client and have been the last appointment of the day and see them cleaning the rest of the facility. Dr. Smith and Dr. McKnight are two of the most compassionate and knowledgeable vets that I know and I have complete faith in them. Everyone of their staff is knowledgeable, courteous and has been very helpful in each and every call or visit we've ever made there. After losing our last two dogs due to old age a couple of years ago, there was never any thought of going anywhere else when we got the next two. I would recommend them to everyone.

Horrible front desk. Rude, unprofessional, not friendly at all. They used to be so good, don't know…read morewhat happened, different management? ‍

We took our Cockapoo, Oliver, for his first set of annual shots. He's a bit behind schedule because…read moreof his struggles with bacteria as a puppy. Now he's a whopping 36 pounds, quite big for a cockapoo. Healthy and happy, sweet as can be. Pandemic procedures: They now have numbered parking spots. Call when you arrive. A tech will come and get your animal. If you want to come in with your pet, you may. They ask that you wear masks, but it's not required. Their staff is all masked and gloved. We went in because we always learn from our vet. She has a lot of good tips about dog behavior, and that personal interaction is valuable to us. Dr. Brister was great with Oliver, coming down to his level to ease his initial anxiety with her. She was gentle and caring with him. He didn't even flinch when he got his two shots. Consistently good care is the reason we love this place. All the vets are skilled, knowledgeable, and caring. The support staff work well together and communicate well with the doctors. There are places closer to home, but it's worth going a bit farther knowing we're getting quality care every time we need it.

I've been pleased with their services during prior visits but was less pleased with care provided…read morein September. Both my boyfriend and I each brought in a cat. His cat had a possible upper respiratory infection and an oozing wound on shoulder. The wound had matted fur covering the would from the drainage. The vet did not even clip the hair to look at or clean the wound. She gave the cat an antibiotic shot and said maybe that would take care of both issues. The wound is no better, still matted and oozing. I suppose they would charge another $70 plus now to do what should have been done during that visit. The second cat received a bottle of eye drops that they charged $75 for, the drops are over the counter and I could have purchased them for $30 from Chewy! Will be looking around for a new vet.