Good burritos and definitely one of the better Mexican chain restaurants. For this particular…read morestore, no complaints and will get nice service with the standard food quality and atmosphere expected of the Guzman y Gomez chain. My lack of the last star is just in comparison to other Mexican franchises: whilst I think they are the best Mexican franchise in Australia, I will say Zambreros delivers on "freshness" better with their selection of salsas and having numerous added on, plus the overall size of the burrito. If Guzzies upped their game here, they'd get 5 stars. But again, still the best franchise and I would consider them better than Zambies, Mad Mex and Taco Bell overall.
All my reviews are standardised to the following star ratings:
1. Customer service I.e. friendly, easy to book, etc.
2. Accessibility I.e. location, decor and scenery, easily assessable or flexible, etc.
3. Work, health and safety I.e. clean, safe, etc.
4. Quality of goods and/or services I.e. good food, good movers, etc.
5. Comparison to similar for location - I.e. would I recommend this above other places