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    PHD Properties | Real Estate & Property Management Services

    1.0 (1 review)
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    Services - PHD Properties | Real Estate & Property Management Services

    Property management

    Buyer's agent

    Listing agent

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    3 years ago

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    ChuckTown Homes Real Estate

    ChuckTown Homes Real Estate

    (5 reviews)

    West Ashley

    Extremely rude. This business treated us very unprofessionally and talked down to me and my wife. I…read moredo not mind being spoken to disrespectfully, I have thick skin, but never disrespect a man's wife.

    I wish I could give more than five stars for this team because we had an amazing experience. We…read moremoved quickly with looking at a new home and with needing to sell our current house. We used ChuckTown Homes to do both! We met with our buyer's agent, Andrea, to discuss all of our wants/needs in regards to a new house. She promptly got us set up on a portal to begin mapping out where we wanted to be and for houses to be tagged for us within our budget. She was prompt in getting back to us with any questions and with setting up viewings. When it came to negotiations with the sellers of the home we wanted, so was very proactive! Our buyer's agent, Matt, was just as great! We set up an appointment for him to view our house to discuss what we think we can sell for (as well as why, including other homes in the area that were comparable). He advised us on how to have the home set up for photos and how to have things done for showings. He was able to help us navigate toward good offers and ones that seemed like they wouldn't be a good fit. He was prompt in getting back to us via text, email or even by phone when needed. We really appreciate all of the hard work they put into making the transition of selling and buying our homes easier on our family. We would highly recommend them for your buying or selling needs.

    Jeff Cook Real Estate - LPT Realty

    Jeff Cook Real Estate - LPT Realty

    (21 reviews)

    I'm disappointed with the lack of oversight and follow-through by Jeff Cook Real Estate…read more(specifically Matthew Sceviour) during my home buying experience, specifically regarding the HVAC system. During the inspection, the HVAC was identified as needing repairs, which were agreed upon by the seller as part of our closing conditions. Despite this being a key issue, the agency failed to properly verify that the HVAC was actually functioning correctly after the repairs were supposedly completed. This lack of diligence resulted in me moving into a home with a still-broken system--something that should have been caught and addressed before closing. When buyers rely on professionals to guide them through the real estate process, especially with large financial commitments involved, basic accountability and attention to contractual details are essential. Unfortunately, in this case, that trust was misplaced. I urge future clients to be very proactive when working with this agency and not assume that agreed-upon repairs or verifications will be handled thoroughly. While one specific person who benefited from this sale might say that it was the HVAC company's fault, I believe the agent should have been more proactive in verifying that what need to be done according to the contract was completed. I also asked to do a walkthrough of the property the day before closing and was ignored. There are a lot of good agents out there. Would recommend finding them at other agencies.

    We bought a home and the sellers used Jeff cook. The day of closing we did a walk through and it…read morewas filthy and they left an absolute mess. Bags of food from the fridge was left in the garage, tons of trash and other random items and it was just awful. Our agent had to go out of pocket to get a cleaner to come for us so we could move in. They have yet to resolve the fact that we literally have a mountain of trash outside of our garage that they left behind. I feel like their agent should have done a walk through and on they're end and communicated better about expectations. This is my third house to buy and hands down the absolute worse experience I have ever had moving in.

    PHD Properties | Real Estate & Property Management Services - propertymgmt - Updated May 2026

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